Biggest Whopper you've heard from a UA Pilot, Flight Attendant, Gate or Ticket Agent?
#181
Join Date: Oct 2012
Posts: 18
#182
Suspended
Join Date: Jul 2002
Location: Southern, CA, USA
Programs: UA just 8800 mi short of Silver
Posts: 2,815
"There will be a two hour delay because of some suspicious baggage problem onboard, We apologize for the inconvenience" The plane leaves the gate and 3 or so hours later, a different plane pulls up all ready and loaded to go." The suspicious baggage problem ends up being a broken baggage door that wasnt going to be fixed today(according to the conversation of the flight attendants) and they needed to fly in a different plane
#183
Join Date: Dec 2009
Location: ORD
Programs: Hertz Presidents, UA Plat, IHG Plat, MR Plat, HH Gold
Posts: 423
Funny from the Pilot
I was on undisclosed flight this morning. We parked at the gate but the jetway wasn't working so the pilot said:
"We got you to the gate early this morning, but here at United we're not happy unless you're aggravated, so the jetway doesn't work. Hopefully we'll get it fixed shortly."
Got a roar of laughter from the entire plane.
"We got you to the gate early this morning, but here at United we're not happy unless you're aggravated, so the jetway doesn't work. Hopefully we'll get it fixed shortly."
Got a roar of laughter from the entire plane.
#184
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,679
in modern aviation, it really does take 15 minutes to change (as an example) an engine starter-generator. then it takes another two hours to do the paperwork for it to be legal and get returned to service.
What was the difference between bolting engine&pylon to plane vs pylon only?
Answer - 273 lives.....
#185
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,633
I was on undisclosed flight this morning. We parked at the gate but the jetway wasn't working so the pilot said:
"We got you to the gate early this morning, but here at United we're not happy unless you're aggravated, so the jetway doesn't work. Hopefully we'll get it fixed shortly"
Got a roar of laughter from the entire plane.
"We got you to the gate early this morning, but here at United we're not happy unless you're aggravated, so the jetway doesn't work. Hopefully we'll get it fixed shortly"
Got a roar of laughter from the entire plane.
#186
Join Date: Jan 2008
Location: FL 290 through FL390
Posts: 1,687
I was on undisclosed flight this morning. We parked at the gate but the jetway wasn't working so the pilot said:
"We got you to the gate early this morning, but here at United we're not happy unless you're aggravated, so the jetway doesn't work. Hopefully we'll get it fixed shortly."
Got a roar of laughter from the entire plane.
"We got you to the gate early this morning, but here at United we're not happy unless you're aggravated, so the jetway doesn't work. Hopefully we'll get it fixed shortly."
Got a roar of laughter from the entire plane.
FAB
#187
Join Date: Feb 2007
Programs: United 1K, Delta PM, Hilton Diamond, Starwood Gold, National Exec. Elite
Posts: 1,406
Standing in boarding line for a delayed flight the GA shouts "People, the reason we cannot board yet is the cleaners aren't finished" said as 8 cleaners are walking out of the jetbridge and into the angry mob. Then the GA says "They will be finished shortly and then we can board the flight."
#189
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,389
[Going back a few years] "We know you have a choice of bankrupt airlines, and we're glad you chose ours."
#190
Join Date: May 2001
Location: Alexandria, Va. USA
Programs: AA Executive Platinum, DL Silver, UA Gold, *A Gold, OW Emerald
Posts: 1,492
we are not worth telling the truth to
I believe some of the whoppers are really just little white lies to get rid of pesky customers.
Often I inquire of a gate agent if the flight is overbooked and if they need volunteers. I am often told: "We are not overbooked. We are going out full and not oversold".
Then a few minutes later I hear the same gate agent ask our volunteers to remain in the gate area and not board. "We don't know yet if we will use your seats."
All they had to say to me was that they already had enough volunteers.
On Sunday a gate agent told me my flight was oversold in first class only. I had a coach ticket. A few minutes later a pax inquirred if his upgrade had cleared. She told him, "not yet". If the flight is oversold in first class I can't believe they would be upgrading people.
The problem with telling lies is that it indicates that you do not value the person you are lying to. They think we will not understand the truth.
Often I inquire of a gate agent if the flight is overbooked and if they need volunteers. I am often told: "We are not overbooked. We are going out full and not oversold".
Then a few minutes later I hear the same gate agent ask our volunteers to remain in the gate area and not board. "We don't know yet if we will use your seats."
All they had to say to me was that they already had enough volunteers.
On Sunday a gate agent told me my flight was oversold in first class only. I had a coach ticket. A few minutes later a pax inquirred if his upgrade had cleared. She told him, "not yet". If the flight is oversold in first class I can't believe they would be upgrading people.
The problem with telling lies is that it indicates that you do not value the person you are lying to. They think we will not understand the truth.
#191
Join Date: Jan 2008
Location: FL 290 through FL390
Posts: 1,687
Biggest Whopper you've heard from a UA Pilot, Flight Attendent, Gate-Ticket Agent?
Here's one that I see lots of passengers use. Not stated, it's more attitude: I'm putting my phone/iPad/Kindle/computer away now, and it's still running, but since I've gotten away with it so many times now, I've kind of earned the right to violate the law just by sheer continued undetected non-compliance.
Others aren't so subtle.
FAB
Others aren't so subtle.
FAB
#192
Join Date: Apr 2005
Location: SF Bay Area
Programs: UA GS/2MM, SPG Plat, Marriott Plat, Hyatt Diamond
Posts: 225
This was a few years ago - pre-IPTE 744 in C, probably SFO-NRT. Footrest would not stay up - came up just fine, but as soon as I rested my feet on it, it would slowly descend to the floor. Clearly not the desired behavior, I guess the result of stretched cables or something. It happened pretty often, as I recall.
Called it out to the FA, who asked me to stand up, spent probably two minutes playing with it and examining it, and then looked me straight in the eye and said this was exactly how it was supposed to operate, and everything was fine. When I pointed out in a friendly tone that it wouldn't stay up, she said (a direct quote) "well, it just depends on how high you want it!" and turned to walk away.
Which I guess was technically true. I wanted it higher than it was!
Propped it up with my bag and consoled myself with a xanax and a drink, as I recall.
Called it out to the FA, who asked me to stand up, spent probably two minutes playing with it and examining it, and then looked me straight in the eye and said this was exactly how it was supposed to operate, and everything was fine. When I pointed out in a friendly tone that it wouldn't stay up, she said (a direct quote) "well, it just depends on how high you want it!" and turned to walk away.
Which I guess was technically true. I wanted it higher than it was!
Propped it up with my bag and consoled myself with a xanax and a drink, as I recall.
#193
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,679
But I sometimes wonder when a pilot says one thing and it turns out to be something completely different (we'll have you off the ground in 15 minutes which turns out to be 1-2 hrs).
Things under the pilot's control
- Her/his aircraft and the passengers
Things not under the pilot's control
- Mechanical stuff on the plane
- Other aircraft
- ATC
- Weather at the airport
- Weather en route
- Visits by Air Force One
- Ground traffic
- Mechanical stuff on ground carts/tugs/fuelers/deicers
- Gate agents staffing
- Ground crew staffing
- Jeff
Im sure i've missed stuff...
#194
Join Date: Nov 2006
Location: COS/DEN
Programs: UA 1P (w/ no expectations whatsoever); Marriott Gold; Hilton Silver; Hertz Pres
Posts: 693
Lets see....
Things under the pilot's control
- Her/his aircraft and the passengers
Things not under the pilot's control
- Mechanical stuff on the plane
- Other aircraft
- ATC
- Weather at the airport
- Weather en route
- Visits by Air Force One
- Ground traffic
- Mechanical stuff on ground carts/tugs/fuelers/deicers
- Gate agents staffing
- Ground crew staffing
- Jeff
Im sure i've missed stuff...
Things under the pilot's control
- Her/his aircraft and the passengers
Things not under the pilot's control
- Mechanical stuff on the plane
- Other aircraft
- ATC
- Weather at the airport
- Weather en route
- Visits by Air Force One
- Ground traffic
- Mechanical stuff on ground carts/tugs/fuelers/deicers
- Gate agents staffing
- Ground crew staffing
- Jeff
Im sure i've missed stuff...
#195
Join Date: Aug 2010
Location: STL
Programs: AA, UA Gold, SPG, Marriott Gold
Posts: 120
Your flight has been cancelled (but not really)
My wife, me and 6 month old arrived at the airport and told our connecting flight in Denver was cancelled. No big whoop, the next flight is 2 hours later, and you are on it now.
We get to Denver and our original flight is there at the gate. So I approach and say we want back on that flight. "We can't do that sir, your luggage has already been checked to a later flight."
I figured I had been 'creatively bumped' but the gate agent told me the flight was half full. After discussion with the agent, a customer service rep and then the gate agents boss, they 'magically' found our luggage and got it and us on the original flight.
I think sometimes the gate agents just tell you things to make you go away. Of course this particular one should have realized I have status, so I probably fly a lot, and was going to get this fixed come hell or high water. (I was nice enough to tell them we'd take the later flight if they provided us 'bump' compensation. I said, "either we get full bump compensation or we get back on our original flight, those are your options". )
We get to Denver and our original flight is there at the gate. So I approach and say we want back on that flight. "We can't do that sir, your luggage has already been checked to a later flight."
I figured I had been 'creatively bumped' but the gate agent told me the flight was half full. After discussion with the agent, a customer service rep and then the gate agents boss, they 'magically' found our luggage and got it and us on the original flight.
I think sometimes the gate agents just tell you things to make you go away. Of course this particular one should have realized I have status, so I probably fly a lot, and was going to get this fixed come hell or high water. (I was nice enough to tell them we'd take the later flight if they provided us 'bump' compensation. I said, "either we get full bump compensation or we get back on our original flight, those are your options". )