LilAbner

"A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued."
ALL 13 reservations say this--- on hold for 20 mins and need to get the first one re-synced as no upgrades will be processed for my Weds flights until this gets done, and if it's the same as in the past when I receive this message - NO BOARDING PASSES WITHOUT A TRIP TO THE AIRPORT WITHIN 24 HRS OF DEPARTURE.
Every itinerary has new confirm #'s!
THIS GUYS RAMBLING AND BLASTS OF MUSIC ARE ABOUT TO MAKE ME PUKE!

sim510

I am curious to know how you managed to confirm a schedule change without calling in? I had to call in this morning, and was on hold for about 20 minutes, then got put on hold again while the agent was trying to figure out what the schedule change was... It was a flight NUMBER change, by one digit. I had 'lost' a couple of my preferred and already selected seats on this PNR, and was not able to re-select (not my preferred seats) new assignments. I would have confirmed without calling had I known how to do this.

LilAbner

Finally got though (25 mins)--- After asking me 4 times if it ME that was flying --- put me on hold, as she doesn't know how to comply with the re-issue notification! Somehow I don't think I'm going to get my upgrades on Weds.

johnnyappleseed

Having a "low digit" MP # was always a sort of badge-of-honor. Were these new numbers pre-assigned, or are they first-come-first-serve as people log into the new site?

FliesCasually

I'm flying BKK->DEN next week. Yesterday I had a confirmed miles plus copay business upgrade and an assigned seat. Today I don't. It looks like I'm in economy minus.

55 minute expected wait time on the 1p United number for my call from BKK... Skype will make some money from this....

Correction -- no charge for 800 numbers by skype.

emanon256

I logged in and looked at my account. On some of my reservations its shows a 737, and when I try to upgrade, it shows says its a 757, but still shows the 737 seat map. Also, when I look up some reservations I already upgraded with a CR1. It says:
These are for flights leaving at 6pm for 4:55 min. I really hope there is a meal on that flight. On another F flight, it says Meals Available for Purchase. I hope these are all glitches and will soon be ironed out. Is ON the new NF?

I just upgraded Mrs. Emanon on a trans-con using a RPU. I tried to pre-merger and was unable to as she was ticket by CO.

The upgrade went through, now her Itinerary says:

A change has been made to your reservation, please contact UNITED RESERVATIONS, to have your reservation re-ticketed.

I called 1KVoice, and it now goes to a general premier line. It did recognize me by my phone number, so I am am glad that is still the same. Sadly, it then said all representatives are currently helping other customers and the expect hold time is "Over 60 minutes."

I hung up. I hope this is all merger related calls gumming up the lines. But I hope these extended hold times are not something that are going to happen in the future for 1Ks. Ill call back in a few days and hopefully have it re-ticketed then.

PS: I just changed my login to my 002 MP number

LilAbner

Put on hold again and after about 5 mins another (more experienced rez 1k agent) took over. She knew immediately what to do and re-synced all 4 March itins for me in about 10 mins. I let the remaining 9 (April on ) go until a later time, as they are obviously very busy.

FYI--- She was extremely nice and said that so far only one passenger has been irate to her and everyone else was very understanding. Based in Dearborn.

BTW, I'm not to concerned where my miles are temporarily parked.

Starman

My already upgraded F seats show correctly as F (welll, ON) after the transition, with "food available for purchase" on 5 hour Hawaii flights. That had better be a fantastic F meal if I have to pay for it in F!

Is there some way to supress the "update your profile" message each time you login? I fiddled with the profile, but there seems to be no master "update" button. Or are we just supposed to ignore it?

LilAbner

I called the 1K # & reissued 4 tickets in about 30 mins.
Giv-er a try!!!

kwildnj

597.00 sounds like a buy up offer (fare difference between your fare, and the lowest I assume business class ticket) -- this I do not believe is contingent on the amount of elites.

Thich is different them the "Tens of Dollars" upgrades which are generally just slightly more than the pricing for E+ on that route. These are (or should) not be available if there are Elite passengers waiting for upgrades...

LilAbner

It costs nothing to call an 800 # on Skype, from anywhere in the world! I've called them many times from BKK.

FliesCasually

One hour 21 minute phone call to check on my business upgrade seat assignment. After 55 minutes someone, apparently at an International Call Center, told me that since this was an international flight, he'd have to transfer my call to another agent.

Fifteen minutes later, that agent was able to see my business seat assignment after "going out and coming back in". I volunteered to co-pay. [Since I'd imagined the new copay policies might be involved.] I gave my credit card info, was put on hold, and the call was dropped, without the agent coming back to me, a few minutes later.

Hmmmm.

sfonorth

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enviroian

when you check flight status there is no longer a tab for "standby upgrade list". That sucks.

emanon256

I still have the tab, but it gives this message:

We are working to bring you enhanced upgrade standby list. Current upgrade lists can be viewed at mobile.united.com and on the United Airlines mobile apps.