Continental reservation carryover screw up

Old Mar 10, 12, 2:48 pm
  #1  
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Continental reservation carryover screw up

I have a reservation for May that was booked through Continental and transferred over to United. The last leg is DCA-ORD and then ORD-HNL (same flight #). I was ticketed in first class (award ticket) but the United reservation systems says coach. When I look at seat assignments I am in first class even though the seat assignment system shows me in coach. Calls to United's reservations people assure me I am in first class but their web site sure doesn't show it.

What to do?
braintreeboy is offline  
Old Mar 10, 12, 2:50 pm
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Probably just a bug with the website. You might check the thread of known issues and see see if this is one of them.
N515CR is offline  
Old Mar 11, 12, 3:29 pm
  #3  
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Originally Posted by N515CR View Post
Probably just a bug with the website. You might check the thread of known issues and see see if this is one of them.
Thanks. Today I am going to bite the bullet again and go on hold with reservations.
braintreeboy is offline  
Old Mar 11, 12, 3:38 pm
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I have the same problem with a fra-SFO-lax flight. The agent said the problem is because of the same flight number on 2 different legs. They said IT is working on it and check back.
coplatflyer is offline  
Old Mar 11, 12, 7:49 pm
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I have the same issue on the return with 2 legs and same flight number, I don't mind waiting but unfortunately you can loose your seats and end up with something you don't wait. you also can no longer select FC seat.
EddieG is offline  
Old Mar 29, 12, 2:37 pm
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Fix Confirmed.
EddieG is offline  

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