Meal Time Cut-offs Fixed (Maybe they're listening...)
#61
Join Date: Sep 2003
Location: Seattle WA, USA
Programs: UA MP 1K 2MM
Posts: 526
Why the Dodo became extinct, perhaps
I wondered if the "chicken" was in fact some assorted pieces of Dodo that had been found in a back room locker somewhere near the coffee company in Houston? 
Flyer 420
who only wishes that the evening cutoff were 7:30 since COdbaUA so often schedules the 'dinner time' DEN-SEA just after 7.

Flyer 420
who only wishes that the evening cutoff were 7:30 since COdbaUA so often schedules the 'dinner time' DEN-SEA just after 7.
#62
Join Date: Oct 2005
Location: Here Today, There Tomorrow
Programs: 2.5MM DL DM, HA Premier, AA Plat,Ex UA 1K, HH Diamond, Marriott TE
Posts: 1,212
If UA is looking for any more customer feedback on meals, how about bringing back proper meal service on the Hawaii routes, at the very least on flights requiring BF copays, although I would tend to think ORD could be grouped in there as well. And to go one step further, those same flight services could stand to have their Club admission privileges re-instated for premium passengers.. Any plans that you can share, Insider?
#63
Join Date: Oct 2005
Location: Here Today, There Tomorrow
Programs: 2.5MM DL DM, HA Premier, AA Plat,Ex UA 1K, HH Diamond, Marriott TE
Posts: 1,212
"They don't need international planes to serve the meals they used to serve on all Hawaii flights including the 737s from CA. I would love to see the old meals return, but would settle for at least the BF copay flights receiving them, or better yet, all HA flights over 6 hours (to include ORD)."
And while we're at it, keep the lie flats on any HNL-mainland flight over 7 hours.
And while we're at it, keep the lie flats on any HNL-mainland flight over 7 hours.
#65
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 34,985
1:04 p.m. SFO-YYZ now showing a Lunch. Glad they upgraded the 2,300-mile afternoon flight from a chicken plate.
I'm a bit reserved before being happy about this restoration. CO's upgrades often come with covert downgrades. Have we seen any downgrades elsewhere?
I'm a bit reserved before being happy about this restoration. CO's upgrades often come with covert downgrades. Have we seen any downgrades elsewhere?
#66
Join Date: Apr 2012
Posts: 537

#67
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Heh. Well he did cancel my HKG bookings and didn't bother to contact me, so that's not that far from recent reality.

That said, when they released and touted the initial meal upgrades, the pluses (e.g., improved transcon catering for UA flights, snack baskets on short CO flights, cold plate upgrades on CO redeyes), they also came with downgrades (e.g., downgrades on CO transcons, egg McMuffins on short UA breakfast flights, shorter mealtime windows).
That's why I'm leery of the tweaks. If all they did was expand the mealtime windows, that'd be great. If they tinkered negatively, we may have yet to discover it.
#68
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,292
The HNL flights are slated to get similar seats found in the C cabin on the p.s. flights. I find those seats to be pretty comfortable.
I do wish those seats were motor powered as it is pretty annoying having to shift everything manually.
#71
Join Date: Jan 2006
Location: DEN
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Posts: 7,120
Interesting -- my 10am DEN-SFO flight is showing "Lunch". I didn't think that flight would be long enough for a true meal (though they often served the "snack" chicken pasta salad on this route).
#73
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Flew AUA-EWR, just under 5 hours with a departure at 2.55pm and arriving just before 8pm (should have been dinner since the flight is so long), but since it left at 3pm, it was just the cheese/deli plate for everyone and a pack of crackers with fruit. I heard nothing but complaints from the pax in FC. Sure, it's a leisure route, but that was a pathetic service for such a long flight.
#74
Join Date: Nov 2002
Location: EWR, USA, AA 1MM Gold, United Premier Silver, TrueBlue Mosaic, Marriott Gold, Hyatt Platinum, Emerald Club Executive
Posts: 1,473
Flew AUA-EWR, just under 5 hours with a departure at 2.55pm and arriving just before 8pm (should have been dinner since the flight is so long), but since it left at 3pm, it was just the cheese/deli plate for everyone and a pack of crackers with fruit. I heard nothing but complaints from the pax in FC. Sure, it's a leisure route, but that was a pathetic service for such a long flight.
#75
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Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.2.2; en-us; MB612 Build/KRNS-X4-1.1.10) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)
They probably don't cater in AUA...I know on some routes to the Caribbean the planes are already catered from their origin...so EWR-AUA would get breakfast and the return would get the deli plate...
RT catering doesn't preclude them from serving something more substantial than a cold chicken plate.
I remember PMUA serving lunch on AUA-ORD, and that came in precatered from IAD.
Originally Posted by eagle92
Flew AUA-EWR, just under 5 hours with a departure at 2.55pm and arriving just before 8pm (should have been dinner since the flight is so long), but since it left at 3pm, it was just the cheese/deli plate for everyone and a pack of crackers with fruit. I heard nothing but complaints from the pax in FC. Sure, it's a leisure route, but that was a pathetic service for such a long flight.
I remember PMUA serving lunch on AUA-ORD, and that came in precatered from IAD.