April 15th: "The Re-sweep"
Apr 15, 2012, 10:13 am
#286
Join Date: Feb 2007
Location: SFO/STS
Programs: UA Gold-1MM, Hhonors Diamond, Marriott/SPG Gold
Posts: 1,090
I am guessing this is going to be "fixed" in small increments, and not all at once.
Apr 15, 2012, 10:16 am
#287
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Although I've not had any miles deducted, I'm missing 1,000EQMs & 2EQS for some UX flight at the beginning of the month.
Apr 15, 2012, 10:19 am
#288
Join Date: Feb 2012
Posts: 2,933
I'm going with the OP & the EXTREMELY HELPFUL AGENT who said that it was going down TODAY!
Fairly Knowledgeable CS's don't no nuttin'!!!
Apr 15, 2012, 10:21 am
#289
Join Date: Feb 2008
Location: Chicago, IL
Programs: UA 1K MM, DL Diamond, NK Gold, Mariott LT Plat/Titanium, Hyatt Globalist, Hilton Gold
Posts: 925
I decided to call back. The agent I spoke with this time said that the 4/15 resweep did not work and that it would be another month before everything was fixed. What was more troubling with this call was that when I asked for a supervisor she told me that she was not transferring me, her supervisor could do nothing, and then she hung up. Great service.
Apr 15, 2012, 10:26 am
#290
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM
Posts: 23,297
I decided to call back. The agent I spoke with this time said that the 4/15 resweep did not work and that it would be another month before everything was fixed. What was more troubling with this call was that when I asked for a supervisor she told me that she was not transferring me, her supervisor could do nothing, and then she hung up. Great service.
May 15th: "The re-sweep re-sweep"
followed by June 15th: "This time its for real re-sweep"
I think I was swept sometime this week, because it finally looks good, including ON flights I was missing.
Apr 15, 2012, 10:29 am
#291
Join Date: Feb 2007
Location: SFO/STS
Programs: UA Gold-1MM, Hhonors Diamond, Marriott/SPG Gold
Posts: 1,090
And the Fairly Knowlegeable CS agreed with you!!
She had been with MP for +25 years, she is in Rapid City, SD (remember that address??) and she said the system does not respond to anything it used to, when they fix 1 problem, another one breaks. She did say it should not be the customers job to ensure that UA posts flights properly.
Apr 15, 2012, 10:35 am
#292
FlyerTalk Evangelist
Join Date: Mar 2012
Posts: 19,502
This one (April 15) could be called "The Phantom Re-Sweep"
May's can be "The Re-Sweep Strikes Back!"
In June, we would have "Return of the Re-Sweep!"
Apr 15, 2012, 10:37 am
#293
Join Date: Feb 2012
Posts: 2,933
And the Fairly Knowlegeable CS agreed with you!!
She had been with MP for +25 years, she is in Rapid City, SD (remember that address??) and she said the system does not respond to anything it used to, when they fix 1 problem, another one breaks. She did say it should not be the customers job to ensure that UA posts flights properly.
She had been with MP for +25 years, she is in Rapid City, SD (remember that address??) and she said the system does not respond to anything it used to, when they fix 1 problem, another one breaks. She did say it should not be the customers job to ensure that UA posts flights properly.
MP balances weren't broken pre 3/3, however I spent over 4 hours yesterday trying to figure out where 95,000 miles went, until I finally threw the crap in the trash can.
Thanks for the heads-up! LNG4ORD
Apr 15, 2012, 10:43 am
#294
Join Date: Oct 2009
Location: Chicago, IL
Programs: UA 1K MM, HHonors Diamond,PC, Marriott Rewards Gold
Posts: 1,117
Apr 15, 2012, 10:44 am
#295
Join Date: Nov 2009
Location: 6km East of EPAYE
Programs: UA Silver, AA Platinum, AS & DL GM Marriott TE, Hilton Gold
Posts: 9,582
Did it happen? Because I am still on the good side of the error 
Apr 15, 2012, 11:41 am
#296
Suspended
Join Date: Jul 2010
Location: JHW
Programs: United Premier 1K, GE/Nexus, Hertz Pres Circle, Marriott Platinum, Hilton Diamond, Holiday Inn Plat
Posts: 462
No change here missing 2 segments still.
Apr 15, 2012, 12:10 pm
#297
Join Date: Nov 2000
Location: DFW from PDX - UA 1K 2MM,Lifetime HHonnors Diamond, Bonvoy AMB/LT Tit, National Exec Elite, Hertz PC
Posts: 554
Um ... Yeah
Went from 71,000 to 120,000 segments stayed correct at 66.5. So somehow the system gave me 50,000 PQM for no reason.
MM is now correct. Any one else?
MM is now correct. Any one else?
Apr 15, 2012, 12:33 pm
#298
Original Poster
Join Date: Dec 2009
Location: Seattle, WA; Denver, CO
Programs: UA 1K, Alaska MVP Gold 75K, HHonors Gold, Avis Preferred
Posts: 64
Interesting!...
My account hasn't changed, but the "My Account" website now shows separate drop-down menus where I can view my MileagePlus statements, my MileagePlus History, and my OnePass History!
Of course, none of these menus are actually working at the moment, but it looks like they're attempting to insert the capability to actually see your PMCO and PMCUA mileage histories and finally getting rid of the "3/1/12 to 3/4/12" date range issue.
Anybody else seeing this?
Is this...dare I say it...a change we might...like?!
Of course, none of these menus are actually working at the moment, but it looks like they're attempting to insert the capability to actually see your PMCO and PMCUA mileage histories and finally getting rid of the "3/1/12 to 3/4/12" date range issue.
Anybody else seeing this?
Is this...dare I say it...a change we might...like?!
Apr 15, 2012, 12:38 pm
#299
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,127
They have also worked the whole time, excepting when UA.bomb has lost my cookie but doesn't prompt me to log in (this is also when the "72 hours" message someone posted about upthread shows up, so I'm suspecting that message itself is a bug and not indicative of a sweep).
Apr 15, 2012, 12:41 pm
#300
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
So just got off the phone, very apologetic agent said the process didn't work but that my flights would credit tomorrow, she did mention that to get that to happen she changed the date of the flights by one day (dunno why) but that in tonights batch it would post....we'll see.