(non) cancellation confusion

Old Aug 14, 2012, 10:05 am
  #1  
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Join Date: Jul 2006
Programs: UA 1K
Posts: 1,154
(non) cancellation confusion

Flying BOS-EWR-MAN.

30 hours out, get notified BOS-EWR is cancelled.

Call 1K line - get rebooked on an earlier BOS-EWR with 5 hour wait in EWR.

10 hours out get notified my entire itinerary has been rebooked via IAD for the next day! I look online and see no reason for this.

Call 1K line, she says because the EWR-MAN is 'not operating' that day.

She rebooks me for the orginal day via DC - actually a better connection and preserves my upgrade.

The website, app, or phone all show the original flight EWR-MAN today (Aug 14) is still schedule on time!

Another SHARES anomoly - book everyone a day later when your original schedule is operating normally???
ivoryboi is offline  

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