Check your seat assignment now
Mar 3, 2012, 6:17 am
#16
Join Date: Oct 2009
Location: Shaker Hts., OH
Programs: Delta PM, SPG Plat, Hyatt Plat, Marriott Gold
Posts: 34
I'm missing assignments on 3 of the 13 flights I have booked. I was able to get 2 of them back, but the one that I'm most concerned about is an IAD-CDG where I'm wait-listed for a SWU, but lost the seats I DID have.
The kicker is that I have laryngitis and can't speak right now. I'm going to wait another day and see if the SWU clears.
The kicker is that I have laryngitis and can't speak right now. I'm going to wait another day and see if the SWU clears.
Mar 3, 2012, 6:26 am
#17
Join Date: Feb 2011
Location: SCE, GRU
Programs: UA MP Premier Gold (Life), Hyatt Explorer, Various other hotel FS pgms
Posts: 195
Checking your upcoming reservations for seat assignments and changes is a good idea.
Of three reservations each, my wife and I were missing our seat assignments on only one flight (the same flight, different PNRs). I am in Business, she in First, next week GRU-IAD, UA 860.
In Business it looks like the system "front-loaded" some PAX with seat assignments because the first two rows were unavailable, but lots of availability in the back 6 rows (old config). I could not get my old seat assignment, but was happy to take something else.
Other reservations further out (Aug, Nov) are OK.
P.S. I logged in using my old PMUA MP number and PW and it worked, with a small reminder that my new MP number is XXNNNNNN. I am not flying today, and I did notice a few tiny anomalies, but overall I think the website change-over is a great success (so far) from an IT integration perspective.
Of three reservations each, my wife and I were missing our seat assignments on only one flight (the same flight, different PNRs). I am in Business, she in First, next week GRU-IAD, UA 860.
In Business it looks like the system "front-loaded" some PAX with seat assignments because the first two rows were unavailable, but lots of availability in the back 6 rows (old config). I could not get my old seat assignment, but was happy to take something else.
Other reservations further out (Aug, Nov) are OK.
P.S. I logged in using my old PMUA MP number and PW and it worked, with a small reminder that my new MP number is XXNNNNNN. I am not flying today, and I did notice a few tiny anomalies, but overall I think the website change-over is a great success (so far) from an IT integration perspective.
Mar 3, 2012, 6:44 am
#18
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,521
Everything Fine
I have:
Two reward res booked on co.com (one is 4 pax),
Two revenue res originally booked on UA.com,
Two revenue res originally booked on co.com.
Seat assignments for all flights are as they were yesterday. ^
Two reward res booked on co.com (one is 4 pax),
Two revenue res originally booked on UA.com,
Two revenue res originally booked on co.com.
Seat assignments for all flights are as they were yesterday. ^
Mar 3, 2012, 7:01 am
#19
Join Date: Dec 2008
Location: LAX
Programs: UA
Posts: 119
seat assignments on two segments of a direct flight were gone! 
all other 8 flights were fine.
the united.com didn't allow me to select any seats on the second leg.....
all other 8 flights were fine.the united.com didn't allow me to select any seats on the second leg.....
Last edited by alwaysflyingLA; Mar 3, 2012 at 9:49 am
Mar 3, 2012, 7:06 am
#20
Join Date: Nov 2003
Location: CGK/KOA
Programs: AA ExPlat HH Diamond
Posts: 1,683
Just checked mine. Out of 15 up coming flights, only lost one SIN to NRT . Can't get it back, but other comparable seats in C available. Also, now have a message that ticket needs to be reissued on one reservation, but can't find anything that has changed. Upgrades still not looking,like they have cleared.
Mar 3, 2012, 7:08 am
#21
Join Date: Mar 2010
Location: Illinois-downstate
Programs: UA 1K, UA MM, Marriott Platinum
Posts: 955
NRT-BKK and BKK-NRT seats (April/May) were gone, and the seats I DID have were no longer available. I had to call an agent due to a (minor) schedule change, but could select seats after she had spoken with me. Wish I still had my original seats... but, at least I'm still sitting in BIZ.
Mar 3, 2012, 7:16 am
#22
Join Date: Feb 2008
Programs: UA, 1K
Posts: 156
Another set of seat assignments lost
Checked today. My wife (1K/MM) and son (Plat) lost their long ago reserved exit rows seats for a transcon. Called and can't get them back. Only seats left are crappy E-, middle E+ or non-reclining exit rows!
The premier-line agent comment/consolation: "It is only 5 and 1/2 hrs out of a 24 hrs day". I think this comment is worth nominating for a "customer care award". Perhaps we can press for Truth in Advertising and have Mr. Smisek state "we will treat all our customers, regardless of level, as dirt" in the welcome video inflicted upon us every time we travel. Another change that we will like.
safe travel (no longer "happy travel" to all
The premier-line agent comment/consolation: "It is only 5 and 1/2 hrs out of a 24 hrs day". I think this comment is worth nominating for a "customer care award". Perhaps we can press for Truth in Advertising and have Mr. Smisek state "we will treat all our customers, regardless of level, as dirt" in the welcome video inflicted upon us every time we travel. Another change that we will like.
safe travel (no longer "happy travel" to all
Mar 3, 2012, 8:36 am
#27
Join Date: Mar 2009
Location: LAX & EWR/JFK
Programs: Fomerly UA 1K, now Gold... next year, who knows?
Posts: 1,432
Mar 3, 2012, 8:46 am
#29
Join Date: Jul 2007
Location: LAX
Programs: UA Plat
Posts: 81
All A-OK
all my itineraries have been completely unaffected: 1 all-CO, 1 all-UA, 1 UA/CO mixed booked for relatives, 1 CO reward all on ET/TK, and 1 AA/UA mixed...
They even opened up previously blocked seats on LHR-LAX for my relatives who are now seated together as opposed to separately - score!
They even opened up previously blocked seats on LHR-LAX for my relatives who are now seated together as opposed to separately - score!