United: 4 toilets for 200+ economy passengers???
Perhaps this is indelicate, but economy travel on United has become akin to youthful adventure travel. Their 767 has FOUR toilets to share among over 200 economy and economy plus passengers. On an overnight flight, in the second row of economy, I made the mistake of trying to pass the curtain to use the business class toilets, as access to mine were blocked by a cart. An indignant steward loudly refused passage! Asking for and being refused the use of a bathroom was a totally new and humiliating experience in my life - and it was on a plane that I paid a lot of money to ride on.
If United truly does not want to provide decent and civilized service to its economy passengers - who fill their planes - why not just stop accepting their business? After 20+ years of loyalty, and even with premier + status, I am so disturbed by this airline's dehumanizing treatment of economy passengers (inedible food, limited toilets, silly separate boarding carpets for different classes of passengers - all passing through the same door!!!) to continue to fly with them. Sorry United, your new business plan has cost you a long-time, loyal customer. I will travel on one of your many competitors who pride themselves on their service to all of their valued customers. |
Welcome to Flyertalk, but this is not unique to UA.
AA: 4 Y lavatories DL: 4 Y lavs on the 300ER and 400ER BA: 3 Y lavs on the -300 HA: 4 Y lavs on the -300 LAN: 4 Y lavs US: 4 Y lavs That was a quick search. Why do you think that UA is lavatory stingy? |
Originally Posted by SJCFlyerLG
(Post 18941309)
Welcome to Flyertalk, but this is not unique to UA.
AA: 4 Y lavatories DL: 4 Y lavs on the 300ER and 400ER BA: 3 Y lavs on the -300 HA: 4 Y lavs on the -300 LAN: 4 Y lavs US: 4 Y lavs That was a quick search. Why do you think that UA is lavatory stingy? |
Originally Posted by meb110
(Post 18941109)
Sorry United, your new business plan has cost you a long-time, loyal customer. I will travel on one of your many competitors who pride themselves on their service to all of their valued customers.
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Yes, and don't forget sometimes 1 or more of those facilities can be out of order! I've always wondered, whose fault is it if a passenger unable to access a facility due to congestion, has an "accident" possibly rendering unusable a seat.... who is liable for potential loss of revenue if plane is full and that seat can no longer be used?
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I never thought 4 toilets for economy was too bad. It seemed like a pretty reasonable amount to me.
One of the perks of riding in business or first is that there is less competition for the toilets. And I think you'll find that many airlines will prevent passengers from Y trying to use the lavs in a different cabin. |
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Ratio of cell phones per person to toilets per person higher on United aircraft than in India. :D |
a long time and loyal customer probably wouldn't be shocked to find out that business/first class toilets are off limits to economy passengers. that's pretty standard for every airline.
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Originally Posted by meb110
(Post 18941109)
After 20+ years of loyalty, and even with premier + status, I am so disturbed by this airline's dehumanizing treatment of economy passengers (inedible food, limited toilets, silly separate boarding carpets for different classes of passengers - all passing through the same door..
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Originally Posted by meb110
(Post 18941109)
Perhaps this is indelicate, but economy travel on United has become akin to youthful adventure travel. Their 767 has FOUR toilets to share among over 200 economy and economy plus passengers. On an overnight flight, in the second row of economy, I made the mistake of trying to pass the curtain to use the business class toilets, as access to mine were blocked by a cart. An indignant steward loudly refused passage! Asking for and being refused the use of a bathroom was a totally new and humiliating experience in my life - and it was on a plane that I paid a lot of money to ride on.
If United truly does not want to provide decent and civilized service to its economy passengers - who fill their planes - why not just stop accepting their business? After 20+ years of loyalty, and even with premier + status, I am so disturbed by this airline's dehumanizing treatment of economy passengers (inedible food, limited toilets, silly separate boarding carpets for different classes of passengers - all passing through the same door!!!) to continue to fly with them. Sorry United, your new business plan has cost you a long-time, loyal customer. I will travel on one of your many competitors who pride themselves on their service to all of their valued customers. Dehumanizing treatment - This seems a bit over-the-top. Do you feel dehumanized and humiliated every time someone is rude to you? inedible food - this is purely subjective. certainly not gourmet, but inedible? Hardly. And, frankly, not very different from their competitors, imo. limited toilets - Other airlines are the same. 767 configs range from 3 to 6 lavs in economy. United, in fact, has more configurations with 6 lavs (3) than it does configurations with 4 lavs (2). American, US, Delta and Air Canada are no different with respect to this particular aircraft. silly separate boarding carpets - Many airlines do this, including Delta (Breezeway) and American (Priority AAccess boarding lanes). |
Surprised that no one has said, "oh, the humanity!". :p
This rant was way off-target; carriers have been treating economy passengers as sub-human for quite some time now! And UA is no worse than many others. |
Originally Posted by SJCFlyerLG
(Post 18942090)
Surprised that no one has said, "oh, the humanity!". :p.....
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Please continue to follow this discussion in the UA Forum.
Thanks.. Obscure2k TravelBuzz Moderator |
Originally Posted by meb110
(Post 18941109)
Perhaps this is indelicate, but economy travel on United has become akin to youthful adventure travel. Their 767 has FOUR toilets to share among over 200 economy and economy plus passengers.
Last time when I flew Continental from MXP back to EWR, there were only 2 lavatories available. The other 2 were broken. They knew this before departure but they decided to take off anyway to save money. Right after the FAs were able to move, they block those 2 lavatories and only left 2 for people sat in Y. It was fortunately that we didn't divert due to toilet.:p |
Try a sUA 777 (new configuration) with 221 E and E+ seats with 4 lavs.
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