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-   -   Gate Pass for United Club Access (Discontinued) (https://www.flyertalk.com/forum/united-airlines-mileageplus/1353861-gate-pass-united-club-access-discontinued.html)

tarheelnj Jun 6, 2012 1:34 pm

Gate Pass for United Club Access (Discontinued)
 
Note: Screen shot outdated - see post 485.


I realize there are several threads on this, some questioning whether this procedure (ability to get a gate pass without a flight reservation using your UC membership) exists, or commenting on an agent who claims it doesn't.

Here is a screenshot I took today (location withheld to protect the accommodating agent) which shows that it's definitely still a valid procedure.

[IMG]http://i821.photobucket.com/albums/z...ointLine53.jpg[/IMG]

Henwurst Jun 6, 2012 7:02 pm

Thanks!!!
Judging from the screen I wonder if it is "gg checkpoint" or if it possibly has changed to "gg check point"?

edcho Jun 6, 2012 9:26 pm

I didn't realize it really meant line 53 in that manual. I thought I was looking at an vi (a linux program) from 1980s for a second. You would think they would simply create a help program (or use windows help) that has easier search features, indexing abilities, clickable GUI. I think I could program that in a day!

sbm12 Jun 6, 2012 10:12 pm


Originally Posted by edcho (Post 18712319)
You would think they would simply create a help program (or use windows help) that has easier search features, indexing abilities, clickable GUI. I think I could program that in a day!

And the next time they need to centrally change a policy and deploy that updated information to every station how long would it take? ;)

Sometimes there is a reason things are maintained in a centralized system.

BillBauman Jun 6, 2012 10:23 pm


Originally Posted by sbm12 (Post 18712499)
And the next time they need to centrally change a policy and deploy that updated information to every station how long would it take? ;)

Sometimes there is a reason things are maintained in a centralized system.

Honestly? You think centralization of system data is a valid excuse post-2000 to not have a graphical front-end and search mechanism for simple policy look-ups? That's like implying the web is useless because you couldn't update everything in one place (which it's not, and you can, obviously) and we should have all stuck with gopher.

Speaking of the web, I see a web browser, why aren't the system policies maintained on a centralized web server and easily accessible and searchable via an advanced technology called "web browsing"? I realize that could take a month or two of design, test and roll out, but how long has the archaic, apparently "more centrally manageable" system been in place? We're not talking about booking flights or running the airline here, just looking up policies. The screenshot shown is clearly a connection-oriented protocol, so relying on connectivity for access to information is not a hindrance to a multitude of modern, simple interfaces that display something as advanced and complex as simple text.

edcho Jun 6, 2012 10:25 pm


Originally Posted by sbm12 (Post 18712499)
And the next time they need to centrally change a policy and deploy that updated information to every station how long would it take? ;)

Sometimes there is a reason things are maintained in a centralized system.

Well the information can be hosted and synched. That's not an issue at all.

TXbizman Jun 6, 2012 10:26 pm

And what really is the point of this? I have had no issues with this but I am at IAH (still consider CO) and agents gives me pass w/o issues. Maybe some where else might be an issue... :confused:

sbm12 Jun 6, 2012 11:33 pm


Originally Posted by BillBauman (Post 18712549)
Honestly? You think centralization of system data is a valid excuse post-2000 to not have a graphical front-end and search mechanism for simple policy look-ups?

No. I think that's a good reason to not use the Windows Help format.

But thanks for not actually reading what I wrote in context. :rolleyes:

In fact, I explicitly stated that there is a reason to keep the information centralized. That's all. How it is presented wasn't at all part of my comment.

BillBauman Jun 6, 2012 11:57 pm


Originally Posted by sbm12 (Post 18712827)
No. I think that's a good reason to not use the Windows Help format.

But thanks for not actually reading what I wrote in context. :rolleyes:

In fact, I explicitly stated that there is a reason to keep the information centralized. That's all. How it is presented wasn't at all part of my comment.

I apologize. I really read what you wrote to mean that the existing, centralized system was good enough. I do agree with your sentiments about Windows Help format. Again, my apologies, I really read it the wrong way. Looking back, it was my mistake.

love_to_travel Jun 7, 2012 12:51 am

Thank you tarheelnj for posting the picture! I'm printing it and bringing it with me the next time I try to get a gate pass. Watch out HNL agents, here I come :)

uwr Jun 7, 2012 12:58 am


Originally Posted by sbm12 (Post 18712827)
No. I think that's a good reason to not use the Windows Help format.

But thanks for not actually reading what I wrote in context. :rolleyes:

In fact, I explicitly stated that there is a reason to keep the information centralized. That's all. How it is presented wasn't at all part of my comment.

There was no context to your previous post that would necessitate reading it in the way you intended.

Wx4caster Jun 7, 2012 1:56 am


Originally Posted by love_to_travel (Post 18713011)
Thank you tarheelnj for posting the picture! I'm printing it and bringing it with me the next time I try to get a gate pass. Watch out HNL agents, here I come :)

Ha, me too! :) I've been over twice this week, and both times agents initially looked at me skeptically and asked "are you meeting someone", which absolutely should not matter. But, both times, as soon as I said, "yes, I am", they immediately processed the gate pass and I had it in-hand within 60 seconds. Both visits were very enjoyable ^

sbm12 Jun 7, 2012 2:26 am


Originally Posted by uwr (Post 18713031)
There was no context to your previous post that would necessitate reading it in the way you intended.

Really? The part where I explicitly state that sometimes a centralized repository of data is better than a distributed model somehow means I'm objecting to the idea of a different UI? How in the world does that work?? :confused:

SunLover Jun 7, 2012 3:00 am

Good work here tarheelnj ^ will bookmark this for sure.


SunLover

Beerman92 Jun 7, 2012 3:32 am

I'm not sure what this thread is about. If someone wants a gate pass they can get one? And just say 53 to an agent? :confused:

I have never flown an airline that I had to show an agent what looks like a screenshot from a NASA command center computer from the first Gemini mission in order to get a policy implemented. Usually I just ask, if the answer is not what I expect I ask how is that reasonable, the agent may or may not show me some contradictory evidence from a computer that looks like it is post-the Apollo missions which makes just as little sense to me and I either accept it or rebook on another carrier.

Usually the agent just does the reasonable thing without either of us exchanging screen shots. I've seen maybe 4 screen shots in 20+ years of flying. :D


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