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UA mistake award redemption rates for China travel [UA says will void tickets]

UA mistake award redemption rates for China travel [UA says will void tickets]

Old Jul 16, 12, 1:58 pm
  #496  
 
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Originally Posted by Astrophsx
Originally Posted by kiez View Post
they got no idea - "talk to the manager" in they eye and ears of a european is like " i do not care..."

Why did u call in the first place?

When is your ticket?
I'm actually on the plane to HKG now
This better not be a joke this is SEVERELY NOT FUNNY
Short hair Francis is offline  
Old Jul 16, 12, 1:58 pm
  #497  
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Originally Posted by Astrophsx View Post
I'm actually on the plane to HKG now
on a 4 miles redemption that this thread is discussing?
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Old Jul 16, 12, 1:58 pm
  #498  
 
Join Date: Feb 2000
Posts: 4,552
My official prediction of the ultimate resolution:

1. If you had sufficient miles for the correct award price, then the only accommodation UA will grant to you is a fee-free cancel & redeposit.
2. If you did not have sufficient miles to pay the correct award price & the ticket was issued, UA will permit the first such booking for each member to stand. All subsequent bookings of this nature will be cancelled with a full refund.
Colin is offline  
Old Jul 16, 12, 1:58 pm
  #499  
 
Join Date: Oct 2010
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Originally Posted by jghassell View Post
So whisky tango foxtrot did you need to call for?
Cuz he figured he would get to fly, so why do the rest of us matter?
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Old Jul 16, 12, 1:59 pm
  #500  
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Popcorn, table one please.

Please Astro doesn't owe us any loyalty. People are intitled to do what they think is best. Now why he chose to comit virtual suicide by posting his decision is beyond me.
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Old Jul 16, 12, 2:01 pm
  #501  
 
Join Date: Jan 2011
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Originally Posted by davidbridgman View Post
What it means is that if the DOT determines that this falls within the realm of a mistake fare, that UA has no mistake defense in contract law at any level. So you can throw any state law stuff out the window with regard to defenses based in contract. I mean, could it be any more clear that the DOT intended to preempt a mistake defense? The question is whether DOT mistake rule applies to ISSUED AND CONFIRMED award tickets the same way it applies to revenue tickets. I don't think anyone disputes that DOT has no control over FF programs or awards prior to the confirmed ticket being issued.

I can't fathom anyone arguing with a straight face that it's crystal clear that UA can void these tickets legally. This whole scenario has the makings of a law school exam question.
A California law to protect consumers would supersede a federal law.
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Old Jul 16, 12, 2:02 pm
  #502  
 
Join Date: Mar 2012
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Originally Posted by StevenSeagalFan View Post
A California law to protect consumers would supersede a federal law.
Ever hear of the Supremacy Clause??
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Old Jul 16, 12, 2:02 pm
  #503  
 
Join Date: Sep 2010
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don't know anyone has asked this, my ticket is scheduled to leave tomorrow. If it doesn't get cancelled, I will be traveling out.

I booked a first class ticket and currently no mile has been deducted from my account. However, I do have over 150k miles in my account, my question is whether to fly out because they may end up just deduct 150k miles from my account. Anyway to avoid this? The only thing I can think of is use my award miles to book another flight a year out so that my account will end up with no miles. Any thought or help is appreciated, need to make quick decision. Thanks very much
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Old Jul 16, 12, 2:03 pm
  #504  
 
Join Date: Dec 2009
Posts: 631
My advice is to follow these three simple steps:

1. Do NOT call the airline.
2. Do NOT call the airline.
3. Do NOT call the airline.
ba_cityflyer is offline  
Old Jul 16, 12, 2:03 pm
  #505  
 
Join Date: Feb 2009
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Originally Posted by jfkeze View Post
To be honest, what did you expect when you called?

Right now, the best plan of action is keep a low profile, IF United decides to do something drastic like cancelling all reservation or not honoring them. Plenty of FTers have all the Docs ready and the letter ready to send out to the DoT. To be honest, I want UA to cancel one of my reservations. I would have no trouble filing DoT complaints and DoT complaints are taken seriously, just look at KE in early May.

You are not a new user, so this can't be your first rodeo. Not sure what you were trying to achieve by calling UA....
To be honest...
I'm not trolling. I booked the ticket for this week and want to make sure I can cancel it after 24 hours. I'm in a position where I could be flying before a "decision" is made and they've withdrawn the full amount in miles. They assured me that they will allow me to cancel at any point and get a full refund of miles, taxes, and fees.

If you have any complaints, PM me.
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Old Jul 16, 12, 2:03 pm
  #506  
 
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Originally Posted by NttDocomo View Post
don't know anyone has asked this, my ticket is scheduled to leave tomorrow. If it doesn't get cancelled, I will be traveling out.

I booked a first class ticket and currently no mile has been deducted from my account. However, I do have over 150k miles in my account, my question is whether to fly out because they may end up just deduct 150k miles from my account. Anyway to avoid this? The only thing I can think of is use my award miles to book another flight a year out so that my account will end up with no miles. Any thought or help is appreciated, need to make quick decision. Thanks very much
I think you have the right idea. Book one for later and get the miles out just to be safe.
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Old Jul 16, 12, 2:05 pm
  #507  
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Originally Posted by VandyBDL View Post
I think you have the right idea. Book one for later and get the miles out just to be safe.
Credited, I emptied my acct this morning.
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Old Jul 16, 12, 2:06 pm
  #508  
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Originally Posted by NttDocomo View Post
I booked a first class ticket and currently no mile has been deducted from my account. However, I do have over 150k miles in my account, my question is whether to fly out because they may end up just deduct 150k miles from my account. Anyway to avoid this? The only thing I can think of is use my award miles to book another flight a year out so that my account will end up with no miles.
I heard they can cancel existing bookings if you don't have sufficient miles (negative balance). Once again, YMMV.
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Old Jul 16, 12, 2:07 pm
  #509  
 
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Originally Posted by Astrophsx View Post
I'm actually on the plane to HKG now
Wow, so the wi-fi we've been promised is actually here!
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Old Jul 16, 12, 2:07 pm
  #510  
 
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Originally Posted by NttDocomo View Post
don't know anyone has asked this, my ticket is scheduled to leave tomorrow. If it doesn't get cancelled, I will be traveling out.

I booked a first class ticket and currently no mile has been deducted from my account. However, I do have over 150k miles in my account, my question is whether to fly out because they may end up just deduct 150k miles from my account. Anyway to avoid this? The only thing I can think of is use my award miles to book another flight a year out so that my account will end up with no miles. Any thought or help is appreciated, need to make quick decision. Thanks very much
There is a good chance that they will deduct 150k, before or even after your trip. If you really want to go tomorrow, I would book another award now so that you have two ticketed itineraries.
thyeri is offline  

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