Last edit by: seanp7
Feb 2023: Many reports that Expert Mode checkbox is being disabled automatically / randomly (in some cases, repeatedly), and users have to opt back in on the website to re-enable Expert Mode.
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Hi Everyone,
I wanted to let you know that well be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
I wanted to let you know that well be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
- Go to united.com > My Account
- Select Manage Profile
- In the Preferences section, select View All Flight Search Preferences
- In the Expert Mode section, read and acknowledge the customer advisements
- Click Save at the bottom of the page
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?
#229
Join Date: Apr 2005
Programs: UA 1K, MM
Posts: 389
Last edited by lancelot21; Sep 29, 2022 at 6:33 pm Reason: fixed grammar
#231
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike...
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,339
Is expert mode gone from the web site for everyone or just me? I am nt seeing the display of fare buckets listed for ANY of my searches done with the United web site. I even went back to verify that it is turned on. I can see it just fine in the app...
Last edited by Xyzzy; Sep 30, 2022 at 9:14 pm
#232
FlyerTalk Evangelist
Join Date: May 2006
Location: Pasadena, California
Programs: UA 1K, 1MM
Posts: 10,403
#233
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 8,953
I'm also having the same issue - not working on the website but still available on the mobile app. Very frustrating; for as good as the mobile app is, sometimes it's easier to view things / options on a bigger screen.
#236
Join Date: Jun 2006
Location: San Francisco
Programs: UA 1K, Citi Prestige, AMEX Platinum, SPG Gold
Posts: 720
Sorry for the naive question, but how do I view the fare buckets in the mobile app? I used to do this on the web site, where it would tell me, e.g., J9 C9 D8 etc. On the mobile web site it will tell me what fare class it is selling me, but I can't see how many of what other fare classes are available. For example, if there are lots of Polaris seats available in the seat map, then if the flight is like J9 C9 D0 Z0 P0 I'll assume an upgrade from Y is difficult, but with something like C9 D9 Z9 P4 I'd be more inclined to try.