Wow, they're sure selling a lot of upgrades
#1711
Join Date: Apr 2000
Location: Hudson, OH
Programs: UA-MM; Hilton Lifetime Diamond, Marriott Gold
Posts: 1,350
mwix, I would have accepted the upgrade offer, then have spouse sit in upgraded seat, while I'm (i.e., you are) in the back with the two kids.
#1712
Join Date: Jul 2009
Programs: UA 1K, 1MM
Posts: 138
Mitch-
1. No, wife and I had no offer whatsoever - I assume this was due to the fact that were were in the UDU queue from days earlier.
2. Child offer was on-line during check-in.
3. I agree.
4. I don't understand this either, hence my question. I have been told before that we need to split PNR into two sets of two people for upgrade purposes, but never had four different locators.
1. No, wife and I had no offer whatsoever - I assume this was due to the fact that were were in the UDU queue from days earlier.
2. Child offer was on-line during check-in.
3. I agree.
4. I don't understand this either, hence my question. I have been told before that we need to split PNR into two sets of two people for upgrade purposes, but never had four different locators.
#1713
Join Date: Jun 2005
Posts: 4,645
Mitch-
1. No, wife and I had no offer whatsoever - I assume this was due to the fact that were were in the UDU queue from days earlier.
2. Child offer was on-line during check-in.
3. I agree.
4. I don't understand this either, hence my question. I have been told before that we need to split PNR into two sets of two people for upgrade purposes, but never had four different locators.
1. No, wife and I had no offer whatsoever - I assume this was due to the fact that were were in the UDU queue from days earlier.
2. Child offer was on-line during check-in.
3. I agree.
4. I don't understand this either, hence my question. I have been told before that we need to split PNR into two sets of two people for upgrade purposes, but never had four different locators.
As others have noted, it would be good if you could send a message to UA Insider with your PNRs and ask her to look into it.
She insists this kind of thing isn't happening. It's not clear to me whether she's truly ignorant of what's going on or whether she's lying but in case it's the former, maybe this can help to get some facts established.
I just started a new thread on this PNR topic:
http://www.flyertalk.com/forum/unite...osed-work.html
And got a helpful reply. You might enjoy reading it for future travel.
#1714
Join Date: Nov 2005
Location: SFO and OAK
Programs: FAF, Hyatt <>, SPG PLT
Posts: 2,240
United doesn't have a dossier on the four year old yet. Give the airline another year or two of data on the child's travel habits and tendencies and I'm confident the upgrade offers will be further optimized.
#1715
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,166
Except...I really didn't like this. It actually infuriated me. As a result, I am booking three international business trips on other *A carriers with better product instead. Two business trips to Asia and one to Europe. That's around $20,000 of revenue right there. Deducting that incremental $106 makes a tidy sum of -$19,894 -- every year. Put that in your gross margin!
LX/SQ (FRA) to Europe and SQ/OZ/TG to and around Asia make nice options.
#1716
Join Date: Dec 2002
Location: SFO
Posts: 3,938
#1718
Join Date: Nov 2007
Location: Washington DC
Programs: Former 1k, Lifetime UA Gold, Starwood Gold; Avis Preferred; Hertz Gold
Posts: 1,731
More room to "take your shoes off and let your feet breath"
Srsly, I've never taken it so I can only go by what I'm told but it makes sense. The EK/LH/BA/LY flights from the Gulf to Europe can be a surprise. A perfectly nice flight one day and a refugee camp the next.
I wonder if he got his upgrade? I looked and the flight went out 4 hrs late but they had already "scrubbed" the wait list so it looks like everyone cleared (which I'm sure is not the case)
Srsly, I've never taken it so I can only go by what I'm told but it makes sense. The EK/LH/BA/LY flights from the Gulf to Europe can be a surprise. A perfectly nice flight one day and a refugee camp the next.
I wonder if he got his upgrade? I looked and the flight went out 4 hrs late but they had already "scrubbed" the wait list so it looks like everyone cleared (which I'm sure is not the case)
#1719
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1k, 1mm, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,355
Buy up from Y-F international
I have a ord-nrt-bkk flight round trip waitlisted with a swu.
I'm getting a buyup to F for 4800 skipping right past C. This is only for one leg however. NRT-ORD. HELL NO.
I'm getting a buyup to F for 4800 skipping right past C. This is only for one leg however. NRT-ORD. HELL NO.
#1720
Join Date: Sep 2009
Location: 1A
Programs: UA GS, NH Diamond, Hyatt Lifetime Globalist (formerly Courtesy Card sadly), Amanjunkie, CLEAR
Posts: 3,713
#1721
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,106
There was a bug last year IIRC where one could do so but for a much lower price (typically $999 o/w). I believe one had to waitlist for C with a SWU (and it had to waitlist, not clear), then the buy-up to F would be offered (and the SWU returned to boot).
#1722
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
I had that happen last year twice but was not wait listed. Already in C using a SWU. I called res to see what was up as I didn't want to pay the $1000 and end having it taken away from me and still end up STILL in C waiting on a refund. She told me to GRAB IT as it was a "glitch" but they were told NOT to downgrade anyone because of it. Ended up DBL upgraded twice Y-C-F for a SWU and $1000
#1723
Join Date: Feb 2010
Posts: 3
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.3.6; en-us; SAMSUNG-SGH-I777 Build/GINGERBREAD) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)
Have noticed the same thing myself post merger. It's now the rare event that I clear at 100 hours as a 1K. More often I now slip into the standby list on the day of the flight. I truly believe that UA are trying increase their revenue here at the expense of their most loyal customers.
Have noticed the same thing myself post merger. It's now the rare event that I clear at 100 hours as a 1K. More often I now slip into the standby list on the day of the flight. I truly believe that UA are trying increase their revenue here at the expense of their most loyal customers.
#1724
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
#1725
Join Date: Jan 2008
Location: SF Bay Area
Programs: UA 1K MM, Marriott Life Plat, various others of little note
Posts: 2,763
I had that happen last year twice but was not wait listed. Already in C using a SWU. I called res to see what was up as I didn't want to pay the $1000 and end having it taken away from me and still end up STILL in C waiting on a refund. She told me to GRAB IT as it was a "glitch" but they were told NOT to downgrade anyone because of it. Ended up DBL upgraded twice Y-C-F for a SWU and $1000