"This is not a Boarding Pass" - What is required for international online checkin?
#272
Join Date: Aug 2006
Location: Vancouver, BC
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This happened to me, in AMS transferring from UA to SK, got the same message, just walked over to the transfer desk in AMS and BP was issued immediately. I find this also happens sometimes UA to LH in FRA or MUC, again I just go to transfer desk and get the BP. I find it not a big deal, but the ad's by the airline for code sharing about seamless travel is definitely not true.
#274
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#275
Join Date: Nov 1999
Location: PVG
Programs: UA 1K 1MM, Hilton Silver, Marriott Gold
Posts: 316
Departing from the US, I also have never been able to get my SK or LX intra-Europe connecting flight BP issued by UA, whether through united.com or at the airport with an agent. Even if united.com says you have to see an agent at your originating airport, they won't be able to issue you a BP if it is a UA agent. I've tried both at the check-in counter as well as in the United Club.
I've always had to wait until I got to the city where the codeshare partner departs from (AMS, ZRH,...), to get the onward boarding pass at a transfer desk. At that point they reconfirm your checked bags, etc.
Strangely, when checking in from the other direction (e.g. checking in with LX in Europe), I am able to get LX to issue my UA boarding passes all the way through my final destination in the US...
I've always had to wait until I got to the city where the codeshare partner departs from (AMS, ZRH,...), to get the onward boarding pass at a transfer desk. At that point they reconfirm your checked bags, etc.
Strangely, when checking in from the other direction (e.g. checking in with LX in Europe), I am able to get LX to issue my UA boarding passes all the way through my final destination in the US...
#276
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Join Date: Nov 2004
Location: ORD
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This happened to me, in AMS transferring from UA to SK, got the same message, just walked over to the transfer desk in AMS and BP was issued immediately. I find this also happens sometimes UA to LH in FRA or MUC, again I just go to transfer desk and get the BP. I find it not a big deal, but the ad's by the airline for code sharing about seamless travel is definitely not true.
However, on my last UA-LH connect UA was able to issue the LP BP with no problem, and LH actually accepted it as is. In the past they've always wanted to reprint it at the lounge/gate wherever I was connecting.
UA at AMS has always been spotty for OLCI, even for a UA flight, but since I generally stay at Schiphol my last night I just stop by the chicken and print it the night before. Usually works, but seemingly randomly sometimes it won't.
I've had very bad luck with LH checkin on an ITIN booked on 016 stock. Neither OLCI or the machine at the airport works, so I need to go to an agent who then seems to spend more than the usual amount of time typing away.
#277
Join Date: Mar 2005
Location: TUS and any place close to a lav
Programs: UA 1.6MM
Posts: 5,423
Let me add some info. Online checkin got my BP's for all of the UA flights, BOS-SFO-ORD-LHR. It only gives me the "This is not a boarding pass" issue for the SK flight (LHR-CPH). Do you think the "this is not a boarding pass" will be good enough for the transit in LHR? I'll only have that until I can change terminals, re-clear security and get to the transfer desk.
Maybe, I might have to clear UK immigration & customs to go airside for SK check-in? This is all on the same 016 ticket stock.
Nope. Just a regular economy seat. I'd previously called SK to get a seat assignment.
I tried. But, it didn't work. Said that I needed to wait (still 24+ hours before the SK flight).
Odd. The couple of times I've flown NH (booked as a UA codeshare), the kiosk has even given me a BP. It doesn't scan at the NH gate though. NH has to re-print one to get it to scan.
Maybe, I might have to clear UK immigration & customs to go airside for SK check-in? This is all on the same 016 ticket stock.
Nope. Just a regular economy seat. I'd previously called SK to get a seat assignment.
Odd. The couple of times I've flown NH (booked as a UA codeshare), the kiosk has even given me a BP. It doesn't scan at the NH gate though. NH has to re-print one to get it to scan.
#278
Join Date: Oct 2012
Posts: 30
Same thing here ... UA will issue my BP for LH upon upon kiosk, but will give me and my companion random seperate seat assignments, even on an empty LH flight ... I call LH and they won't change it, can't go online to check in on LH's flight because ticket issued by UA, so I can't change the seat assignment ... told that the only way to change the seat is when I arrive in FRA or MUC; ridiculous.
#279
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Of course, going OT here, as it's not UA Int'l checkin
#280
Join Date: Mar 2005
Location: TUS and any place close to a lav
Programs: UA 1.6MM
Posts: 5,423
I am at the airport now for my BOS-SFO-ORD-LHR-CPH flights. UA staff at ORD can't check me in for the SK flight because it is booked as a code share. They say that if it was booked as an SK flight they could check me in and print a BP.
I hope that LHR transit lets me through to the transfer desk with just an itinerary print out.
I hope that LHR transit lets me through to the transfer desk with just an itinerary print out.
#281
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Join Date: Nov 1999
Posts: 24,153
Ran into this a couple of weeks ago even worse it wouldnt allow me to even OLCI w/o getting the BP. I was flying on 1 UA flight no others, was told my PP and info needed to be checked and enetered into the system. I asked if the system changed since Jan, was told no , so I said my PP was swiped twice in Jan when I flew NY-SGN and back only on UA
Got to EWR and the agent only looked at my PP to make sure it was me and no different then looking at anyone elses, the kyosk went thru its thing no different then any other time.
My patience is wearing very thin, now if they can only locate my bag from yesterday YYZ-EWR which AC says they passed off to UA but UA left it or sent it somewhere
Got to EWR and the agent only looked at my PP to make sure it was me and no different then looking at anyone elses, the kyosk went thru its thing no different then any other time.
My patience is wearing very thin, now if they can only locate my bag from yesterday YYZ-EWR which AC says they passed off to UA but UA left it or sent it somewhere
#282
Join Date: Oct 2009
Location: EWR
Programs: UA Plat, KE Morning Calm, Hertz Gold, SPG Plat
Posts: 57
OLCI not working with international segment
I have a EWR-ICN tomorrow and when i just tried to check in, it says check in is not complete and I must check in at the airport to verify my passport.
So I'm still not checked in and my name is not showing up on the upgrade standby so when I called UAL helpdesk, they said there's nothing they can do when i asked them if they can split the flight between domestic and international.
This is not the 1st time i am traveling with this passport and I don't know why they are not letting me check in.
Any input will be greatly appreciated.
So I'm still not checked in and my name is not showing up on the upgrade standby so when I called UAL helpdesk, they said there's nothing they can do when i asked them if they can split the flight between domestic and international.
This is not the 1st time i am traveling with this passport and I don't know why they are not letting me check in.
Any input will be greatly appreciated.
#283
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Happens pretty regularly if you read this thread http://www.flyertalk.com/forum/unite...e-checkin.html
Nothing you can do ... except get to the airport in a timely manner.
Nothing you can do ... except get to the airport in a timely manner.
#284
Join Date: Apr 2009
Location: LAX
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Passport or Visa may Need Verification
Happens pretty regularly if you read this thread http://www.flyertalk.com/forum/unite...e-checkin.html
Nothing you can do ... except get to the airport in a timely manner.
Nothing you can do ... except get to the airport in a timely manner.
#285
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
You don't provide the name of your departure airport, but simply build in the time to physically check in with an agent based on your knowledge of that airport or the recommended check-in time. The counter agent will verify your passport and possibly other documents such as a visa if you are required to have one.
Presuming everything is in order, this should add about an extra 30 seconds to the process. If it isn't in order, you won't be flying so it really doesn't make any difference.
Presuming everything is in order, this should add about an extra 30 seconds to the process. If it isn't in order, you won't be flying so it really doesn't make any difference.