No more apology emails?
#16
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,272
I never got an apology email thru my 15 years of flying UA, but whenever I write for any mechanical problems, I got my vouchers every single time.