UA GPU Progress Indicator...Broken?
 

Hi FT,

I've seen some posts allude to the GPU bar on UA's "My Account" page, but nothing that specifically addresses the fact that the bar doesn't appear to match my actual GPU cert. earning status. According to UA's policy for earning GPUs:

"Premier® members will earn six Global Premier Upgrades when they reach 100,000 Premier qualifying miles (PQM) or 120 Premier qualifying segments (PQS), plus two more for each 50,000 PQM or 60 PQS earned thereafter."

My account looks like this currently, where I've flown 12,469 above 1K, which is nowhere near 50% of the way to more GPUs (although it's nearly 50% towards RPU certs.):

http://www.flyertalk.com/forum/membe...screenshot.png

So, has the policy changed (I highly doubt that) :rolleyes:? Is the graphic mislabeled?

Thanks kindly!

Yes.

Like many things on the website (and with CO's technology for that matter), it can't be trusted.

It's the graphic. It should be telling you your progress towards next GPU level (150k) which it's obviously not.


Wasn't UA's website affectionately called .bomb for a reason?

Are we sure? The graphic would be accurate if it were telling you progress towards next RPU.

Maybe they're supposed to toggle the labeling between thresholds (e.g., hit 100K, display progress towards next RPUs; hit 125K, display progress towards next GPUs, and so forth).


.bomb was much more reliable than this mess we have today. But yes, if you go back in history, it got the .bomb reputation years ago when it had far more issues than it had in recent years. Not much different than how CO got its good CS reputation from service it provided several years ago, not recently.

The bar says Global, but RPU is what it appears to be tracking.

That's a personal opinion, which many would disagree with.

It is just a personal opinion (as is almost everything stated on FT, even though designed as "facts" but I would still say IMO "most" people that actually used .bomb the last few years (not just those that played w it once) would agree .bomb is MUCH better then this mess we have today. .bomb did not have daily problems of losing reservations, dropping upgrades, limiting flight choices, etcM etc, etc, etc, etc, etc, etc

Indeed it was. And now we have .sux in it's stead.

That might be at first glance, however OP has flown 49.8% of the miles necessary for the next CR1 deposition and this graph is likely around the 45% mark.

And that's an opinion that many would disagree with. So what's your point?

Back on topic (I have mixed feelings on the .bomb argument), yes it tracks RPUs not GPUs, no, it does not reset at 125k, or even 150k. It just sits at full. Pretty dumb meter if you ask me...

Seriously? That is indeed dumb. And another programming gem from CO IT.

I'm not at 125K yet, so I haven't seen it on my account yet, but if that's what it's doing, why do they even bother with the graph after hitting 100K?

"Global Premier Upgrade Progress"
 

So, what is this.."Global Premier Upgrade Progress"? I see it and a blue thermometer in the middle of my milage plus page. I've already crossed over the 100,000 mile market for this year and the darn thing still shows 50%. I talked with United and they couldn't explain it to me...well at least a guy in Manila couldn't. I'm sure someone here can.

Also, any tips on keeping the seats you self assign when you go on line. This is more than a little frustrating that once I self select seats, poof, I go back to the site and they are gone...

I've flown nearly 3mm miles and more than a little frustrated with United these days and have started to fly DL.

As you will read in this thread, once you cross 100k, the thermometer changes to show progress to your next reward level, 2 RPUs @ 125K, (and then 2GPUs & 2 RPUs @ 150K, ....)

dialog on this in
http://www.flyertalk.com/forum/unite...-sticking.html
or
http://www.flyertalk.com/forum/unite...ack-coach.html

Reviving the thread.

I was wondering; wether the progress indicator is showing you your progress to the next premier level, or next RPU/GPU certs, is it using PQMs to indicate this? or PQS? or do you think UA is using it's own formula to calculate both PQMs and PQS and then giving you it's own calculated % level?

In my experience, it is showing the greater of the two percentages.

Ok thanks, that makes sense.

Mine hit 100% at 125K miles awhile back and is just stuck there, just like last year. I mentioned it to GS CS, but no one cared.

Just think of it as a reminder of how broken the rest of PMCO's systems are.

Timothy