Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Expert Mode: opt-in to see upgrade visibility/fare bucket data- Website back?

Expert Mode: opt-in to see upgrade visibility/fare bucket data- Website back?

    Hide Wikipost
Old Nov 7, 22, 5:55 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: WineCountryUA
Wiki Link
Late Sept 2022 website expert mode is not working, mobile app is still working

Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)

Updated instructions (2022)
Originally Posted by Micp3208 View Post
... Try this:
My United > Settings > Special Preferences & Accomodations > Scroll down past search preferences and click Enable expert mode.
Originally Posted by UA Insider View Post
Hi Everyone,

I wanted to let you know that well be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
  1. Go to united.com > My Account
  2. Select Manage Profile
  3. In the Preferences section, select View All Flight Search Preferences
  4. In the Expert Mode section, read and acknowledge the customer advisements
  5. Click Save at the bottom of the page

As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.

Shannon


Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}

Print Wikipost

Old Dec 11, 16, 6:37 am
  #16  
 
Join Date: Jul 2015
Programs: UA Platinum, Starbucks Gold
Posts: 823
Clearly the poster meant to refer to Polaris business. Not a big deal IMO.

To check upgrade availability, run a search as if you were going to book that flight. Search for the specific segment by itself, even if you have it booked as a larger itinerary. Since you have expert mode enabled, you should be able to see how many seats are offered for sale in each fare class. Note that the max you will see displayed is 9, even if there are more than 9 seats for sale in that fare class. The fare class that determines economy->business upgrades is R. If you see R>0, call in and ask that your upgrade be cleared.
CappuccinoAddict is offline  
Old Dec 11, 16, 12:07 pm
  #17  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 61,481
Originally Posted by CappuccinoAddict View Post
... To check upgrade availability, run a search as if you were going to book that flight. Search for the specific segment by itself, even if you have it booked as a larger itinerary. Since you have expert mode enabled, you should be able to see how many seats are offered for sale in each fare class. Note that the max you will see displayed is 9, even if there are more than 9 seats for sale in that fare class. The fare class that determines economy->business upgrades is R. If you see R>0, call in and ask that your upgrade be cleared.
When the search results are displayed, the inventory data is under "details"
WineCountryUA is offline  
Old Dec 11, 16, 12:51 pm
  #18  
 
Join Date: Dec 2007
Programs: CO Plat
Posts: 255
Wink

Originally Posted by WineCountryUA View Post
When the search results are displayed, the inventory data is under "details"
Thanks WC. Now I found the fare classes, currently listing as:

Available fare classes:
J9 JN9 C9 D9 Z9 ZN9 P7 PN0 R0 RN0
IN0 I0 Y9 YN9 B9 M9 E9 U9 H9 HN9 Q9 V9 W9 S9 T9 L9
K0 G0 N0 XN0 X0

Now I should be watching for availability in P-R fares, with R or RN meaning the upgrade should be processed?

Right now, UA is showing 21/30 and 17/30 seats available on the flights. Hope this corresponds with actual seats available.
Harry IAH is offline  
Old Dec 11, 16, 1:20 pm
  #19  
FlyerTalk Evangelist
 
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 13,031
Originally Posted by Harry IAH View Post
Now I should be watching for availability in P-R fares, with R or RN meaning the upgrade should be processed?
Correct. Generally, your upgrade will clear automatically if R becomes nonzero. This, however, has been observed not to always work properly, and if you observe R>0 you can call and ask for your upgrade to be cleared manually.

We have a generally poor understanding what, exactly, RN is, but R=RN >99% of the time, so it's generally moot.
findark is offline  
Old Jun 14, 18, 8:56 am
  #20  
 
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,473
Expert Mode from Change Flight

Is there a quick way to get to expert mode from the Change Flight option in united.com? I've been checking availability by using Book a Flight, but it'd be nice if I could see availability directly from my existing reservation.
ajGoes is offline  
Old Jun 14, 18, 12:42 pm
  #21  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 61,481
Originally Posted by ajGoes View Post
Is there a quick way to get to expert mode from the Change Flight option in united.com? I've been checking availability by using Book a Flight, but it'd be nice if I could see availability directly from my existing reservation.
No
Unfortunately Expert Mode is only available during a new flight search
ajGoes likes this.
WineCountryUA is offline  
Old Nov 14, 18, 9:49 am
  #22  
 
Join Date: Jan 2010
Programs: AA,UAL,DL,US
Posts: 6
Smile Expert mode

Am puzzled if/how to use United's Expert Mode for identifying attractive flights for upgrades, etc. Is the effort worthwhile, and if so is there a current primer on how to do this most effectively?
meander50 is offline  
Old Nov 14, 18, 11:14 am
  #23  
 
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K(until 2022), MM *G for life, Hertz PC, BAEC Silver
Posts: 9,763
Unless you take a particular flight month in month out over a number of years, and remember how the inventory changes in the days, weeks and months prior to the flight, you will have little idea how likely it is that different booking classes will fill up. And, even if you had all that data, a) you might design a different algorithm from UA's management team's algorithm, b) UA might have changed its approach to selling premium space or c) other extraneous factors might change things.

So, as a predictive tool, Expert Mode is next to useless.
nomad420 likes this.
lhrsfo is online now  
Old Nov 14, 18, 11:30 am
  #24  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 17,269
Originally Posted by lhrsfo View Post
So, as a predictive tool, Expert Mode is next to useless.
But as a tool for finding which flights have confirmable upgrade space, it's stellar.
drewguy likes this.
jsloan is online now  
Old Nov 14, 18, 11:46 am
  #25  
 
Join Date: Nov 2002
Location: SFO, DAY
Programs: UA 1K MM, Marriott Platinum
Posts: 4,715
it seems expert mode now shows up on the mobile app ^^
jsloan and MrCUBS like this.
JAaronT is offline  
Old Nov 14, 18, 11:53 am
  #26  
 
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 5,780
Yes. This feature saves the trouble going to United.com. Thanks, United IT.
jsloan, findark and mrt88 like this.
Kmxu is offline  
Old Nov 14, 18, 4:39 pm
  #27  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K, AA, DL, LH, VX, HA
Posts: 6,622
Originally Posted by jsloan View Post
But as a tool for finding which flights have confirmable upgrade space, it's stellar.
Indeed, that may be by far and away its best use (other than award travel, which is generally searchable anyway).
drewguy is offline  
Old Nov 14, 18, 4:45 pm
  #28  
1P
 
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , HHonors Gold, Avis Preferred
Posts: 3,433
Originally Posted by jsloan View Post
But as a tool for finding which flights have confirmable upgrade space, it's stellar.
Yes, and if Seth were able to update his Tampermonkey (?) code we would be able to see at a glance without having to click on Details for every individual flight. ^
1P is offline  
Old Nov 14, 18, 7:25 pm
  #29  
 
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,354
Originally Posted by drewguy View Post
Indeed, that may be by far and away its best use (other than award travel, which is generally searchable anyway).
I believe that Expert Mode's best use is its deterrent effect on others finding where and when United hides its PZ availability. If that were more transparent, and easily known, then there would be even less chance for FTers who build these arcane skills to fly in Polaris for a W fare.
transportprof is offline  
Old Nov 15, 18, 12:55 am
  #30  
 
Join Date: Dec 2008
Location: MRY
Programs: UA 1K, HH Diamond, National EE
Posts: 19
Originally Posted by JAaronT View Post
it seems expert mode now shows up on the mobile app ^^
Thanks for the heads up, JAaronT! Are you using the Apple or Android version of the app?
Scuba2P is offline  

Thread Tools
Search this Thread