Discussion of the United Clubs at IAH

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Terminal A, North Concourse, across from Gate A9 -- still temporarily closed (no projected reopen date)
Term B South Mezzanine, above the United Express ticket counter
C-North, near Gate C1
C-South, near Gate C33
Term E, between Gates E11 and E12 -- Lower level
The Polaris Lounge on the upper levels is presently closed but may reopen 2021Q4

Discussion of the United Clubs at ORD {Archive}




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Old Jan 30, 18, 3:59 pm
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Discussion of the United Clubs at IAH

Has IAH been upgraded to Polaris lounge yet? Also, have all the 777-200s been upgraded to "real" Polaris? Flying IAH-AMS this summer and want to know before I book.
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Old Jan 30, 18, 4:00 pm
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Old Jan 30, 18, 4:03 pm
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Any ETA? Seems like it's taking forever.
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Old Jan 30, 18, 4:05 pm
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Lounge construction is underway, and there'll be no guarantee on the Polaris seats until at least an entire fleet other than 773ER is complete with the retrofit. As of now, very few flights out of IAH are Polaris (unless something changed recently). The lounge may be ready by the time you are there, but hard product on the plane will take at least through this year and probably half of 2019. The 767-300ERs are getting retrofitted already, so your best chance is on one of them, but as of summer it'll probably only be a 50-60% chance. 772s have not started yet.
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Old Jan 30, 18, 4:09 pm
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Originally Posted by chermorg View Post
Lounge construction is underway, and there'll be no guarantee on the Polaris seats until at least an entire fleet other than 773ER is complete with the retrofit. As of now, very few flights out of IAH are Polaris (unless something changed recently). The lounge may be ready by the time you are there, but hard product on the plane will take at least through this year and probably half of 2019. The 767-300ERs are getting retrofitted already, so your best chance is on one of them, but as of summer it'll probably only be a 50-60% chance. 772s have not started yet.
Thanks. Interesting that they still market these flights as "Polaris" - they're the older lie flats, right? Not the pods? I'm referring to the 772s usually on IAH-AMS.
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Old Jan 30, 18, 4:14 pm
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Originally Posted by correction View Post
Thanks. Interesting that they still market these flights as "Polaris" - they're the older lie flats, right? Not the pods? I'm referring to the 772s usually on IAH-AMS.
Yep, the standard sCO seat, though to be fair it's still pretty comfortable and has a lot more personal space than the sUA IPTE seat (IPTE is the seat in the 2/4/2 772s, which don't normally operate ex-IAH as far as I know).
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Old Jan 30, 18, 4:16 pm
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Originally Posted by sfo789 View Post
Yep, the standard sCO seat, though to be fair it's still pretty comfortable and has a lot more personal space than the sUA IPTE seat (IPTE is the seat in the 2/4/2 772s, which don't normally operate ex-IAH as far as I know).
This coincides with my knowledge - 772s out of IAH are sCO and have the seat similar to the one on the 787s now.

edit with more information - thanks EWR764 below They've apparently actually started modifying one 772 but will not be due until April. So, there's a chance, but it's super slim as if I were UA I'd put the 772s being refurbished on routes that have 2-4-2 772s now and leave the sCO ones alone.

Last edited by chermorg; Jan 30, 18 at 5:56 pm Reason: clarify with more info from below
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Old Jan 30, 18, 4:26 pm
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Old Jan 30, 18, 4:30 pm
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Originally Posted by chermorg View Post
772s have not started yet.
N786UA (STC bird) is in mod at XMN. Due out in April.

It is absurd that it's taken to this point for UA to get the first 772 in the shop, but nothing to do about it now except hope they can accelerate the pace.
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Old Jan 30, 18, 5:08 pm
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What could this thread use is a good summary of the present UA lounge by lounge situation for all of IAH? Since I not a regular traveler thru IAH, I am unable to summarize the present situation. Can anyone else?
Term A
Term B
C1, C33
Term E

From the posting, seems all the renovations are done?? except for the Polaris lounge for the top floors of E?? But not all the pasts are clear so I may be off hence the thought we need a clean summary.
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Old Jan 30, 18, 5:54 pm
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Originally Posted by WineCountryUA View Post
What could this thread use is a good summary of the present UA lounge by lounge situation for all of IAH? Since I not a regular traveler thru IAH, I am unable to summarize the present situation. Can anyone else?
Term A
Term B
C1, C33
Term E

From the posting, seems all the renovations are done?? except for the Polaris lounge for the top floors of E?? But not all the pasts are clear so I may be off hence the thought we need a clean summary.
To my knowledge they didn't do any large scale renovations except for C-North and E. A/B/C-South were never planned to be renovated but merely get the updated furniture and decor at some point to my understanding.

I visited the C-North and E clubs this past week on Tuesday when I was passing through - there's no construction on either except the top floor of E being converted to Polaris - and that floor is completely closed off (the access from the main floor is walled in). I'll try to swing by the B and C-South locations either Friday or Sunday and let you know if there's anything going on there.

For the record, I have a clear memory of C-North before the renovations and I love the new C-North - easily the best club at IAH behind E (although E is uber crowded now that it's only half the size).
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Old Jan 30, 18, 6:08 pm
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Originally Posted by chermorg View Post
To my knowledge they didn't do any large scale renovations except for C-North and E. A/B/C-South were never planned to be renovated but merely get the updated furniture and decor at some point to my understanding.

I visited the C-North and E clubs this past week on Tuesday when I was passing through - there's no construction on either except the top floor of E being converted to Polaris - and that floor is completely closed off (the access from the main floor is walled in). I'll try to swing by the B and C-South locations either Friday or Sunday and let you know if there's anything going on there.

For the record, I have a clear memory of C-North before the renovations and I love the new C-North - easily the best club at IAH behind E (although E is uber crowded now that it's only half the size).
I agree with above. Still mostly hanging in Centurion Lounge.
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Old Jan 31, 18, 6:09 am
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Originally Posted by chermorg View Post
For the record, I have a clear memory of C-North before the renovations and I love the new C-North - easily the best club at IAH behind E (although E is uber crowded now that it's only half the size).
C-North is now physically very nice, but it is also too crowded with the new gates. And it’s only going to get worse once the rest of the C-North gates reopen; I cannot imagine what it’s going to be like. I am also mostly hanging in the Centurion lately.

Side note: No clear memory needed to remember what C-North used to look like... just look at C-South :-).
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Old Feb 1, 18, 8:45 am
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Originally Posted by HeadInTheClouds View Post

C-North is now physically very nice, but it is also too crowded with the new gates. And its only going to get worse once the rest of the C-North gates reopen; I cannot imagine what its going to be like. I am also mostly hanging in the Centurion lately.

Side note: No clear memory needed to remember what C-North used to look like... just look at C-South :-).
To be completely honest, it could very well be the times Ive been there, but C-North is less crowded than E by a long shot - and Es the larger lounge. Personally Id rather try and find a seat in C-North than sit in C-South, but maybe Ill do just that if its crowded when I go through there this weekend.
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Old Feb 1, 18, 9:03 am
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Was in C North last Thursday around 4pm and there wasn't a single seat available in the club. About 10 of us standing waiting for a seat to open. Craziness.
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