FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   Tale of 2 flights-Service (https://www.flyertalk.com/forum/united-airlines-mileageplus/1361925-tale-2-flights-service.html)

buckeyefanflyer Jun 30, 2012 8:38 am

Tale of 2 flights-Service
 
I flew yesterday CLE-FLL via EWR. Both flights full 737-800's. Note is was very hot in both CLE and EWR. First leg to EWR as I boarded to sit in my baulkhead seat 7D FA was doing a pre-takeoff drink service for those in F. Also during the flight I noticed as I get a good view from 7D the FA in F
was coming around during the entire flight giving passengers service and getting multiple drinks.
Next flight 1042 EWR-FLL I was upgraded and sitting in 1A. It was again very hot, but no pre-takeoff drink service was offered. Also during the
flight due to some weather drink service even in F did not start till almost 1.30 into the flight. Also the FA only came one time for drinks, no second rounds.

sbm12 Jun 30, 2012 9:03 am

Yes, the service offered varies based on the crew and flight conditions.

bocastephen Jun 30, 2012 10:13 am


Originally Posted by sbm12 (Post 18847606)
Yes, the service offered varies based on the crew and flight conditions.

I don't think I'm alone in stating it should not differ - at least by such a wide variance. Actually, I'm pretty sure the VP of Inflight would agree with me.

PD drinks should be consistent - every flight, every time - unless there is a late boarding/departure crunch or late catering. Inflight service should be consistent - every flight, every time - unless there is a safety issue with FAs moving around due to turbulence.

The crew has been trained to deliver a specific level of service in each cabin based on the length of the flight and the catering being offered.


All times are GMT -6. The time now is 3:04 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.