Do you get refunds when you BuyUp?
I have two scenarios:
Flew on EWR-ORD-HKG on a Business class reward ticket, but the EWR-ORD segment could only be waitlisted into F and confirmed into Y. While there were 6 F seats available at the check-in window, I was offered (and took) the $89 upgrade offer for EWR-ORD. Glad I did because no one cleared the list (guess everyone else bought up.) Booked EWR-DEN-FAT in economy, used a regional upgrade. Even though F was completely open 3 weeks prior to departure, EWR-DEN cleared about a week before departure and DEN-FAT didn't; was offered $69 check-in upgrade offer on DEN-FAT that I declined...and not only did I not get the DEN-FAT upgrade, I wasn't even on the waitlist. On these multi-segment trips, I suppose it's risky using premium rewards. Does anyone have any experience getting refunded buy-ups, miles, or upgrades.... or should you assume you'll need to pay the check-in upgrade offer if you really want to fly into the cabin you've tried to book into with other instruments (elite upgrades, Y/B/M-instant upgrades, reward upgrades, regional/systemwide upgrades, etc.)? |
Originally Posted by Weatherboy
(Post 18190832)
I have two scenarios:
Flew on EWR-ORD-HKG on a Business class reward ticket, but the EWR-ORD segment could only be waitlisted into F and confirmed into Y. While there were 6 F seats available at the check-in window, I was offered (and took) the $89 upgrade offer for EWR-ORD. Glad I did because no one cleared the list (guess everyone else bought up.) Booked EWR-DEN-FAT in economy, used a regional upgrade. Even though F was completely open 3 weeks prior to departure, EWR-DEN cleared about a week before departure and DEN-FAT didn't; was offered $69 check-in upgrade offer on DEN-FAT that I declined...and not only did I not get the DEN-FAT upgrade, I wasn't even on the waitlist. On these multi-segment trips, I suppose it's risky using premium rewards. Does anyone have any experience getting refunded buy-ups, miles, or upgrades.... or should you assume you'll need to pay the check-in upgrade offer if you really want to fly into the cabin you've tried to book into with other instruments (elite upgrades, Y/B/M-instant upgrades, reward upgrades, regional/systemwide upgrades, etc.)? For the second one, did you inquire why you were not on the UG list? If I were you I'd make sure that my name shows up there with the rest of the elites. |
Originally Posted by todorovic
(Post 18191021)
Your first scenario really bothers me. You should have had the priority over any upgrader (including by-ups) when it came to claiming one of the remaining F seats since you have already paid for the first class (in miles). I think in the old UA world you would have been on a higher priority waitlist in this case.
For the second one, did you inquire why you were not on the UG list? If I were you I'd make sure that my name shows up there with the rest of the elites. |
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