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Consolidated "Maximum Segments on UA Award Travel"

Consolidated "Maximum Segments on UA Award Travel"

Old Jun 10, 13, 3:50 pm
  #61  
 
Join Date: Dec 2006
Location: IND
Posts: 1,950
Originally Posted by jvquarterback View Post
I was on the phone with an agent last night for my first award booking and wanted (on a one way):

MRY-LAX
LAX-ICN
ICN-PEK
PEK-SIN
SIN-BKK
BKK-DEL

She said there was a problem with the SIN-BKK-DEL segments which are available in J but for some reason she couldn't book them. I told her to book SIN-DEL in Y but I really want SIN-BKK-DEL. Is there some reason this doesn't work? Or should I just try calling a different agent tonight?
It appears 4 segments are allowed for US-Asia one way award trip. Some other source indicates it's south Asia but I'm not sure. You have 6 segments. Try to reduce to 4.
bobbybrown is offline  
Old Jul 14, 13, 8:24 pm
  #62  
 
Join Date: Jun 2005
Posts: 126
Hi everyone,

So if I'm following right, would the following be allowable as a o/w United partner award booking?

BKK-CDG-MUC-BCN-FRA-IAD

Thanks in advance for the assistance.
dmlee18 is offline  
Old Jul 14, 13, 8:45 pm
  #63  
 
Join Date: Apr 2011
Location: San Francisco, CA
Programs: UA Plat, Copa Pres. Plat, Hyatt Diamond, Hilton Diamond, SPG LT Gold, Marriott Gold
Posts: 769
Originally Posted by dmlee18 View Post
Hi everyone,

So if I'm following right, would the following be allowable as a o/w United partner award booking?

BKK-CDG-MUC-BCN-FRA-IAD

Thanks in advance for the assistance.
You might have an issue with the number of segments. I booked HKT-BKK-FRA-LHR-EWR a few weeks ago, but the agent said it was 4 connections and technically only 3 were allowed (but she'd give it to me this time). OMaaT wrote about it shortly thereafter: http://boardingarea.com/onemileatati...ia-via-europe/

You might be able to find an agent that will do it, but I wouldn't say it's a given.

is there really no space CDG-FRA or even MUC-FRA?
milesmuncher is offline  
Old Jul 14, 13, 10:22 pm
  #64  
 
Join Date: Jun 2005
Posts: 126
Consolidated "Maximum Segments on UA Award Travel"

Thanks. Actually am hoping to do an extended layover in Barcelona and stop by the FCT on the way back...the bkk-cdg segment is to try TG's new F.
dmlee18 is offline  
Old Jul 15, 13, 2:11 pm
  #65  
 
Join Date: Jun 2005
Posts: 126
@milesmuncher -- the link was very helpful. Thanks!
dmlee18 is offline  
Old Jul 15, 13, 3:06 pm
  #66  
 
Join Date: Apr 2011
Location: San Francisco, CA
Programs: UA Plat, Copa Pres. Plat, Hyatt Diamond, Hilton Diamond, SPG LT Gold, Marriott Gold
Posts: 769
Originally Posted by dmlee18 View Post
Thanks. Actually am hoping to do an extended layover in Barcelona and stop by the FCT on the way back...the bkk-cdg segment is to try TG's new F.
Ahh - all makes sense now!

Originally Posted by dmlee18 View Post
@milesmuncher -- the link was very helpful. Thanks!
You're very welcome!
milesmuncher is offline  
Old Jul 16, 13, 6:48 am
  #67  
 
Join Date: Feb 2011
Posts: 285
Limited routing

Last time i can booked and priced for these routing. If i book without stopover 24 hours or more, i can 32,500 miles per one way and priced.

BKK-NRT-HKG-IST-FRA-JFK or SIN-HKG-PEK-FRA-IST-JFK...

Now, if i want to make booking same routing, there is no pricing.

Maybe United blocked these routhing. Is it correct?
Kwang su is offline  
Old Aug 1, 13, 12:33 pm
  #68  
 
Join Date: Sep 2009
Programs: United, SPG
Posts: 290
Maxed Out at 8

Just booked ORD-AMS-CPH (stopover), CPH-LHR-ADD-SEZ, MUC-ZRH-YYZ-BWI

I tried to add more 23 hour stops in Europe (total 10 segments) but the computer kept getting an error.

I was told max is 8 segments on a single ticket. You can have more segments, but you have to do 2 one ways but then you lose the free stopover. Not sure if this is a new hard and fast rule, but every time I tried to do more than 8 segments, I got an error.
onesweetworld is offline  
Old Aug 2, 13, 12:26 am
  #69  
 
Join Date: Jun 2012
Posts: 101
Re: Maxed out at 8

I was told the same thing today.

I tried to piece together an itinerary for NRT-ASR, ASR-ADD, ADD-NRT with as many 23hr layovers in Europe as possible. I was told that the computer couldn't price my 11 segments itinerary. I cut it down to 9 segments with less layovers, but it sill didn't work. Finally the 8-segment itinerary worked.

So now the 8-segment rule seems to apply to the "N. Asia-Africa" awards as well...


Originally Posted by onesweetworld View Post
Just booked ORD-AMS-CPH (stopover), CPH-LHR-ADD-SEZ, MUC-ZRH-YYZ-BWI

I tried to add more 23 hour stops in Europe (total 10 segments) but the computer kept getting an error.

I was told max is 8 segments on a single ticket. You can have more segments, but you have to do 2 one ways but then you lose the free stopover. Not sure if this is a new hard and fast rule, but every time I tried to do more than 8 segments, I got an error.
Kaitlin is offline  
Old Aug 2, 13, 9:46 am
  #70  
 
Join Date: Jun 2012
Posts: 101
Actually 2 days ago when I called to book a 8-segment USA to Africa ticket, I was told by the agent that there's no limits on how many legs I could book. Yesterday when I called to make the N-Asia to Africa reservation, the first agent wouldn't allow me to hold the itinerary, so I hanged up without even booking any flights. The 2nd agent last night allowed me to hold for 3 days, but with 8 segments only.

All these calls were made after midnight EST, if it makes any difference...

Originally Posted by Kaitlin View Post
I was told the same thing today.

I tried to piece together an itinerary for NRT-ASR, ASR-ADD, ADD-NRT with as many 23hr layovers in Europe as possible. I was told that the computer couldn't price my 11 segments itinerary. I cut it down to 9 segments with less layovers, but it sill didn't work. Finally the 8-segment itinerary worked.

So now the 8-segment rule seems to apply to the "N. Asia-Africa" awards as well...
Kaitlin is offline  
Old Sep 19, 13, 10:43 pm
  #71  
 
Join Date: Aug 2007
Location: IAH
Programs: UACO Plat/1K, DL Plat, Hertz 5*, Avis - PC, SPG Gold, Colorado Pass
Posts: 228
Originally Posted by onesweetworld View Post
Just booked ORD-AMS-CPH (stopover), CPH-LHR-ADD-SEZ, MUC-ZRH-YYZ-BWI

I tried to add more 23 hour stops in Europe (total 10 segments) but the computer kept getting an error.

I was told max is 8 segments on a single ticket. You can have more segments, but you have to do 2 one ways but then you lose the free stopover. Not sure if this is a new hard and fast rule, but every time I tried to do more than 8 segments, I got an error.
Originally Posted by Kaitlin View Post
Actually 2 days ago when I called to book a 8-segment USA to Africa ticket, I was told by the agent that there's no limits on how many legs I could book. Yesterday when I called to make the N-Asia to Africa reservation, the first agent wouldn't allow me to hold the itinerary, so I hanged up without even booking any flights. The 2nd agent last night allowed me to hold for 3 days, but with 8 segments only.

All these calls were made after midnight EST, if it makes any difference...
I just got limited just now from USA-Africa. Or just found out about it. My original itinerary booked last year on 09.27.12:
IAH-ORD-MUC-MRS//BRU-FRA-ADD-SEZ-(DEST)-SEZ-ADD-FRA-IAD-IAH

Had to change it due to time constraints and flying by 09.27.13:
IAH-ORD-MUC-MRS//CDG-FRA-ADD-(DEST)-ADD-FRA-DUS-ORD-IAH

It took awhile them to reissue. Allowed me to do 7 segments home, but I really didn't have the time. Completing the trip within one year was the limiting factor.

SUMMARY (my experience today)
  • 8 segments roundtrip
  • complete the trip within one year (probably not a problem for most. On Aeroplan it took me almost two years.)
atiger29 is offline  
Old Oct 13, 13, 3:18 pm
  #72  
 
Join Date: Apr 2010
Location: PDX
Programs: Alaska Airlines Mileage Plan, United Mileage Plus, Chase Rewards
Posts: 39
Hi all,

I am new to booking with United, so I apologize if this is a commonly known aspect. Is there a limit on segments I am allowed during a US-Australia award? I know I can book something like PDX-SEA-NRT-PEK-SYD online for 40K, but it won't let me do any more than four segments. I called Mileage Plus and they said the same - a four segment limit, no layovers of more than 24 hours. smb12 alluded to something different in a tweet to me - that phone agents could play around with it more. What I would really love to do is PDX-SEA-NRT-PEK-BKK-SIN-SYD for 40K, all with less than 24 hour layovers (obviously, some are very close). Is this possible?

Thank you for any help!
Ml007 is offline  
Old Oct 15, 13, 9:47 am
  #73  
 
Join Date: Jun 2013
Location: RDU
Posts: 708
Also posted in the openjaw/stopover thread but thought that this might be relevant here, as the agent unequivocally stated that the stopover was seen by the system as an 'additional segment', thus giving me 5 segments on the return and 'breaking' the fare. Has anyone else heard of this?

Original ticketed routing:

CLE-ORD-FRA-BKK-KBV
KBV-BKK-FRA-ORD-CLE

Tried to change to this:

CLE-ORD-FRA-BKK-KBV
KBV-BKK-CDG (Stopover, open jaw)
FRA-ORD-CLE


Sat on the phone for an hour, they tell me this is an invalid routing due to 'too many segments'.
Gunner14 is offline  
Old Oct 15, 13, 10:12 am
  #74  
 
Join Date: Aug 2005
Location: HPN
Programs: not anymore! I'm FREE!
Posts: 3,338
Originally Posted by Gunner14 View Post
Sat on the phone for an hour, they tell me this is an invalid routing due to 'too many segments'.
http://www.flyertalk.com/forum/unite...ug-2013-a.html

http://www.flyertalk.com/forum/unite...wards-new.html
snic is offline  
Old Oct 15, 13, 10:24 am
  #75  
 
Join Date: Jun 2013
Location: RDU
Posts: 708
I know about the new(ish) 4 segment rule and I have 4 segments in each direction. My question was more around whether a stopover would/should/could be considered a segment.
Gunner14 is offline  

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