Nov 15, 2018, 7:53 pm
Last edit by: seanp7
Feb 2023: Many reports that Expert Mode checkbox is being disabled automatically / randomly (in some cases, repeatedly), and users have to opt back in on the website to re-enable Expert Mode.
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Hi Everyone,
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
- Go to united.com > My Account
- Select “Manage Profile”
- In the Preferences section, select “View All Flight Search Preferences”
- In the Expert Mode section, read and acknowledge the customer advisements
- Click “Save” at the bottom of the page
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?
Jan 26, 2023, 8:16 am
#422
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,450
Jan 26, 2023, 1:47 pm
#426
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Jan 26, 2023, 2:37 pm
#428
Join Date: Jan 2001
Location: Corvallis, OR, USA
Programs: UA GS; Hilton LT Diamond, Marriott, Hyatt; Hertz
Posts: 320
Yesteday I noticed that it would turn itself off after some searches. After going to preferences and turning it on it worked, but soon after it was unchecked again. Repeated a few times.
Jan 28, 2023, 6:26 pm
#430
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,222
A few days ago it stopped working for me on the desktop browser. Logging out and back in didn’t help. Turning off the expert mode setting, then logging out, logging in, and re-enabling the setting DID work. Not sure if the logout/in was necessary though.
Jan 28, 2023, 6:47 pm
#431
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
Same thing happened to me today.
Jan 29, 2023, 8:51 am
#432
Join Date: Jan 2010
Location: ORD
Programs: UA 1K MM, Hilton Diamond, Marriott Platinum
Posts: 380
Visibility disappeared for me in both the browser and the app on either Thursday or Friday. Saw this thread resurface so I checked my profile. The expert mode button was unchecked in my browser, and once I re-checked it, the fare buckets came back for me even without having to logout/login.
Feb 6, 2023, 11:17 am
#433
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 8,994
Don’t see buckets on website or the app. Very frustrating as to why this keeps going in and out. Is there a third-party website I can use that will show the buckets?
ETA: somehow it got unchecked in my profile. Checked it and we’re all good. Very random!
ETA: somehow it got unchecked in my profile. Checked it and we’re all good. Very random!
Feb 6, 2023, 11:46 am
#434
Join Date: Dec 2019
Location: Chicago
Programs: AA Gold
Posts: 562
Once you toggle it back on, make sure you logout and log back in to see it in the app.
Feb 6, 2023, 11:49 am
#435
Join Date: Oct 2021
Location: Bay Area
Posts: 343
Expert mode has been getting unchecked repeatedly on me. Like, over a dozen times in the last week. Seems to happen after I cancel or make a booking, though I haven't done any experimentation to confirm. Kind of annoying since I can't re-activate it from the app and have to either access the website on my phone or a computer.