Upgrade history on new United site

Old Mar 10, 12, 4:13 pm
  #1  
Original Poster
 
Join Date: Nov 2010
Programs: Delta Diamond, SPG Plat, Hilton Gold, Marriott Plat
Posts: 35
Upgrade history on new United site

Not sure whether this topic has been covered -- coundn't find one:

How can you find the upgrade history on the new United site? On the old site, you can review the history: when the upgrade was deposited, when you applied the upgrade for yourself or your friends, on which flights (including passenger name and date of flight). However, I can't find these on the new United site. Called technical service, no help.
jimmyz is offline  
Old Mar 10, 12, 4:37 pm
  #2  
 
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.1MM LT-GS; AA1MM; Amtrak S+; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 3,805
Negatron. It's not there.
wxguy is offline  
Old Mar 10, 12, 5:21 pm
  #3  
 
Join Date: Jul 2003
Location: BOS, PVG
Programs: UA 1K MM, Marriott Platinum
Posts: 8,512
Originally Posted by jimmyz View Post
Not sure whether this topic has been covered -- coundn't find one:

How can you find the upgrade history on the new United site? On the old site, you can review the history: when the upgrade was deposited, when you applied the upgrade for yourself or your friends, on which flights (including passenger name and date of flight). However, I can't find these on the new United site. Called technical service, no help.
This has been discussed many times.

None. Not there. Black hole. Dark.
kb1992 is offline  
Old Mar 10, 12, 5:37 pm
  #4  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO, CDG, PBI
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,361
Originally Posted by kb1992 View Post
This has been discussed many times.

None. Not there. Black hole. Dark.
Yup and good luck if you ever have to prove it (which is why I printed out my PMUA upgrade summer for all of 2012 showing earned, redeemed, sponsored and reserved)
goalie is offline  
Old Mar 10, 12, 5:51 pm
  #5  
 
Join Date: Nov 2005
Location: SFO and OAK
Programs: FAF, Hyatt <>, SPG PLT
Posts: 2,240
Pretty annoying. On the plus side I didn't have to do anything to have my missing 2 RPUs reappear. These were part of the double-pulling that happened on the switchover day. They pulled 2 when I put the UG in before the switch then pulled 2 more on the switch. Their return seemed to coincide with the flight mileage posting. So for me at least I'm currently back to pre-switch MP account levels for mileage and UGs.
Beerman92 is offline  
Old Aug 20, 12, 8:14 pm
  #6  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Oakland, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Expl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,463
Just checking to see if somehow there's now a way to determine one's upgrade history. This was the only thread I could find in searching, but thought I'd ask just in case.
Thunderroad is offline  
Old Aug 20, 12, 8:19 pm
  #7  
A FlyerTalk Posting Legend
 
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 53,062
Originally Posted by Thunderroad View Post
Just checking to see if somehow there's now a way to determine one's upgrade history. This was the only thread I could find in searching, but thought I'd ask just in case.
The current preview site changes list some items connected to upgrades, but as far as I can tell, they do nothing (my CPU-eligible upgrade shows nothing new, and my waitlisted instrument-supported upgrades still say "waitlisted"). In fact, unless I'm missing something, the overall upgrade summary is worse than it was before--I can't find anywhere to pull up my current upgrade history at all, and merely can see, on a given statement, the dates I applied for a GPU/RPU/mileage upgrade (not even to which itin I applied them).
exerda is online now  
Old Aug 21, 12, 9:12 am
  #8  
 
Join Date: Nov 2006
Location: SFO South Bay
Programs: UA 2MM, B6 Mosaic
Posts: 2,943
It is there, but we just cannot see it

I had some issues with GPUs being applied to flights in the past where I did not clear. I called GS and they were able to see, even 3 months back, which GPUs where pulled for which flights, and redeposit them.

So my guess is that the info is there, but just not linked to the UA web site.
blueman2 is offline  
Old Aug 21, 12, 9:53 am
  #9  
 
Join Date: Aug 2008
Location: Chicago
Programs: United 1K
Posts: 467
Originally Posted by exerda View Post
The current preview site changes list some items connected to upgrades, but as far as I can tell, they do nothing (my CPU-eligible upgrade shows nothing new, and my waitlisted instrument-supported upgrades still say "waitlisted"). In fact, unless I'm missing something, the overall upgrade summary is worse than it was before--I can't find anywhere to pull up my current upgrade history at all, and merely can see, on a given statement, the dates I applied for a GPU/RPU/mileage upgrade (not even to which itin I applied them).
I'm glad I wasn't the only one who couldn't find the "upgrades" listed in the e-mail. Actually, I can't find anything new or special other than the big "PREVIEW" in the corner!
uber1K_Flyer is offline  
Old Aug 21, 12, 10:48 am
  #10  
A FlyerTalk Posting Legend
 
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 53,062
Originally Posted by uber1K_Flyer View Post
I'm glad I wasn't the only one who couldn't find the "upgrades" listed in the e-mail. Actually, I can't find anything new or special other than the big "PREVIEW" in the corner!
Apparently the e-mail went out before UA actually deployed the changes to the preview site.

The upgrade changes they made are pretty visible now that they're actually there! However, there still doesn't seem to be anything on a real upgrade history--nothing to show me that the RPU I see deducted on a statement was actually used on a particular segment, etc.
exerda is online now  

Thread Tools
Search this Thread