[NOW EXPIRED]: SQ releasing almost all F award (O)
#301
Join Date: Jan 2011
Location: ATL
Programs: DL PM, SPG Plat
Posts: 885
Another datapoint: Called UA for SQ PNR for my itinerary which was a change to an existing ticket originally on UA metal. However, after calling twice and speaking to two reps they were both not able to locate my SQ PNR and said I can call SQ with my UA ticket number and get the PNR directly from them. I'm a little concerned some are getting their SQ PNR from UA but others are not.
I figure its best to wait to call SQ until the dust settles.
I figure its best to wait to call SQ until the dust settles.
Of course, now I'm wondering if I should try to convert the SIN to a stop over and add a quick hop out to MLE onto this. However, I worry that might be pushing my luck right now. So I think I'll just sit tight and be extremely happy with what I hopefully have.
Thanks to OP and everyone else involved in this post for all the assistance!
#302
Join Date: Jul 2005
Location: SAN
Programs: UA 1MM/1K, HH Diamond
Posts: 6,824
Everything looks all right until the return. Not sure what the MPM is for DPS-EWR, but your two backtracks (MUC-DME and IAH-EWR) may put it over.
#303
Join Date: Oct 2007
Location: ORD
Programs: nobody
Posts: 1,837
Just got SQ1 F in October then TG A380 F between HKG -BKK. Return on OZ F back to ORD^ not bad. Have to suffer through UA F between ORD-SFO but I think I will survive. Should I be concern 1k desk can only give me confirmation number on OZ but not SQ and TG? I do have the 016 ticket number though. How do I go about make sure my SQ and TG flights are good other than having faith with UA?
#304
Suspended
Join Date: Feb 2001
Location: Close to the beach
Programs: AA EP, UA 1K, DL GM, Tumlare Bussresor Super Class
Posts: 6,974
Got my SQ PNR from UA and used the SQ mobile site to check my reservation.
Was able to change my seats to move further away from the other person in the cabin.
[Edit: Also able to find the reservation on regular site, but changing seats doesn't work that well. Funny thing is, the "other person" shown on the mobile site isn't shown on the regular site.]
One somewhat interesting observation:
According to the UA booking, both SFO-HKG-SIN and SIN-MEL are on the 773ER, but according to the SQ site, SIN-MEL is on a 773 ver. 2.
According to SeatGuru, both aircraft F class seats are the same size (71" long, 35" wide) and 8 F seats (and the SQ site confirms the cabin layout), unlike the 773 ver. 1 that is "only" 64" x 21" and has 18 seats.
According to UA, the return trip is 25 hr 15 min, but SQ's site states 26 hr 15 min. Same departure and arrival times on both sites...
Was able to change my seats to move further away from the other person in the cabin.
[Edit: Also able to find the reservation on regular site, but changing seats doesn't work that well. Funny thing is, the "other person" shown on the mobile site isn't shown on the regular site.]
One somewhat interesting observation:
According to the UA booking, both SFO-HKG-SIN and SIN-MEL are on the 773ER, but according to the SQ site, SIN-MEL is on a 773 ver. 2.
According to SeatGuru, both aircraft F class seats are the same size (71" long, 35" wide) and 8 F seats (and the SQ site confirms the cabin layout), unlike the 773 ver. 1 that is "only" 64" x 21" and has 18 seats.
According to UA, the return trip is 25 hr 15 min, but SQ's site states 26 hr 15 min. Same departure and arrival times on both sites...
#305
Join Date: Oct 2009
Location: BTR/MSY
Programs: AA EXP, Hyatt Globalist, Marriott LTP, Hilton Gold
Posts: 1,257
I booked on HKG-SIN-DME-IAH on ua.com (departing July 16th), about an hour ago. Reservation ticketed almost immediately and I was to assign seats on singaporeair.com without an issue.
ETA: I was able to get the SQ PNR from calling united.
ETA: I was able to get the SQ PNR from calling united.
Last edited by dat4life; Jul 8, 2012 at 10:43 am
#306
FlyerTalk Evangelist
Join Date: Jul 2007
Location: DFW
Programs: UA Pleb, HH Gold, PWP General Secretary
Posts: 23,199
Now I just need LH to makes this mistake so I can move from UA F to LH F.
#307
Join Date: May 2005
Programs: UA Plat (1MM), AA Plat, HH Diamond, MR Plat, Hyatt Diamond, SPG Plat.
Posts: 655
It just shows how long we have been abused, and any level of normal behavior on the airlines part are greeted by us with excitement and gratitude
#308
Join Date: Nov 2007
Location: PVG
Programs: SK*G, QR*G
Posts: 512
Got my SQ PNR from UA and used the SQ mobile site to check my reservation.
Was able to change my seats to move further away from the other person in the cabin.
[Edit: Also able to find the reservation on regular site, but changing seats doesn't work that well. Funny thing is, the "other person" shown on the mobile site isn't shown on the regular site.]
One somewhat interesting observation:
According to the UA booking, both SFO-HKG-SIN and SIN-MEL are on the 773ER, but according to the SQ site, SIN-MEL is on a 773 ver. 2.
According to SeatGuru, both aircraft F class seats are the same size (71" long, 35" wide) and 8 F seats (and the SQ site confirms the cabin layout), unlike the 773 ver. 1 that is "only" 64" x 21" and has 18 seats.
According to UA, the return trip is 25 hr 15 min, but SQ's site states 26 hr 15 min. Same departure and arrival times on both sites...
Was able to change my seats to move further away from the other person in the cabin.
[Edit: Also able to find the reservation on regular site, but changing seats doesn't work that well. Funny thing is, the "other person" shown on the mobile site isn't shown on the regular site.]
One somewhat interesting observation:
According to the UA booking, both SFO-HKG-SIN and SIN-MEL are on the 773ER, but according to the SQ site, SIN-MEL is on a 773 ver. 2.
According to SeatGuru, both aircraft F class seats are the same size (71" long, 35" wide) and 8 F seats (and the SQ site confirms the cabin layout), unlike the 773 ver. 1 that is "only" 64" x 21" and has 18 seats.
According to UA, the return trip is 25 hr 15 min, but SQ's site states 26 hr 15 min. Same departure and arrival times on both sites...
#309
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
The itin i booked first only comes up on the SQ mobile site but the second ticket comes up on both. I booked as two one ways
#310
Join Date: Feb 2011
Location: Washington D.C. via Sao Paulo via Houston via Washington D.C. via Boston via New York
Posts: 1,172
#311
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Dream on.
AA canceled lots of F revenue tickets codeshares with CX booked on mistake fare between US and HKG last year, DOT has not been able to do anything to force it to stick!
AA canceled lots of F revenue tickets codeshares with CX booked on mistake fare between US and HKG last year, DOT has not been able to do anything to force it to stick!
The UA site sucks with time zone calculations.
#312
Join Date: Feb 2012
Programs: UA 1K
Posts: 158
Is there any way to obtain the SQ confirmation number without calling UA?
#313
Join Date: Jul 2004
Location: Chicago USA
Programs: *A Junkie, SQ PPS, Skywards Gold, 2 Million Mile Flyer;*wood LT Plat, BA MM
Posts: 1,762
Things have changed so much, M. sbrower. Now one collects miles for everything up to breathing, as the airlines are selling miles to third parties by the billions, while the airlines have made award redemption almost impossible.
Good point.
UG
#314
Join Date: May 2001
Location: Portland, OR, USA
Programs: UA 1K 3 Million/ex-many year GS, AA PLT/2 Mil, AS MVPG, HH Dia, Starwood Life Plat, Hertz PC
Posts: 1,401
More data - turned out we actually needed to book a trip to Singapore for an event so last night I got NRT-SIN and SIN-SFO in 1st on SQ. (Dealt with a number of really good GS agents over the course of 5 calls as the plan was shifting as was the award availability.) Checked back with UA this morning and the GS agent said that SQ never gives them the SQ PNRs but that I should call SQ which I did. Got the SQ PNRs and the SQ agent verified that the flights were confirmed and ticketed. Only strangeness is as someone else posted, I can pull up the flights on the SQ mobile site but not on the main site. On the main site the system doesn't give an error - it just spins and then represents the query page. Seems like this all worked.
#315
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,067
CO has had problems calculating times over the date line for years.
I have one res with a 3,100-mile flight that states 2 hours, and another 1,800-mile flight that states 8 hours 20 minutes.
Both flights cross the dateline.