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Question on "Taxes and Fees" on United.com

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Old Aug 17, 12, 3:22 pm
  #1
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Question on "Taxes and Fees" on United.com

I am searching for flights EWR-MBJ for 5 people for next March. The United website comes up with a fare and it indicates that the fare includes all taxes and fees. ("Fares listed are for the entire trip per person and include taxes and fees")

When I select the flights, it then adds up the fares for the 5 people AND ADDS >$700 in 'Additional Taxes and Fees'. This happens when I select that I am a Canadian resident.

If I select that I am a US resident, the fare is higher, but it does actually include all the taxes and fees and they are not added later.

What gives? Anyone else come across this issue?
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Old Aug 17, 12, 4:15 pm
  #2
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US laws require the all-in price to be displayed on all pages where a fare is shown. I had thought that the Canadian rules were the same but perhaps not. But I'm guessing that's why it shows up that way.
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Old Aug 17, 12, 4:26 pm
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Thanks SBM.

The issue is that even the 'Canadian' fare says that it includes all taxes and fees, but it in fact does not when I go to buy it- the website adds an additional >$700.
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