UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
Jul 18, 2012, 9:57 pm
#1291
Join Date: Oct 2005
Location: SFO/SJC
Programs: AMEX PLT, AA PPro, Spire AMB
Posts: 1,617
There is a video about this on business week....
Jul 18, 2012, 10:03 pm
#1292
Join Date: Jul 2012
Location: Atlanta, GA
Programs: Delta Skymiles, United Mileage Plus
Posts: 24
Jul 18, 2012, 10:07 pm
#1293
Join Date: Aug 2011
Location: 10^7 mm from Ȱ
Programs: Hyatt D/HHonors D/ SPG P/ Marriott P/ IHG P/ UA 1K/ AA EXP/ DL D
Posts: 1,976
You are not going to fly without all segments are confirmed. And I'm afraid you also have to show up at the airport even get rejected, if you want your tax money back (a letter from the CA/ET counter may work). Otherwise your reservations will be highly likely get void at your expense.
And once again, do not call. Making phone calls to UA would not do any help in this situation.
And once again, do not call. Making phone calls to UA would not do any help in this situation.
Jul 18, 2012, 10:10 pm
#1294
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
And, here's the link: http://www.businessweek.com/videos/2...ng-for-just-40
My favorite quote - "roundtrip tickets to Hong Kong for just a few skymiles" --> 4 SkyPesos would have been an even better deal.
My favorite quote - "roundtrip tickets to Hong Kong for just a few skymiles" --> 4 SkyPesos would have been an even better deal.
Jul 18, 2012, 10:10 pm
#1295
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,392
There's a possibility that it could just ticket on it's own. I doubt it, but this is SHARES we're talking about. Or you can call..... if you do, please report back. Me? I'm probably going to let it sit there and hope for the best.
Jul 18, 2012, 10:12 pm
#1296
Join Date: Aug 2008
Location: SF Bay Area
Programs: UA 1K, Hyatt Globalist, Virtuoso Travel Agent, Commercial Pilot
Posts: 2,117
You had a very bad day. Having said that, I don't recall reading of any instances of that happening, but it's possible that the airlines and OTAs accommodated them on different dates ... unlike with most versions of this deal, entering RGN requires a visa which requires some advanced coordination, plus positioning to RGN is far from trivial as well--I think that most people purchased tickets for travel several weeks out.
Jul 18, 2012, 10:14 pm
#1297
Join Date: Jul 2012
Location: Atlanta, GA
Programs: Delta Skymiles, United Mileage Plus
Posts: 24
You had a very bad day. Having said that, I don't recall reading of any instances of that happening, but it's possible that the airlines and OTAs accommodated them on different dates ... unlike with most versions of this deal, entering RGN requires a visa which requires some advanced coordination, plus positioning to RGN is far from trivial as well--I think that most people purchased tickets for travel several weeks out.
Jul 18, 2012, 10:17 pm
#1298
Suspended
Join Date: Jun 2012
Programs: UA PP, AA, DL, BA, CX, SPG, HHonors
Posts: 2,002
You had a very bad day. Having said that, I don't recall reading of any instances of that happening ... unlike with most versions of this deal, entering RGN requires a visa which requires some advanced coordination, plus positioning to RGN is far from trivial as well--I think that most people purchased tickets for travel several weeks out.
Jul 18, 2012, 10:17 pm
#1299
Join Date: Feb 2010
Location: Vancouver, Canada
Programs: Hilton G/SPG G/IHG RA/Accor P/Aeroplan Elite/CZ S
Posts: 73
Jul 18, 2012, 10:26 pm
#1301
Join Date: Aug 2008
Location: SF Bay Area
Programs: UA 1K, Hyatt Globalist, Virtuoso Travel Agent, Commercial Pilot
Posts: 2,117
One key difference with the ex-RGN tickets and this situation is that most of the ex-RGN tickets were cancelled quickly once they were discovered by the airlines ... most of us spent the time in "limbo" with our tickets cancelled not expecting to fly. While UA has indicated its intentions, it's much more difficult to figure out what to plan for now given the acknowledgement that UA is talking with the DOT.
Jul 18, 2012, 10:28 pm
#1302
Join Date: Jul 2012
Location: Atlanta, GA
Programs: Delta Skymiles, United Mileage Plus
Posts: 24
One key difference with the ex-RGN tickets and this situation is that most of the ex-RGN tickets were cancelled quickly once they were discovered by the airlines ... most of us spent the time in "limbo" with our tickets cancelled not expecting to fly. While UA has indicated its intentions, it's much more difficult to figure out what to plan for now given the acknowledgement that UA is talking with the DOT.
Jul 18, 2012, 10:43 pm
#1303
Join Date: Mar 2008
Location: Multiple locations
Programs: AAdvantage ExPlat LT Gold, BA Silver, Aegean Star Gold
Posts: 5,037
Breaking News!
A certain FlyerTalker is now in the Air somewhere over the Pacific. I'm sorry but I can't reveal details as to departure city and destination. But trust me, this is not a drill. The FT will post on this thread once on or over American soil.
Sorry for not mentioning the name of this FT. But we have one of us already in the air!
PS: Seems like United is serving a 2006 Champagne on that flight in F... Yeah, no krug/Dom but better than a California sparkling wine!
Sorry for not mentioning the name of this FT. But we have one of us already in the air!
PS: Seems like United is serving a 2006 Champagne on that flight in F... Yeah, no krug/Dom but better than a California sparkling wine!
Jul 18, 2012, 10:45 pm
#1304
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,599
A certain FlyerTalker is now in the Air somewhere over the Pacific. I'm sorry but I can't reveal details as to departure city and destination. But trust me, this is not a drill. The FT will post on this thread once on or over American soil.
Sorry for not mentioning the name of this FT. But we have one of us already in the air!
PS: Seems like United is serving a 2006 Champagne on that flight in F... Yeah, no krug/Dom but better than a California sparkling wine!
Sorry for not mentioning the name of this FT. But we have one of us already in the air!
PS: Seems like United is serving a 2006 Champagne on that flight in F... Yeah, no krug/Dom but better than a California sparkling wine!
So far, so good
Jul 18, 2012, 10:46 pm
#1305
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,593
I also have a flight tomorrow. Reservation is fine for now. Managed to check in. However, couldn't get the boarding pass because my "documentation needs to be verified by a UA representative" at the airport. I guess that's the passport because it's international travel. I had to input the passport number and all the details before i checked in.
Friend had the same OLCI experience as you yesterday. Airport kiosk spit out his TPAC F BP and he boarded without a problem. He is currently in the air no doubt enjoying vintage wines and gourmet cuisine that UA GlobalFirst is famous for.