March 3rd, 2012 System Integration Master Thread (PSS)
Mar 3, 2012, 3:44 am
#121
Join Date: Mar 2010
Location: Honolulu
Programs: UA 1K, SPG plat ambassador
Posts: 161
Mar 3, 2012, 3:56 am
#122
Original Member
Join Date: May 1998
Location: Syracuse, NY
Programs: 1k UA, UA MM, AA EXPlat
Posts: 639
Mci-ORD-phl. This morning no electronic boarding pass issued last night. Have paper. Can't login to mobile site. About to arrive McI counter. Impressive- lots of signage at airport distinguishing where to go as no co location yet so ual is now in two places!
Mar 3, 2012, 3:58 am
#123
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,340
No UA miles. Pretty basic. I go into my statements to save them as a PDF and find that when I open them all I have is the Sign in page in the PDF. Tested? I think not. Again, this is basics.
Mar 3, 2012, 4:01 am
#124
Original Member
Join Date: May 1998
Location: Syracuse, NY
Programs: 1k UA, UA MM, AA EXPlat
Posts: 639
McI---kiosks not working!!!
At McI, premier check in line is now the trouble line---lots of folks being directed to it
At McI, premier check in line is now the trouble line---lots of folks being directed to it
Last edited by iluv2fly; Mar 3, 2012 at 10:25 pm Reason: merge
Mar 3, 2012, 4:02 am
#125
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,340
I feel sorry for you lot flying over this weekend and coming week. I hope it will all be sorted by 27/3 ! Good luck all.
Mar 3, 2012, 4:05 am
#126
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
All reservations from UA and CO showing
UA EQMs didn't transfer over
Other than that looks great ^
Heading to Newark shortly.
**Blue hyperlink isn't there on the FARE CLASS for future reservations to show bucket count**
UA EQMs didn't transfer over
Other than that looks great ^
Heading to Newark shortly.
**Blue hyperlink isn't there on the FARE CLASS for future reservations to show bucket count**
Last edited by njcommodore; Mar 3, 2012 at 4:17 am
Mar 3, 2012, 4:05 am
#127
Company Representative, United Airlines
Original Poster
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Account balance update
Hi Everyone,
As a quick reminder, as we continue working through our integration process, MileagePlus account balances are not immediately showing as combined. For those of you who did not have a balance under your 8-character number, and only had a balance under you 11-digit number, your balance may be showing zero. If you’re a Premier member, or if you’ve linked your accounts, your balance will be updated in the next 24 hours. In all other cases, the process of logging in will trigger the combining your balances and should be complete within a day or two.
Shannon
As a quick reminder, as we continue working through our integration process, MileagePlus account balances are not immediately showing as combined. For those of you who did not have a balance under your 8-character number, and only had a balance under you 11-digit number, your balance may be showing zero. If you’re a Premier member, or if you’ve linked your accounts, your balance will be updated in the next 24 hours. In all other cases, the process of logging in will trigger the combining your balances and should be complete within a day or two.
Shannon
Mar 3, 2012, 4:05 am
#128
Join Date: Jan 2005
Posts: 593
All miles (from both programs) including lifetime and EQM are now present and accounted for.
Mar 3, 2012, 4:13 am
#129
Join Date: Oct 2009
Programs: UA 1K 1MM
Posts: 455
Reservations showing and historical miles etc. now updated. The missing bonus from a flight two weeks ago didn't magically appear.
My first reservation (flying Monday) has the dreaded "A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued" notification. I assume this is because some UDU upgrades cleared on Thursday or because others wait listed yesterday. I'm guessing I need to make this call or I won't be able to check in online.
My first reservation (flying Monday) has the dreaded "A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued" notification. I assume this is because some UDU upgrades cleared on Thursday or because others wait listed yesterday. I'm guessing I need to make this call or I won't be able to check in online.
Mar 3, 2012, 4:22 am
#130
Company Representative, United Airlines
Original Poster
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Seats and
Hi Everyone,
Thank you for sharing your experiences. There are two items we're looking into:If you run into either of these scenarios (or others), any details you'd like to share are appreciated. You’re welcome to post them here or send them to us via PM.
Shannon
Thank you for sharing your experiences. There are two items we're looking into:
- Changed/missing seat assignments
- Unexpected itinerary modifications resulting in a need to have ticket reissued
Shannon
Last edited by UA Insider; Mar 3, 2012 at 4:27 am Reason: typo
Mar 3, 2012, 4:32 am
#131
Join Date: Nov 2007
Location: ORD, IAD, SFO, LAX, DEN, and now IAH, EWR!
Programs: United Gold / 1.001 MM, Marriott Gold, SPG Platinum
Posts: 168
Anybody know how (or if it is possible?) to look for NC and XC or NF or XF availability on the new website. The old pre-merger united.com way we did dummy award travel searches and set account profile to expert mode and looked at the flight details link. Thanks!
Last edited by SiliconValley1k; Mar 3, 2012 at 5:37 am
Mar 3, 2012, 4:37 am
#132
Original Member
Join Date: May 1998
Location: Syracuse, NY
Programs: 1k UA, UA MM, AA EXPlat
Posts: 639
20 minutes before boarding, 5 people huddled around boarding podium with some laminated cards asking "Did it work?" Impressed by the display of folks here--definitely trying to do this transition well---glad I am starting early as am beginning to feel that the hiccups are just beginning!
Mar 3, 2012, 4:38 am
#133
Join Date: Nov 2006
Location: BOS
Programs: UA 0P
Posts: 80
Clicking on the 'fare class' link on a proposed flight schedule seems to show upgrade buckets as well as revenue buckets. They're renamed of course.
Mar 3, 2012, 4:49 am
#134
Join Date: Aug 2005
Location: Ottawa, Canada
Programs: UA 1K 1MM, AC, VIPorter, Marriott LT Plat, HH Diamond
Posts: 368
Bug with PMUA e-ticket receipts
I was going to reprint all my e-ticket receipts so that I had them with the new confirmation number.
However, I noticed that all the PMUA receipts show departure times, but no arrival times. PMCO are normal.
(I know I could print the itinerary for this info, but I always print only the e-ticket receipt because it shows the ticket number, which can be important if things go wrong).
However, I noticed that all the PMUA receipts show departure times, but no arrival times. PMCO are normal.
(I know I could print the itinerary for this info, but I always print only the e-ticket receipt because it shows the ticket number, which can be important if things go wrong).
Mar 3, 2012, 4:52 am
#135
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,473
I have 10 reservations booked.
1. ! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.
This reservation was ticketed and confirmed on Sat., Mar. 3, 2012 at 1:33 a.m. Central Time.
This flight is for today!!
There is no indication whatsoever that the last leg of this flight has CPU waitlisted.
2. No CPU indicator.
3. No CPU indicator.
4. No CPU indicator.
5. All appears okay.
6. ! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued. This reservation was ticketed and confirmed on Sat., Mar. 3, 2012 at 1:33 a.m. Central Time.
No CPU pending
7. ! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.
This reservation was ticketed and confirmed on Sat., Mar. 3, 2012 at 1:33 a.m. Central Time.
8. Award Travel. Appears okay.
9. Award Travel. Appears okay.
10. This is the only reservation with the CPU indicator.
1. ! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.
This reservation was ticketed and confirmed on Sat., Mar. 3, 2012 at 1:33 a.m. Central Time.
This flight is for today!!
There is no indication whatsoever that the last leg of this flight has CPU waitlisted.
2. No CPU indicator.
3. No CPU indicator.
4. No CPU indicator.
5. All appears okay.
6. ! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued. This reservation was ticketed and confirmed on Sat., Mar. 3, 2012 at 1:33 a.m. Central Time.
No CPU pending
7. ! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.
This reservation was ticketed and confirmed on Sat., Mar. 3, 2012 at 1:33 a.m. Central Time.
8. Award Travel. Appears okay.
9. Award Travel. Appears okay.
10. This is the only reservation with the CPU indicator.