21/22 March - United.com down?
Mar 21, 2012, 7:10 pm
#16
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,026
It was down for > 1 hour for me a few days ago. Really surprising they can't even keep the webpage running. I guess things are still not going very well.
Mar 21, 2012, 8:32 pm
#17
Join Date: Jun 2009
Location: Calgary
Programs: BA Silver
Posts: 771
Not much is working for me.
United.ca redirects to nothing (Safari)
United.com is OK, but when searching for a fare I get the dreaded:
"Bad Request
Your browser sent a request that this server could not understand.
Reference #7.b6e31d48.1332383361.0"
So.......
What should I try? Searching on United.com using a US Proxy server? Seems a long about way to just get a fare quote.
Trying to check-in a friend earlier on today was a nightmare, and never actually achieved.
United.ca redirects to nothing (Safari)
United.com is OK, but when searching for a fare I get the dreaded:
"Bad Request
Your browser sent a request that this server could not understand.
Reference #7.b6e31d48.1332383361.0"
So.......
What should I try? Searching on United.com using a US Proxy server? Seems a long about way to just get a fare quote.
Trying to check-in a friend earlier on today was a nightmare, and never actually achieved.
Mar 21, 2012, 9:14 pm
#18
Join Date: Jun 2009
Location: Calgary
Programs: BA Silver
Posts: 771
Lost customers/sales
Tried another browser (firefox) and a proxy website that makes me look like I am in the US (none of which I should need to do), and still, I get the silly "can't open page" and "Bad Request" errors.
Oh well.
Between AC and its labour disputes and UA/CO website conflicts, *A in North America looks pretty shabby.
Oh well.
Between AC and its labour disputes and UA/CO website conflicts, *A in North America looks pretty shabby.
Mar 21, 2012, 9:31 pm
#19
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Not much is working for me.
United.ca redirects to nothing (Safari)
United.com is OK, but when searching for a fare I get the dreaded:
"Bad Request
Your browser sent a request that this server could not understand.
Reference #7.b6e31d48.1332383361.0"
So.......
What should I try? Searching on United.com using a US Proxy server? Seems a long about way to just get a fare quote.
Trying to check-in a friend earlier on today was a nightmare, and never actually achieved.
United.ca redirects to nothing (Safari)
United.com is OK, but when searching for a fare I get the dreaded:
"Bad Request
Your browser sent a request that this server could not understand.
Reference #7.b6e31d48.1332383361.0"
So.......
What should I try? Searching on United.com using a US Proxy server? Seems a long about way to just get a fare quote.
Trying to check-in a friend earlier on today was a nightmare, and never actually achieved.
Can't even get onto United.com because it automatically redirects me to United.ca which in turn cascades into several more redirections until I get the final screen message that says it cannot access any UA sites. Tried both Safari and Firefox on my Air and desktop Macs. Have had no problems using the iPod/iPhone/iPad app but it has limited capabilities. Friends with IE on PCs can't access it up here either.
Mar 22, 2012, 2:28 am
#21
Join Date: May 2005
Location: West Yorks, UK
Programs: UA Plat, IHG Spire
Posts: 361
None of the following have been working for me for the past 18 hours:-
united.com
continental.com
unitedairlines.co.uk
Having read through this thread, tried pss.united.com and it worked a dream.
united.com
continental.com
unitedairlines.co.uk
Having read through this thread, tried pss.united.com and it worked a dream.
Mar 22, 2012, 3:31 am
#22
Join Date: Oct 2010
Location: UK
Programs: UA Gold
Posts: 66
I'm getting used to United taking the pss but I never expected them to add the pss
Mar 22, 2012, 3:32 am
#23
Join Date: Mar 2010
Location: USA
Programs: MVP G, UA G, American AAdvantage 1MM
Posts: 43
www.united.com redirecting to www.unitedairlines.co.uk and failing here in the UK.
pss.united.com is working
Im tiring very quickly of this whole merger with some of my RPU's still missing since March 3rd. United'stransatlantic fares are'nt the most competitive either these days which begs the question "how long should I hold on for?".
pss.united.com is working
Im tiring very quickly of this whole merger with some of my RPU's still missing since March 3rd. United'stransatlantic fares are'nt the most competitive either these days which begs the question "how long should I hold on for?".
Mar 22, 2012, 3:50 am
#24
Join Date: Apr 2010
Location: London (Transplant from EWR)
Programs: United 1k, SPG Plat & Ambassador, ClubCarlson Concierge
Posts: 691
Redirected to a down unitedairlines.co.uk/
Recently relocated to London. Since March 3rd united.com has worked fine. Last night it started to redirect to the http://www.unitedairlines.co.uk/ URL after you attempt to log in to your MP account. Everything goes back to working just fine when i connect to my USA VPN.
Last edited by FlyinHawaiian; Mar 22, 2012 at 3:54 am Reason: moved into existing thread
Mar 22, 2012, 4:00 am
#25
Join Date: Feb 2008
Programs: CO gold
Posts: 101
Mar 22, 2012, 4:37 am
#26
Join Date: Nov 2006
Location: 神奈川県
Programs: Route Inn Super Mega Ultra Plataimond, Fee-Paying Customer of JL, NH, LH, OneWorld Boarding Group 5
Posts: 525
pss.united.com worked for me.
Also, mobile.united.com worked from IE.
.bomb is still down though.
Some good news: My LH flights from mid-Feb finally posted.... with 100% bonus miles
. I thought *A partner miles were also subject to the bonus miles reduction for Golds/1P? Perhaps this outage was part of a software update and resulted in my flights finally posting.
Also, mobile.united.com worked from IE.
.bomb is still down though.
Some good news: My LH flights from mid-Feb finally posted.... with 100% bonus miles
. I thought *A partner miles were also subject to the bonus miles reduction for Golds/1P? Perhaps this outage was part of a software update and resulted in my flights finally posting.
Last edited by keihin_242; Mar 22, 2012 at 5:18 am
Mar 22, 2012, 6:54 am
#27
FlyerTalk Evangelist
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K, MM *G for life, BAEC Gold
Posts: 10,222
Still not working from the UK. Only CO, with its small town America mentality, could manage to reduce the world wide web to the 50 states only web.
Mar 22, 2012, 8:09 am
#28
FlyerTalk Evangelist
Join Date: May 2006
Location: SEA or BGR, Lower Earth Orbit
Programs: UA 1K
Posts: 17,217
Website Check in Problems
Is anyone else having problems checking in for flights today? .bomb (it is really deserving of this again) is saying that my GRB-ORD-PWM flight is not eligible for online check in because it is an international flight.
I know Maine boarders Canada more than it does the US, but it doesn't make it an international flight.
I know Maine boarders Canada more than it does the US, but it doesn't make it an international flight.
Mar 22, 2012, 8:41 am
#29
Join Date: May 2005
Location: West Yorks, UK
Programs: UA Plat, IHG Spire
Posts: 361
Also, since integration when I call the Premier Line (00 800 xx to US) the automated reception, after asking for your MP no. then asks for 'your 5 digit zip code'. I live in the UK, I don't have a zip code! Tried my UK post code without joy. It asks 3 times before it gives up and puts you into the queue.
Mar 22, 2012, 10:54 am
#30
Join Date: Feb 2012
Location: Tampa
Programs: UA Global Services and 3MM, Lifetime Hilton Diamond/Marriott Titanium Ambassador, Hertz PC
Posts: 250
UA Website - Accessing Account - Times Out
Today everytime I try to login to my account, the little plane, car, and hotel bed keeps spining, and spinning, and then times out. Perhaps they are doing some IT mess clean up running jobs? Who knows... Anyone else having issues accessing account? Mobile site seems fine...