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Weird shares bug or not? Flight changes

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Old May 7, 2012, 12:58 pm
  #1  
formerly gohima
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Join Date: Jun 2011
Posts: 519
Weird shares bug or not? Flight changes

Im trying to change a flight in early june. The original ticket is booked in to W one way and PN (PS C upsell) the other way. Im changing the W fare and SHARES wants $1000 extra dollars to change it to an L fare?!? I looked on the next page and I noticed that the return had changed from PN to D. So in order to change my outbound, I have to pay the premium to buy up to D?!?
LAXJetter is offline  
Old May 7, 2012, 1:00 pm
  #2  
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It's probably trying to retain your same cabin class.

Just call in and have them build what you want. The change flight thing doesn't always work well.
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Old May 7, 2012, 1:04 pm
  #3  
 
Join Date: Mar 2005
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Originally Posted by gohima
Im trying to change a flight in early june. The original ticket is booked in to W one way and PN (PS C upsell) the other way. Im changing the W fare and SHARES wants $1000 extra dollars to change it to an L fare?!? I looked on the next page and I noticed that the return had changed from PN to D. So in order to change my outbound, I have to pay the premium to buy up to D?!?
When you make a change to a wholly unused ticket the system is going to give you pricing based on whatever fares are available at the time you make your change. Since PN class is unique and not a published fare..the automated system is putting you into the lowest published fare that is available in your class...D.

What you'll need to do is re-book this over the phone..I have no idea how the phone agents will handle your PN fare..maybe they can preserve it, maybe they can't.
SEA1K4EVR is offline  


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