Anybody have EQMs post from purchases on the Chase MP Signature Visa this year?
Apr 6, 2012, 2:30 pm
#32
Join Date: Oct 2011
Location: Mry
Programs: UA silver (soft landing from 1K), AA plat, HHonors gold, Ambassador club, DC
Posts: 92
Had mine post last night, and it's listed out separately as PQM Chase Bonus in my activity... but the number doesn't seem right.
I spent $2492.40 on tickets on my statement ending 2/6, and $139.10 on the statement ending 3/6. The PQM bonus posted was 2378. I assume only February's has posted, as the posting date in my activity shows 2/29. Not a huge discrepancy, but I'll keep it in mind if I'm a few hundred short this year (and if I haven't cleared the 5000 PQM maximum from the card.)
I spent $2492.40 on tickets on my statement ending 2/6, and $139.10 on the statement ending 3/6. The PQM bonus posted was 2378. I assume only February's has posted, as the posting date in my activity shows 2/29. Not a huge discrepancy, but I'll keep it in mind if I'm a few hundred short this year (and if I haven't cleared the 5000 PQM maximum from the card.)
1356 PQM's posted 2/29 and show up under my activity. It doesnt match my spending, though, which is well over 3000 with United for jan/feb.
Apr 6, 2012, 4:02 pm
#33
Join Date: Nov 2002
Location: SQL
Programs: SPG Platinum; Hyatt Platinum; UA 1K
Posts: 3,170
My own data point:
Made a thousand dollar purchase late in Jan, as well as a 3750 purchase in early Feb (appeared on the same statement). The EQM's for the January purchase posted (but not the february ones) at the end of Feb.
So in late March, I sent a note to chase via the website asking about them. I was told to wait 3-5 business days for a response.
After 5 business days, I followed up and was told to wait 3 more business days for a response.
After 3 more business days, I followed up and was told to wait an additional 3-5 business days.
Finally after five more business days, I get a message that chase called UA about the EQM and they should post in 2-3 business days.
After 3 business days I wrote back asking about them. I am being told to wait seven more business days for them to post.
Sigh.
Made a thousand dollar purchase late in Jan, as well as a 3750 purchase in early Feb (appeared on the same statement). The EQM's for the January purchase posted (but not the february ones) at the end of Feb.
So in late March, I sent a note to chase via the website asking about them. I was told to wait 3-5 business days for a response.
After 5 business days, I followed up and was told to wait 3 more business days for a response.
After 3 more business days, I followed up and was told to wait an additional 3-5 business days.
Finally after five more business days, I get a message that chase called UA about the EQM and they should post in 2-3 business days.
After 3 business days I wrote back asking about them. I am being told to wait seven more business days for them to post.
Sigh.
Apr 7, 2012, 1:34 pm
#34
Join Date: May 2007
Location: IAD
Posts: 302
I'm missing credit for a thousand dollar purchase on January 9 as well as two similar purchases made in March. I can understand the March purchases taking a while to show up but the January one seems to be 'lost.'
I called Chase and they send they'd put in an inquiry and that I would get a response via snail mail within 7-10 business days.
I called Chase and they send they'd put in an inquiry and that I would get a response via snail mail within 7-10 business days.
Apr 8, 2012, 8:45 am
#37
Join Date: Dec 2004
Location: ORD
Programs: UA Gold, AA MM/Gold, Hilton Gold, Sheraton Gold
Posts: 369
Nothing posted yet. I should have 5k for UA.com purchases and 5k for >$35k purchases (both over 60 days old). I asked a Chase agent and he verified all that for me but said it's up to UA to post. I also have some ANZ stuff that hasn't posted yet but I'm waiting for the dust to settle before I get too aggressive with this stuff. Meaning don't want to encounter frustrations on phone other posters have noted on FT.
Hard to follow this stuff on the new website. On PmUA.com it was much easier to follow the comings and goings. I'd take the ".bomb" back in a New Jersey minute.
Hard to follow this stuff on the new website. On PmUA.com it was much easier to follow the comings and goings. I'd take the ".bomb" back in a New Jersey minute.
Apr 8, 2012, 10:31 am
#39
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
There is definitely a line item if you know where to find it. You have to click on the tiny "View All Activity" in the upper right corner corner of the "Most Recent Account Activity" Screen.
Apr 8, 2012, 10:35 am
#40
Join Date: Nov 2002
Location: SQL
Programs: SPG Platinum; Hyatt Platinum; UA 1K
Posts: 3,170
Apr 8, 2012, 10:43 am
#41
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
My own data point:
Made a thousand dollar purchase late in Jan, as well as a 3750 purchase in early Feb (appeared on the same statement). The EQM's for the January purchase posted (but not the february ones) at the end of Feb.
So in late March, I sent a note to chase via the website asking about them. I was told to wait 3-5 business days for a response.
After 5 business days, I followed up and was told to wait 3 more business days for a response.
After 3 more business days, I followed up and was told to wait an additional 3-5 business days.
Finally after five more business days, I get a message that chase called UA about the EQM and they should post in 2-3 business days.
After 3 business days I wrote back asking about them. I am being told to wait seven more business days for them to post.
Sigh.
Made a thousand dollar purchase late in Jan, as well as a 3750 purchase in early Feb (appeared on the same statement). The EQM's for the January purchase posted (but not the february ones) at the end of Feb.
So in late March, I sent a note to chase via the website asking about them. I was told to wait 3-5 business days for a response.
After 5 business days, I followed up and was told to wait 3 more business days for a response.
After 3 more business days, I followed up and was told to wait an additional 3-5 business days.
Finally after five more business days, I get a message that chase called UA about the EQM and they should post in 2-3 business days.
After 3 business days I wrote back asking about them. I am being told to wait seven more business days for them to post.
Sigh.
On 3/31/2012, I sent them the following message:
United Mileage Plus Premier Qualifying Miles [PQMs] are
missing for the following statement ending periods:
1/17/2012 United.com purchases 56 PQMs
3/17/2012 United.com purchases 245 PQMs
Total 301 PQMs
Note: All United Mileage Plus award miles [redeemable
miles] posted correctly and on time. Only the PQMs are
missing.
On 3/31/2012, they responded with this message:
Thank you for contacting Chase.
I have forwarded your message to the appropriate
department for review and you should receive a response
within 3-5 business days.
On 4/6/2012, they responded with a BLANK message (no words), literally the following message quoting the original message from me!
Date: 04-06-2012 11:23:31
From: Credit Card Support
Subject: Re: Rewards Inquiry
Message:
Original Message Follows:
------------------------
XXXX
On 4/6/2012, I responded with this message:
The message you sent me was BLANK. Please reply to my original message - I have been waiting a full week for an answer.
On 4/6/2012, they responded with this message:
Re: Re: Rewards Inquiry
We have received your inquiry sent 04/06/2012.
We will respond to your message within four hours. Please
be aware that for security purposes, you will need to log
on to see the response through the Secure Message Center.
There have been no further responses. I am beginning to think they have hired laid off workers from UA Customer Service to handle UA credit card complaints!
Apr 8, 2012, 11:34 pm
#42
Join Date: Apr 2003
Location: Santa Clara County, CA, USA
Programs: UA Premier Plat, Marco Polo Club Green , HH Blue, Marriott Plat
Posts: 169
My Chase MP Signature Visa EQMs posted
My Chase MP Signature Visa EQMs for Feb. and March appeared on my Mileage plus summary sometime during the last 4 days.
I did not have to call United or Chase to resolve the issue.
EthernetWeasel
I did not have to call United or Chase to resolve the issue.
EthernetWeasel
Apr 17, 2012, 1:46 pm
#45
Join Date: Oct 2006
Programs: UA 1K
Posts: 212
Chase MP Select PQMs posting?
Just a question for the others out the who have not gotten onto the Explorer bandwagon and still have the older (better!) Chase Mileage Plus Select Visa... I have noted that no PQMs have posted post for me post 3/3, dispite two billing cycles and several united.com purchases. Has anyone had bonus PQMs post for Chase purchases on ua.com? Barring that, has anyone had any experience trying to resolve this issue with United (or Chase??)?
Just as a reminder, the T/Cs of the card post 3/3 have been modified to state:
[SIZE="2"]You'll earn miles every time you use your card. Triple Miles on United ticket purchases and double miles on eligible gas, groceries and dining purchases. You'll also get double miles on travel with Star Alliance partners.
An Anniversary Bonus of 5,000 miles is yours every year in appreciation of your membership. And you can earn up to 5,000 PQMs every year on all purchases made at united.com.[/SIZE]
Just as a reminder, the T/Cs of the card post 3/3 have been modified to state:
[SIZE="2"]You'll earn miles every time you use your card. Triple Miles on United ticket purchases and double miles on eligible gas, groceries and dining purchases. You'll also get double miles on travel with Star Alliance partners.
An Anniversary Bonus of 5,000 miles is yours every year in appreciation of your membership. And you can earn up to 5,000 PQMs every year on all purchases made at united.com.[/SIZE]