Nov 15, 2018, 7:53 pm
Last edit by: seanp7
Feb 2023: Many reports that Expert Mode checkbox is being disabled automatically / randomly (in some cases, repeatedly), and users have to opt back in on the website to re-enable Expert Mode.
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Hi Everyone,
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
- Go to united.com > My Account
- Select “Manage Profile”
- In the Preferences section, select “View All Flight Search Preferences”
- In the Expert Mode section, read and acknowledge the customer advisements
- Click “Save” at the bottom of the page
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?
Oct 7, 2022, 9:03 am
#256
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
Posts: 2,874
I and it seems many others have been having the same issue. It’s a real pain.
https://www.flyertalk.com/forum/unit...e-down-14.html
https://www.flyertalk.com/forum/unit...e-down-14.html
Oct 7, 2022, 3:41 pm
#257
Join Date: Feb 2004
Location: BOS+SFO+SIN
Programs: UA GS 2MM+, JetBlue Mosaic, Hilton Diamond, Marriott Platinum, & Hertz PC
Posts: 113
Come on United IT
1. When I tried Plus Point Upgrade, Expert Mode details show up, as Hipplewm posted.
2. I then went back to select mileage upgrade, Expert Mode details also show up, as reported in my preceding post.
3. I then logged out and re-logged in, selecting mileage upgrade first, Expert mode details are hidden again, so it seems that the Plus Point upgrade triggered the Expert Mode. Without first selecting Plus Point upgrade, the Mileage upgrade failed to show Expert mode details.
4. I then logged out and logged in once more. This time selecting Plus Point upgrade led to Access Denied
5. Tried log-out and in several times. Got the Plus upgrade to work and show Expert mode details after several tries, but subsequent Mileage upgrade ended in Access Denied.
2. I then went back to select mileage upgrade, Expert Mode details also show up, as reported in my preceding post.
3. I then logged out and re-logged in, selecting mileage upgrade first, Expert mode details are hidden again, so it seems that the Plus Point upgrade triggered the Expert Mode. Without first selecting Plus Point upgrade, the Mileage upgrade failed to show Expert mode details.
4. I then logged out and logged in once more. This time selecting Plus Point upgrade led to Access Denied
5. Tried log-out and in several times. Got the Plus upgrade to work and show Expert mode details after several tries, but subsequent Mileage upgrade ended in Access Denied.
Oct 7, 2022, 3:58 pm
#258
Join Date: Apr 2013
Location: Bucks County
Programs: UAL GS & Million Miler; Delta Lifetime Gold; Hilton Diamond; Marriott Platinum; Legion Etrangere
Posts: 1,608
Oct 7, 2022, 5:03 pm
#259
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,462
1. When I tried Plus Point Upgrade, Expert Mode details show up, as Hipplewm posted.
2. I then went back to select mileage upgrade, Expert Mode details also show up, as reported in my preceding post.
3. I then logged out and re-logged in, selecting mileage upgrade first, Expert mode details are hidden again, so it seems that the Plus Point upgrade triggered the Expert Mode. Without first selecting Plus Point upgrade, the Mileage upgrade failed to show Expert mode details.
4. I then logged out and logged in once more. This time selecting Plus Point upgrade led to Access Denied
5. Tried log-out and in several times. Got the Plus upgrade to work and show Expert mode details after several tries, but subsequent Mileage upgrade ended in Access Denied.
2. I then went back to select mileage upgrade, Expert Mode details also show up, as reported in my preceding post.
3. I then logged out and re-logged in, selecting mileage upgrade first, Expert mode details are hidden again, so it seems that the Plus Point upgrade triggered the Expert Mode. Without first selecting Plus Point upgrade, the Mileage upgrade failed to show Expert mode details.
4. I then logged out and logged in once more. This time selecting Plus Point upgrade led to Access Denied
5. Tried log-out and in several times. Got the Plus upgrade to work and show Expert mode details after several tries, but subsequent Mileage upgrade ended in Access Denied.
the second I select P-Points upgrade it gets to "Acess Denied"; I go back re-login and then get reservations details failing to show booking classes in Expert mode.
What a mess between that and the continuing security questions drag upon on login.
Oct 8, 2022, 6:39 pm
#261
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,642
Gone for me again on browser, works fine on iPhone app
cheers for the workaround with the advanced search upgrade options method. But it only works for people with plus points :’( so I cannot use it
cheers for the workaround with the advanced search upgrade options method. But it only works for people with plus points :’( so I cannot use it
Oct 8, 2022, 6:55 pm
#262
Join Date: Feb 2004
Location: BOS+SFO+SIN
Programs: UA GS 2MM+, JetBlue Mosaic, Hilton Diamond, Marriott Platinum, & Hertz PC
Posts: 113
At least a confirmation that we're not all nuts. I'm similarly trying to book a whole bunch of travel and w/o expert mode and running out of time.
Oct 8, 2022, 7:06 pm
#263
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,642
Actually this is maybe (and hopefully) related to the issues that Copa are having with trying to use certs to upgrade United fights
They said that something was broken on the United side, so many this is a fix
They said that something was broken on the United side, so many this is a fix
Oct 8, 2022, 7:29 pm
#264
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,423
Well, it broke for me today
It worked up to yesterday using Firefox and Win10, and today it's no go 
Have not tried tablet or app on phone.
Have not tried tablet or app on phone.
Oct 9, 2022, 4:07 am
#266
Join Date: Feb 2004
Location: BOS+SFO+SIN
Programs: UA GS 2MM+, JetBlue Mosaic, Hilton Diamond, Marriott Platinum, & Hertz PC
Posts: 113
yes, she called out same thing with Lufthansa flights and a mess using star alliance search
Oct 9, 2022, 7:45 pm
#268
Join Date: Mar 2004
Location: LAX IAH AMS
Programs: UA GS 1MM
Posts: 1,266
Expert mode.... here one day..... gone the next
Expert mode has once again disappeared for me..... and I cant get it back. Have turned it off and on and off and on again in my profile but still cannot see fare buckets.
Assume others are having this problem? This happened once a while back but it was fixed when I corrected it in my profile.
Assume others are having this problem? This happened once a while back but it was fixed when I corrected it in my profile.
Oct 10, 2022, 12:25 am
#270
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,634
Are the fare bucket displayed in iOS correct?
Looking at LAS-EWR fare KAA2AWDN. Seeming plenty of flights with K4 but website showing higher fares such as Q and L for some flights and N for others while the inventory for almost all flights shows K4 and N4 for Nov 12.
Looking at LAS-EWR fare KAA2AWDN. Seeming plenty of flights with K4 but website showing higher fares such as Q and L for some flights and N for others while the inventory for almost all flights shows K4 and N4 for Nov 12.
