Last edit by: WineCountryUA
This is an archive thread, the active thread is Consolidated UA "Hidden City Ticketing Questions"
from Airline booking ploys
Throwaway Tickets , such book RT and only use OW - any issues with UA?
Related threads
UA sues "hidden city" search site Skiplagged.com
United asking gate agents to report hidden ticket travelers
from Airline booking ploys
Throwaway ticketing is purchasing a ticket with the intent to use only a portion of the included travel. This situation may arise when a passenger wants to travel only one way, but where the discounted round-trip excursion fare is cheaper than a one-way ticket
Hidden city ticketing (HCT) is a variant of throwaway ticketing. The passenger books a ticket to a fictitious destination (the "hidden" city) with a connection at the intended destination, walks away at the connection node, and discards the remaining segment.
UA sues "hidden city" search site Skiplagged.com
United asking gate agents to report hidden ticket travelers
Consolidated UA "Hidden City Ticketing Questions" {Archive}
#241
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,834
However, since it has never been reported for UA to do this, why are bothering with the discussion.
It is clear UA's real power is to revoke/close the MP account, the miles, the status, and possible future use of UA.
#242
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 4,091
Seems like if one is willing to be blacklisted by UA, or lose all their miles/status with UA, it's the only real stick they have.
Otherwise, for someone who doesn't care/has nothing to lose with UA, they can do this with near impunity (unless UA blocks you from boarding the flight).
#243
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,033
If a person used legit info when creating their MP account, Name, Address, DOB etc it wouldn't be difficult for UA to obtain their SSN using a data service.
#244
Join Date: Jul 2012
Posts: 1,319
If the person ever checked in online, United has verifiably correct personal information. If that person ever checked in for an international flight - United also has their passport data. And if that person has a Chase MP credit card attached to the account - Chase has their social security number, which they probably can share with their "business partners in the course of doing business".
That point about booking hidden city tix on another carrier's stock sounds like a great idea. I wonder what would happen if one skips UA flights but flies, let's say, on NH tickets. Would NH then be responsible for making a claim according to their CoC? Or can NH ask their joint venture buddy UA to use their muscle?
That point about booking hidden city tix on another carrier's stock sounds like a great idea. I wonder what would happen if one skips UA flights but flies, let's say, on NH tickets. Would NH then be responsible for making a claim according to their CoC? Or can NH ask their joint venture buddy UA to use their muscle?
#245
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
#246
Join Date: Jun 1999
Location: Somewhere
Posts: 1,230
Hi I'm on a ANA ticket with flights operated by UA. If I discard the last UA segment will UA caare since ticket is on ANA stock ? Also I plan to instead book another UA segment to get to my actual destination, am i pushing my luck
#247
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,834
UA may still detect multiple / duplicate impossible bookings if you use your MP account on both tickets.
#248
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,198
Just keep your MP number off the return-home flight for now, or just choose another airline for this segment. ANA is the 'offended party', not UA, so it's not up to United to come after you for an alleged violation.
#249
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,198
UA has no standing as a creditor - it's only option is to sue for breach of contract. It provided services for which the customer paid in full, but declined to fully utilize - that is drastically different than not paying for the services provided. The only issue here is an alleged breach of contract, and with the case history supporting the rights of the consumer in hidden city and other creative ticketing ventures, it doesn't look good for UA to win in court if the OP puts up any sort of fight. The only realistic thing at risk here is their MP account and a future ban, which is something the OP will need to weigh.
#250
Join Date: Jul 2006
Programs: Continetnal Silver
Posts: 234
Has anyone actually confronted UA on this and what was the resolution?
#251
FlyerTalk Evangelist
Join Date: May 2006
Location: DTW, but drive to/from YYZ/ORD
Programs: Chase Ultimate Rewards 2MM, Diner Club points
Posts: 31,895
as a landlord, I would be absolutely delighted if my tenants paid for the whole duration but vacated with a month to go , allowing me to rerent immediately.
#252
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,391
These analogies never work well, because airfare is neither sold nor priced like any other product on the planet.
#253
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,565
UA has no standing as a creditor - it's only option is to sue for breach of contract. It provided services for which the customer paid in full, but declined to fully utilize - that is drastically different than not paying for the services provided. The only issue here is an alleged breach of contract, and with the case history supporting the rights of the consumer in hidden city and other creative ticketing ventures, it doesn't look good for UA to win in court if the OP puts up any sort of fight. The only realistic thing at risk here is their MP account and a future ban, which is something the OP will need to weigh.
UA doesn't have anything to gain by going to court and generating attention around the predatory, anti-competitive pricing behaviors that lead to hidden-city opportunities to begin with. Them ended up in battles with individual fliers would be red meat for the media, just like it was when the RIAA started suing grandmothers for hundreds of thousands of dollars for downloading songs off of Napster.
Attempting to mess with individuals' credit reports, even if they legally could find a way to do that, would be almost as bad. Someone would get wind of it and it would not play well from a PR perspective.
No airline explanation to justify fortress-hub pricing is going to make sense from a PR perspective. It is all about a monopoly exploiting its stranglehold over a city. Frankly, that city's local politicians (who are likely in bed with the airline in question) don't want this in the media either. If there are dots to connect, some local reporter will find them.
Airlines have two sticks to wield - one, blocking travel agents that have a history of booking hidden-city itins and two, locking FF accounts of individuals who do it a lot. Both of those are arcane enough to the average citizen that it's not really a blood-in-the-water kind of story.
#254
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,391
Which is why that's not what they'd explain. Instead, they'd explain that current airline pricing allows them to give discounts on certain non-hub routes, and that without the ability to enforce their ticketing rules, they wouldn't be able to offer those discounts.
#255
Join Date: Jul 2016
Programs: UA1K | *A Gold
Posts: 767
I have seen some people decide to just leave the airport and take other forms of transportation if there’s an IRROP. Would that be seen in a negative light by United and be considered as breaking the COC and potentially breaking any other flights in your PNR?