UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
Jul 17, 2012, 11:24 am
#451
Join Date: Apr 2006
Location: Alexandria, VA
Posts: 184
Good thing I have my original receipt in about six different formats. Not saying I'll use them for anything, but it can't help UA's case in a DOT complaint to offer up altered receipts.
Jul 17, 2012, 11:27 am
#452
FlyerTalk Evangelist
Join Date: Jul 2007
Location: DFW
Programs: UA Pleb, HH Gold, PWP General Secretary
Posts: 23,199
I think the garage sale bargain can be distinguished. In that case, a human owner knowingly offers a cheap price and parts with the priceless item at that price. Here, on the other hand, I don't believe that any human at UA (aside from perhaps malicious employee(s)) intended to sell these tickets so cheaply. The tickets were sold by a machine, and humans discovered the pricing after the fact. It is not the same situation at all, IMHO.
(Note that I don't have a dog in this fight, either.)
(Note that I don't have a dog in this fight, either.)
I know I am responsable for my choices, why not UA?
an IT administrator, I learned it the hard way in my office
Jul 17, 2012, 11:29 am
#454
Join Date: Jan 2012
Location: RDU
Programs: DL Platinum, SPG Gold
Posts: 244
Brett
Jul 17, 2012, 11:30 am
#455
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 4,993
This happened to a friend of mine, and they just flagged his account and name so that he could no longer earn miles when he flew UA, but he still completed all of the trips that he had already booked. It did really suck for him because his status went from 1K to nothing, so he wasn't eligible for UGs.
Jul 17, 2012, 11:33 am
#456
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,754
No, your tickets will still be good. You will just lose all of your miles, your upgrade instruments, and your status.
This happened to a friend of mine, and they just flagged his account and name so that he would no longer earn miles when he flew UA, but he still completed all of the trips that he had already booked. It did really suck for him because his status went from 1K to nothing, so he wasn't eligible for UGs.
This happened to a friend of mine, and they just flagged his account and name so that he would no longer earn miles when he flew UA, but he still completed all of the trips that he had already booked. It did really suck for him because his status went from 1K to nothing, so he wasn't eligible for UGs.
Some serious gaming of the system?
Jul 17, 2012, 11:33 am
#457
Join Date: Apr 2006
Location: Alexandria, VA
Posts: 184
No, your tickets will still be good. You will just lose all of your miles, your upgrade instruments, and your status.
This happened to a friend of mine, and they just flagged his account and name so that he would no longer earn miles when he flew UA, but he still completed all of the trips that he had already booked. It did really suck for him because his status went from 1K to nothing, so he wasn't eligible for UGs.
This happened to a friend of mine, and they just flagged his account and name so that he would no longer earn miles when he flew UA, but he still completed all of the trips that he had already booked. It did really suck for him because his status went from 1K to nothing, so he wasn't eligible for UGs.
Jul 17, 2012, 11:34 am
#458
Join Date: Mar 2010
Location: CAE,AGS
Programs: AAExP, Hyatt Globalist, HHonors Gold, IHG Spire, Marriott Plat
Posts: 3,124
2) If I remember correctly, something to the tune of 60% of all those who got the deal learned of it from blogs. While I have no issue with folks booking this, I do have a problem with bloggers advertising it to huge crowds. For one thing, it has the potential to kill the deal for those who learned of it first, and can cause widespad economic damage to the airline. What is doubly pathetic is that the same folks who suck at the teets of the airlines and the industry as a whole are literally helping to ransack it. That act is morally objectionable in my opinion. There are some blogs I don't frequent for this very reason because they seem to not only help readers get the most out of legitimate offers and following them to maximize mileage earning, but in some cases, I believe they violate the spirit of the programs and I consider some of them to advocate very questionable behavior. I think in the long run, we would all be better off if certain bloggers stopped posting.
The Delta deal from Pittsburgh is an example of this. Once it went mainstream last night and this morning, it was essentially dead within a couple of hours.
A close friend visited the US offices in Phoenix and was given a tour. They have three employees whose job it is to monitor FlyerTalk, milepoint, and Twitter simply to find out what is going on with the scuttlebutt. They do not respond, they only monitor. Do we not think that the other airlines and hotel businesses do not do the same?
Jul 17, 2012, 11:37 am
#459
Join Date: Nov 2006
Location: DSM, BKK or anywhere with an airport
Programs: UA 2P, HH Gold
Posts: 1,018
I would've thought by now someone would've reported getting one of the phone calls with their options...
Jul 17, 2012, 11:39 am
#460
Join Date: Jun 2005
Location: Chicago
Programs: UA, AA, US, DL, PC Plat, Dollar, Avis, National, SPG, HH Gold, CC Gold
Posts: 1,212
I think the garage sale bargain can be distinguished. In that case, a human owner knowingly offers a cheap price and parts with the priceless item at that price. Here, on the other hand, I don't believe that any human at UA (aside from perhaps malicious employee(s)) intended to sell these tickets so cheaply. The tickets were sold by a machine, and humans discovered the pricing after the fact. It is not the same situation at all, IMHO.
(Note that I don't have a dog in this fight, either.)
(Note that I don't have a dog in this fight, either.)
Also, there are a profusion of auction sites. People buy products for pennies on the dollar. Same could be said for this deal. Ridiculous low price for a sought after commodity. Also, look at time share buying sites. Some condos going for $1. Also a ridiculously low price for what often goes for thousands of dollars.
Just because something is sold for way under what others may think of as a reasonable price, doesn't mean that the sale wasn't legitimate. Price to value ratio is not a test for legitimacy.
Jul 17, 2012, 11:40 am
#461
FlyerTalk Evangelist
Join Date: Jul 2007
Location: DFW
Programs: UA Pleb, HH Gold, PWP General Secretary
Posts: 23,199
Jul 17, 2012, 11:42 am
#462
Join Date: Apr 2004
Location: Hiding under the trees in Denver, CO
Programs: UA 1K 2.5MM, Marriott Lifetime Titanium Elite, Hilton Diamond
Posts: 4,306
Jul 17, 2012, 11:42 am
#463
Suspended
Join Date: Nov 1999
Posts: 24,153
I tend to agree with you on this assessment. I know the bloggers are, in many cases, thinking that they are providing a 'service' in publishing mistakes like this but I think they shoot themselves and the rest of us in the foot by doing so. Most of them have subscription services for email notifications and if they want to let their reader base know of something, they could always do so in an email. I know for a fact that one blogger does this and I have received some important information that way.
The Delta deal from Pittsburgh is an example of this. Once it went mainstream last night and this morning, it was essentially dead within a couple of hours.
A close friend visited the US offices in Phoenix and was given a tour. They have three employees whose job it is to monitor FlyerTalk, milepoint, and Twitter simply to find out what is going on with the scuttlebutt. They do not respond, they only monitor. Do we not think that the other airlines and hotel businesses do not do the same?
The Delta deal from Pittsburgh is an example of this. Once it went mainstream last night and this morning, it was essentially dead within a couple of hours.
A close friend visited the US offices in Phoenix and was given a tour. They have three employees whose job it is to monitor FlyerTalk, milepoint, and Twitter simply to find out what is going on with the scuttlebutt. They do not respond, they only monitor. Do we not think that the other airlines and hotel businesses do not do the same?
So they put their Potential $$$$ ahead of Everything else, otherwise once 1 Blogger posts it people will stop viewing the Blog and view the Blog that is posting the stuff
isnt that how the Dog killed many good finds, it would be 1 thing if they themsleves found it but all too often they are simply reposting what they saw or someone emailed them about
Jul 17, 2012, 11:44 am
#464
Join Date: Apr 2011
Location: San Francisco, CA
Programs: UA Plat, Copa Pres. Plat, Hyatt Diamond, Hilton Diamond, SPG LT Gold, Marriott Gold
Posts: 769
Jul 17, 2012, 11:46 am
#465
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,754
You are given the option to return the TV with no responsibility of payment, or you can keep the TV and pay the correct price.
It is a reasonable settlement that only those who insist to get something (in this case huge) for nothing would cry foul about violation of contract, Dot would stand up for our rights, blab blah blah.
Frankly, if any of you who actually owned and ran a business, would you still act like this way?
Further more, anyone who took advantage of such, would know better not to book any non-refundable along with it, not until the possibility of the outcome is more firmly established. In this case, anyone who has any brain would know the outcome that favors the flyers who have booked this, would be less than 5% if that much.