Pilot Has Unusual Candor
I took United Express flight 5755 this morning from Atlanta to Dulles for the second time this month to make an early morning meeting at the client. It took the flight attendant a few tries to lock the door for departure with multiple calls from the cockpit interrupting the safety talk to perform another attempt. We backed out of the gate five minutes early - good news. Then we returned to the gate a few minutes later with a message that the flap controlling computer was not working - bad news.
What ensued was a roughly four and a half hour delay while they attempted to change out the flap controlling computer(s). When we finally reboarded and backed out of the gate, the pilot announced that the flap computer had been switched into maintenance mode the night before and had not been switched back to the normal mode. So, the pilot admitted that a four and a half hour delay was fully preventable and human error. To me, I did not think airlines would admit this level of fault and just say, hey, we fixed the computer. Is this level of candor common to United Express pilots? |
Very refreshing in this day and age of blame the others .
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This is why I dont fly Express! An inexperienced pilot. I would've flown Delta as UA only has a few Mainline flight to Atl. They run away from AA and Delta hubs.
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Originally Posted by LASUA1K
(Post 18739958)
This is why I dont fly Express! Un experienced pilot. I would've flown Delta as UA only has a few Mainline flight to Atl. They run away from AA and Delta hubs.
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Originally Posted by LASUA1K
(Post 18739958)
This is why I dont fly Express! Un experienced pilot. I would've flown Delta as UA only has a few Mainline flight to Atl. They run away from AA and Delta hubs.
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One word: VOUCHER!
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Originally Posted by LASUA1K
(Post 18739958)
This is why I dont fly Express! Un experienced pilot. I would've flown Delta as UA only has a few Mainline flight to Atl. They run away from AA and Delta hubs.
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Originally Posted by HMPS
(Post 18739943)
Very refreshing in this day and age of blame the others .
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Originally Posted by The Mileage Millionaire
(Post 18740102)
One word: VOUCHER!
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Originally Posted by HMPS
(Post 18739943)
Very refreshing in this day and age of blame the others .
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Pilot Has Unusual Candor
Wow! I'm a mainline pilot, and have had things like that happen to me more than once. We don't get trained in every aspect of the maintenance side of our aircraft. That's why we have maintenance controllers.
I recently had a maintenance issue in LAS that caused an off-gate delay, ultimately ending with towing back onto the gate for repairs. One passenger was adamant that she wanted off the plane even though it was taken care of. I had to wonder who would spend a week taking a chance with less than even odds feeding a slot machine but not want to take the chance flying in an airplane that the pilots were perfectly comfortable with? Another example of how utterly little most people understand about the care and feeding of an airplane. FAB |
Originally Posted by Axey
(Post 18740090)
I'm curious how honesty somehow translates to inexperience. Interesting.
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Originally Posted by Axey
(Post 18740090)
I'm curious how honesty somehow translates to inexperience. Interesting.
I'm sure the captain of this flight landed at Midnight the previous night and probably slept about 4 hours. The work rules are different for an Express Pilot. Anyways, yes it was great that they admitted the issue. My first reaction was that it was the pilots fault, but it seems to be a maintenance issue? Not sure.
Originally Posted by ATL-Bri
(Post 18739994)
The first Delta flight to IAD is at 7:35. The Express flight is at 5:45 which gets me to the client site at 8AM, so they are the only same day option with a chance of making it to a 9AM meeting. Regardless - both Delta and United Express are running CRJ's on this route on Monday mornings.
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Originally Posted by LASUA1K
(Post 18740807)
'm sure the captain of this flight landed at Midnight the previous night and probably slept about 4 hours.
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Originally Posted by LASUA1K
(Post 18739958)
This is why I dont fly Express! An inexperienced pilot. I would've flown Delta as UA only has a few Mainline flight to Atl. They run away from AA and Delta hubs.
There are many deficiencies at UA, but at least some of them are shared by all of the majors.
Originally Posted by ATL-Bri
(Post 18739994)
The first Delta flight to IAD is at 7:35. The Express flight is at 5:45 which gets me to the client site at 8AM, so they are the only same day option with a chance of making it to a 9AM meeting. Regardless - both Delta and United Express are running CRJ's on this route on Monday mornings.
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