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Expert Mode: opt-in to see upgrade visibility/fare bucket data- Website back?

Old Nov 15, 18, 8:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Late Sept 2022 website expert mode is not working, mobile app is still working

Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)

Updated instructions (2022)
Originally Posted by Micp3208 View Post
... Try this:
My United > Settings > Special Preferences & Accomodations > Scroll down past search preferences and click Enable expert mode.
Originally Posted by UA Insider View Post
Hi Everyone,

I wanted to let you know that well be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
  1. Go to united.com > My Account
  2. Select Manage Profile
  3. In the Preferences section, select View All Flight Search Preferences
  4. In the Expert Mode section, read and acknowledge the customer advisements
  5. Click Save at the bottom of the page

As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.

Shannon


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Expert Mode: opt-in to see upgrade visibility/fare bucket data- Website back?

Old Jul 28, 22, 11:43 am
  #151  
 
Join Date: Dec 2016
Programs: United MileagePlus, Southwest RapidRewards
Posts: 52
Is expert mode still a thing?

I have seen some threads / posts where United supposedly brought expert mode back, but none of the screenshots that I see online match the experience I have in the website.

Is expert mode still available and if so how do I turn it on here in July, 2022?

Thanks,
- Don
DonnieZ is offline  
Old Jul 28, 22, 12:13 pm
  #152  
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Location: Austin, TX
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Originally Posted by DonnieZ View Post
I have seen some threads / posts where United supposedly brought expert mode back, but none of the screenshots that I see online match the experience I have in the website.

Is expert mode still available and if so how do I turn it on here in July, 2022?

Thanks,
- Don
Yes, Expert Mode still exists. It's available in My United, under Settings -- Special Preferences and Accommodations.
SPN Lifer likes this.
jsloan is offline  
Old Jul 28, 22, 12:21 pm
  #153  
 
Join Date: Apr 2005
Location: MBS/FNT/LAN
Programs: UA 1K, HH Gold, Mariott Gold
Posts: 9,457
Originally Posted by DonnieZ View Post
I have seen some threads / posts where United supposedly brought expert mode back, but none of the screenshots that I see online match the experience I have in the website.

Is expert mode still available and if so how do I turn it on here in July, 2022?

Thanks,
- Don
Expert mode is still a thing... I just looked and it still works:

Last edited by WineCountryUA; Jul 28, 22 at 2:37 pm Reason: cleanup post-merge
jhayes_1780 is offline  
Old Jul 28, 22, 1:51 pm
  #154  
 
Join Date: Sep 2011
Location: SFO / LHR
Programs: UA GS 2.2MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond
Posts: 911
Originally Posted by jhayes_1780 View Post
Expert mode is still a thing... I just looked and it still works:
More info here:
https://www.flyertalk.com/forum/unit...cket-data.html
It's not been working for me today, and has been fine for a long time. Probably a temporary issue, and hope it restores later today.
greenpau is offline  
Old Jul 28, 22, 2:18 pm
  #155  
 
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,030
Originally Posted by greenpau View Post
It's not been working for me today, and has been fine for a long time. Probably a temporary issue, and hope it restores later today.
Just tried it - works fine for me
HNLbasedFlyer is offline  
Old Jul 28, 22, 2:28 pm
  #156  
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Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
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Me too.
findark is offline  
Old Jul 30, 22, 10:02 am
  #157  
 
Join Date: Dec 2019
Location: IAH
Programs: MileagePlus-Premier Silver
Posts: 484
Expert mode stopped working for me last night and still not working this morning. Yes, I’m logged into my account. I tried my wife’s account and it does work there. Did I max out for the month?
VRFast is offline  
Old Jul 30, 22, 10:09 am
  #158  
 
Join Date: Apr 2005
Programs: UA 1K, MM
Posts: 376
Originally Posted by VRFast View Post
Expert mode stopped working for me last night and still not working this morning. Yes, Im logged into my account. I tried my wifes account and it does work there. Did I max out for the month?
Stopped working for me yesterday or the day before, even though I was logged in. Went to settings, and Expert Mode was no longer turned on. Some software upgrade by UA?
lancelot21 is offline  
Old Jul 30, 22, 10:19 am
  #159  
 
Join Date: Dec 2019
Location: IAH
Programs: MileagePlus-Premier Silver
Posts: 484
Yep, that was the issue...expert mode box unchecked. Thanks. Should have been the first thing I checked. Funny how it still worked on my wife’s acct, although she hasn’t been logged on in a while.
VRFast is offline  
Old Jul 30, 22, 10:39 am
  #160  
 
Join Date: Apr 2005
Programs: UA 1K, MM
Posts: 376
Originally Posted by VRFast View Post
Yep, that was the issue...expert mode box unchecked. Thanks. Should have been the first thing I checked. Funny how it still worked on my wifes acct, although she hasnt been logged on in a while.
Glad it helped! Took me a while to think to look for this, since I had certainly not turned it off (and didn't remember where to find the option, other than going to settings and rooting around).
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lancelot21 is offline  
Old Jul 30, 22, 3:49 pm
  #161  
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 4,366
Expert mode got deselected for me overnight as well. Needed to sign out and sign back in in Chrome to get it working again.
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dkc192 is offline  
Old Aug 1, 22, 4:43 am
  #162  
 
Join Date: Mar 2010
Location: MEX
Programs: TK G,UA *S
Posts: 1,132
Fare class inventory gone?

Hello experts,

It is just me or do you also have issues seeing the fare class inventory? Am I missing any enhancement or change?
flymexico2010 is offline  
Old Aug 1, 22, 6:29 am
  #163  
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Posts: 29,039
Everything seems perfectly normal.

Is this your problem? https://www.flyertalk.com/forum/unit...et-data-5.html
cfischer is offline  
Old Aug 1, 22, 7:43 am
  #164  
 
Join Date: Mar 2010
Location: MEX
Programs: TK G,UA *S
Posts: 1,132
Originally Posted by cfischer View Post
Everything seems perfectly normal.

Is this your problem? https://www.flyertalk.com/forum/unit...et-data-5.html
Thanks cfisher! I lost this setting somehow overnight and got scared it was taken away..
flymexico2010 is offline  
Old Aug 1, 22, 9:23 am
  #165  
 
Join Date: Apr 2021
Location: HPN, LAX, HNL, or somewhere in between
Programs: UA 1K, JetBlue Mosaic
Posts: 311
Originally Posted by flymexico2010 View Post
Thanks cfisher! I lost this setting somehow overnight and got scared it was taken away..
Same here, I had to re-enable it yesterday. There were also some similar reports recently of people losing their Expert Mode preference.
JALsnipe is offline  

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