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UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]

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Old Jul 20, 2013, 6:22 pm
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UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]

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Old Aug 8, 2019, 7:54 pm
  #4546  
 
Join Date: Sep 2009
Location: HSV
Programs: Silver MileagePlus, Diamond Hilton
Posts: 672
Originally Posted by mzrn
Flying SFO-EWR tomorrow. J is wide open... 30+ seats available. J9 JN9 C9 D9 Z9 ZN9 P9 PN9 PZ9 ... You get the idea. I have an H fare from a couple days ago.

Upgrade price at T-25hrs: $1200
Upgrade price at T-24hrs: $1200
Upgrade price at T-23hrs: $1200
Upgrade price at T-18hrs: $1200
Upgrade price at T-11hrs: $1200 (No changes except the pictures / text changed from 'enjoy our premium seat upgrade' to 'enjoy our premium cabin upgrade.')
Upgrade price at T-4hrs: $1200
Upgrade price at gate: $1200 or 15,000 miles + $150
Post-checkin availability pricing is both manage reservations and check-in, and mobile and from a computer.

Buying a OW biz seat now would cost $1600 from ua.com so this sounds like fare difference pricing.

Based on commentary above, I assume I *may* see some sort of decay over the next 24 hrs but it is a far cry from the ~$300 or lower mentioned a few times in this thread. I'll keep an eye on it. The spreadsheet in the wiki above is restricted - cannot open - requires access approval from spreadsheet owner.

From reading here, I should check back around T-12 and T-8 for differences. I'll update when I take a look.
I called Premier Desk, they quoted $1600 or so for a buyup.

Update t-23: 22 seats available. 3 checks on the upgrade list. J9 JN9 C9 D9 Z9 ZN9 P9 PN9 PZ9 IN9 I9
Update t-18: 20 seats available. 3 checks on the upgrade list. J9 JN9 C9 D9 Z9 ZN9 P9 PN9 PZ9 IN8 I8
Update t-11: 18 seats available. 3 checks on the upgrade list. J9 JN9 C9 D9 Z9 ZN9 P9 PN9 PZ7 IN6 I6
Update t-4: 19 seats available. 3 checks on the upgrade list. J9 JN9 C9 D9 Z9 ZN9 P9 PN9 PZ9 IN9 I9
Update t-1: 19 seats available. 3 checks on the upgrade list. J9 JN9 C9 D9 Z9 ZN9 P9 PN9 PZ9 IN9 I9
Update minutes before takeoff: 6 seats available -- All the non-revs cleared upgrade.

It's an AM/breakfast flight and E+ is pretty sparsely filled so I'm not terribly inconvenienced. If I had a team of people tuning the algo on the other side, I guess I would think this guy has already paid us for E+, which we'll refund if he buys up, so is the incremental <$200 worth giving up a J seat.

Hope you all found it useful as a data point!

i see the PZ class. Did you not have 15k miles to burn? Miles and $150 copay I’d take in second a EWR transcontinental.

Separate, I have taken flights before EWR LAX where it was $1,600 + to upgrade at check in on the app/website. The second I use the kiosk, I get $229 offer. My work pays so I pay the difference but just interesting on multiple occasions, and not just this route but others, I get a cheaper offer at the kiosk than the app or online.
COEWR2587 is offline  
Old Aug 8, 2019, 11:17 pm
  #4547  
 
Join Date: Nov 2013
Programs: UA 1K; Hyatt Globalist; Marriott Gold
Posts: 218
Originally Posted by COEWR2587



i see the PZ class. Did you not have 15k miles to burn? Miles and $150 copay I’d take in second a EWR transcontinental.

Separate, I have taken flights before EWR LAX where it was $1,600 + to upgrade at check in on the app/website. The second I use the kiosk, I get $229 offer. My work pays so I pay the difference but just interesting on multiple occasions, and not just this route but others, I get a cheaper offer at the kiosk than the app or online.







I did have 15k miles, but I also had an empty row in E+ so I wasn't terribly motivated to move, but I would have for $229. I value United miles more than 1-2cpm as I tend to use them for last minute bookings. Now that UA is going to dynamic pricing, maybe those deals on last minute saver awards aren't as good, who knows.

I was traveling for a speaking engagement and the org offered to pay for E+. At $229-299 vs. $179 for an E+ seat, I could have easily persuaded them to comp it in the bill rate or just eaten the difference.

Unfortunately, the price was $1200 even at the kiosk, and it was about the same buy-up price on the way back - $1200 across web / app / kiosk / agent. 3 seats were open in J when the doors closed on the full polaris (1-2-1) setup.
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Old Aug 19, 2019, 2:27 pm
  #4548  
 
Join Date: Sep 2010
Location: Arlington, VA
Posts: 397
Just purchased IAD-SFO-IAD economy for later this week,~$1000 on a U fare. Time of purchase upgrade offer -- both flights 737-800, not premium -- $384 on the outbound (roughly the fare difference), $4,022 on the return. Round trip F ticket purchase price is $1775. Think I'll pass.
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Old Aug 19, 2019, 2:43 pm
  #4549  
 
Join Date: Jan 2012
Location: Bergen County NJ
Programs: AA EXP, B6 Mosaic 1, Amtrak Select, Marriott Plat , AMEX Plat (noted for club access reference)
Posts: 781
EWR-CVG I Am *S: $242 OLCI offer. Pass.

List currently shows I'm 3/3 with 2 seats remaining.
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Old Aug 21, 2019, 2:14 pm
  #4550  
 
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,617
Love this one, just got a upgrade offer $3860 SFO-ORD. Yeah, needless to say I passed. Laughable but I guess there are some who would jump on that.
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Old Aug 23, 2019, 8:39 pm
  #4551  
In Memoriam, FlyerTalk Evangelist
 
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
One seat opened up last minute on my usual IAD-RDU yesterday, United wanted $90 for it which I can't imagine how any one could justify so I passed.

Meanwhile, when I fly RDU-NYC I tend to book DL as their paid F fare if bought in advance is $39 more than Y.

Last edited by CMK10; Aug 27, 2019 at 4:02 pm Reason: typo
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Old Aug 23, 2019, 9:53 pm
  #4552  
 
Join Date: Jan 2019
Location: middle of nowhere, formerly TYO/EWR
Programs: UA 1K
Posts: 213
Originally Posted by nomad420
Love this one, just got a upgrade offer $3860 SFO-ORD. Yeah, needless to say I passed. Laughable but I guess there are some who would jump on that.
On a recent flight I purchased...
SFO to ORD, one way; $4499

I didn't jump on it :P

Last edited by A Little Cow; Aug 23, 2019 at 9:56 pm Reason: added quote
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Old Aug 24, 2019, 5:10 pm
  #4553  
 
Join Date: Sep 2002
Location: PVD/BOS, PIT
Programs: UA 1K/1MM ★G, DL Silver, Amtrak ES, Hilton Diamond,Nexus
Posts: 247
Originally Posted by A Little Cow
On a recent flight I purchased...
SFO to ORD, one way; $4499

I didn't jump on it :P
I fly this route frequently. It is always like this. It is hard to imagine anyone would pay that for this flight.
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Old Aug 27, 2019, 9:01 pm
  #4554  
 
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,952
Sfo-sin $989

For 16+ hrs SFO-SIN flight, the offer for buyup to Polaris for $989 is not bad. The original booking class is K. But I have not pulled the trigger yet. There are still 10 seats available.
Kmxu is offline  
Old Aug 28, 2019, 9:47 am
  #4555  
 
Join Date: Feb 2017
Posts: 258
DUB - EWR

K fare on a Thursday morning flight

$229 to PP
$829 to Business.

10+ tickets available in both classes, I suspect there will be some happy non-revs.

Edit: business is now $519 at T-9 hours

Last edited by Dpetryszyn; Aug 28, 2019 at 5:07 pm
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Old Aug 28, 2019, 10:39 am
  #4556  
Suspended
 
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
How do you check for upsell offers if you have a MUA requested on a flight and you're on the waitlist?

UA app shows me second on the Waitlist and 47 of 48 seats are booked so looks like I won't get the MUA.
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Old Aug 28, 2019, 6:58 pm
  #4557  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,821
Originally Posted by wco81
How do you check for upsell offers if you have a MUA requested on a flight and you're on the waitlist? ....
You will need to talk to an agent -- phone or airport.
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Old Aug 29, 2019, 1:26 pm
  #4558  
Suspended
 
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
I missed the upgrade by one, at least the UA app. listed me at the top of the wait list when the last Polaris seat was taken.

Flight was packed. When I tried checking back in again, it said it was looking for volunteers to take another flight and offered choices for how much I'd take to give up my seat on that flight.

I believe the highest amount among the preset choices was $700 and then there was a custom choice where you could enter the amount.
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Old Aug 29, 2019, 2:03 pm
  #4559  
 
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,617
Originally Posted by Kmxu
For 16+ hrs SFO-SIN flight, the offer for buyup to Polaris for $989 is not bad. The original booking class is K. But I have not pulled the trigger yet. There are still 10 seats available.
That actually isn't bad considering the pricing for SFO-ORD noted above. When I was heavy on that route I must admit I would have jumped on that in a heart beat.
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Old Aug 30, 2019, 5:55 am
  #4560  
 
Join Date: Apr 2011
Location: CHI
Programs: UA 1K, MR Titanium, IHG Gold, National Exec
Posts: 3,841
ORD-SFO 8/30: $224 from L. #10 on the list, 1 seat left, of course I took it.
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