Originally Posted by arisaa
(Post 18974491)
11.59pm departure IAH-> BOG, got dinner.
|
Originally Posted by CDKing
(Post 18974634)
I wonder if the nasty chicken and pasta will now be considered a lunch :)
I didn't mind the chicken and pasta after the first couple of times, but without mixing it up more often, the dish has become a bit nasty.. Would much rather have a got sandwich and some soup ^ |
And may we ask - why was no announcement made here after decision was made?
That would have made for free and quality goodwill this community could have spread to other biz travelers we know. |
Originally Posted by MileCards
(Post 18974841)
And may we ask - why was no announcement made here after decision was made?
That would have made for free and quality goodwill this community could have spread to other biz travelers we know. |
Thank You!!
Originally Posted by UA Insider
(Post 18974516)
Hi goldelite8, you have a keen eye and are absolutely correct. We’ve recently made some meal scheduling adjustments to our late morning, early afternoon and dinner start times. For example, in United First, you should begin seeing lunch and dinner options on short to medium haul flights (over 2.5 hours) departing between 10:00am through 7:00pm. This improvement is a direct result of customer feedback. Please keep it coming.
Shannon |
Originally Posted by SiberianTiger
(Post 18974931)
Thank you for listening!! Hope other feedback will be heard too soon :)
Thank you! |
Originally Posted by UA Insider
(Post 18974516)
Hi goldelite8, you have a keen eye and are absolutely correct. We’ve recently made some meal scheduling adjustments to our late morning, early afternoon and dinner start times. For example, in United First, you should begin seeing lunch and dinner options on short to medium haul flights (over 2.5 hours) departing between 10:00am through 7:00pm. This improvement is a direct result of customer feedback. Please keep it coming.
Shannon Will UA reconsider the Dinner cut-off times, especially for on westbound flights between 2,000-2,300 miles or blocked at over 5 hours long that departs between 7pm and 8pm? Especially UA558 PIT-LAX that departs at 7:30pm. |
Originally Posted by golfingboy
(Post 18975110)
^^^^ to United for listening! I have a quick question:
Will UA reconsider the Dinner cut-off times, especially for on westbound flights between 2,000-2,300 miles or blocked at over 5 hours long that departs between 7pm and 8pm? Especially UA558 PIT-LAX that departs at 7:30pm. |
Excellent first step in fixing some of the holes created by the post-2/1 changes. The chicken/pasta salad snack is no doubt an improvement over the "COld plate" but the fact that it seemed to be served on flights which formerly had full meal service was aggravating.
7:00 is on the early side as a dinner cutoff, especially for a longer flight. I think 8:00pm is more realistic for the 2,300mi+ flights. |
Originally Posted by CDKing
(Post 18975161)
My DEN-ANC that departs at 7pm shows as a Dinner flight (not sure if this is new). Sounds like a reasonable request to me. 7:30 headed west is like a late dinner for those headed out and early dinner for those headed home
|
Originally Posted by UA Insider
(Post 18974516)
Hi goldelite8, you have a keen eye and are absolutely correct. We’ve recently made some meal scheduling adjustments to our late morning, early afternoon and dinner start times. For example, in United First, you should begin seeing lunch and dinner options on short to medium haul flights (over 2.5 hours) departing between 10:00am through 7:00pm. This improvement is a direct result of customer feedback. Please keep it coming.
Shannon If we can understand the process, any learnings from it, and those learnings are applied to future decisions, I would feel more confident in once again booking revenue flights on UA. |
Originally Posted by UA Insider
(Post 18974516)
Hi goldelite8, you have a keen eye and are absolutely correct. We’ve recently made some meal scheduling adjustments to our late morning, early afternoon and dinner start times. For example, in United First, you should begin seeing lunch and dinner options on short to medium haul flights (over 2.5 hours) departing between 10:00am through 7:00pm. This improvement is a direct result of customer feedback. Please keep it coming.
Shannon |
It would be good if UA can actually define "traditional meal times" on http://www.united.com/web/en-US/cont...st/dining.aspx
|
Originally Posted by username
(Post 18975414)
It would be good if UA can actually define "traditional meal times" on http://www.united.com/web/en-US/cont...st/dining.aspx
|
Originally Posted by Wx4caster
(Post 18975289)
If UA is looking for any more customer feedback on meals, how about bringing back proper meal service on the Hawaii routes, at the very least on flights requiring BF copays, although I would tend to think ORD could be grouped in there as well. And to go one step further, those same flight services could stand to have their Club admission privileges re-instated for premium passengers.. Any plans that you can share, Insider?
|
All times are GMT -6. The time now is 11:32 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.