Jan 28, 2024, 7:11 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Nov 11, 2013, 10:21 am
#1411
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,640
last week flew ALC-BRU-FCO on SN, all on the same day, same eticket/PNR.
BRU-FCO posted about 36 hours after travel, ALC-BRU never posted.
the greatest calamity of this is that i found myself 183 miles short of 1K before my return trip FCO-IAD-SMF, meaning i only got 75% RDM bonus instead of 100% RDM bonus -- leaving about 2000 RDM on the table
BRU-FCO posted about 36 hours after travel, ALC-BRU never posted.
the greatest calamity of this is that i found myself 183 miles short of 1K before my return trip FCO-IAD-SMF, meaning i only got 75% RDM bonus instead of 100% RDM bonus -- leaving about 2000 RDM on the table
Nov 11, 2013, 11:53 am
#1412
Join Date: Sep 2006
Location: Hong Kong
Programs: Most of them
Posts: 367
ANy general rule on how long it takes miles to post?
Here is one someone knows.... I didn't find it with a search.
I flew IAH-IAD and then a few hrs later caught IAD-DXB. The first leg posted to my account 5 days ago and the other hasn't yet. I don't normally check these but the second leg puts me into 1k for the year. Still hoping that the return + remaining trips to Rio and SCE put me over the GS edge..... It doesn't really matter to me but I am sure there must be some general rule about how long it takes --- maybe international/weekends are longer but this seems like a big difference... J/C, thanks
I flew IAH-IAD and then a few hrs later caught IAD-DXB. The first leg posted to my account 5 days ago and the other hasn't yet. I don't normally check these but the second leg puts me into 1k for the year. Still hoping that the return + remaining trips to Rio and SCE put me over the GS edge..... It doesn't really matter to me but I am sure there must be some general rule about how long it takes --- maybe international/weekends are longer but this seems like a big difference... J/C, thanks
Nov 11, 2013, 12:11 pm
#1413
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,594
Here is one someone knows.... I didn't find it with a search.
I flew IAH-IAD and then a few hrs later caught IAD-DXB. The first leg posted to my account 5 days ago and the other hasn't yet. I don't normally check these but the second leg puts me into 1k for the year. Still hoping that the return + remaining trips to Rio and SCE put me over the GS edge..... It doesn't really matter to me but I am sure there must be some general rule about how long it takes --- maybe international/weekends are longer but this seems like a big difference... J/C, thanks
I flew IAH-IAD and then a few hrs later caught IAD-DXB. The first leg posted to my account 5 days ago and the other hasn't yet. I don't normally check these but the second leg puts me into 1k for the year. Still hoping that the return + remaining trips to Rio and SCE put me over the GS edge..... It doesn't really matter to me but I am sure there must be some general rule about how long it takes --- maybe international/weekends are longer but this seems like a big difference... J/C, thanks
In any event, UA metal flights don't generally post before 48 hours after arrival. OTOH, flights on partners like LH and OS post in 24 hours after arrival - go figure.
Nov 11, 2013, 12:13 pm
#1414
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193
24H to Never
Nov 11, 2013, 3:12 pm
#1415
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,026
Nov 11, 2013, 3:26 pm
#1416
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,552
Mine post 36 to 48 hours after arrival. If your flight doesn't post, see:
https://www.united.com/web/en-US/app...ageCredit.aspx
https://www.united.com/web/en-US/app...ageCredit.aspx
Nov 11, 2013, 5:47 pm
#1417
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,594
I think it's hilarious that codeshare flights on partner metal post faster than flights on UA metal.
Nov 11, 2013, 6:39 pm
#1418
Join Date: Oct 2012
Location: BOS
Programs: MP,MR Silver,Avis
Posts: 848
I flew from VCE to BOS on Fri, first leg on LH, others on UA. LH posted Saturday, UA posted Sunday afternoon, between 36 and 48 hours after the last flight landed.
Nov 11, 2013, 7:20 pm
#1419
Join Date: Sep 2006
Location: Hong Kong
Programs: Most of them
Posts: 367
OK, posted. < 24 hrs for the domestic flight and almost 6 days for the international leg. I suppose every system has its vagaries
Nov 11, 2013, 8:08 pm
#1420
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,135
Dec 28, 2013, 9:49 pm
#1421
Join Date: Apr 2006
Location: DFW/SEA
Programs: *A Silver, AA Gold + Miles Scattered Everywhere.
Posts: 2,045
TAM denied mileage credit
I took a roundtrip flight back in March between LGA and Buenos Aires via IAD and GRU. The GRU-EZE flights were operated by TAM and the rest by UA. I never received mileage credit for the TAM flights but did for the UA flights. I tried submitting a request 3 times now. Apparently it got denied because the of the Fare class was not eligible. I still have the official itinerary confirmation from TAM noting the fare class for the 2 flights as "V" which should earn 100% on UA according to the class chart on the website. So what can I do to try to get the miles? I still have 1 of the 2 boarding passes.
Jan 2, 2014, 12:35 am
#1422
Join Date: Mar 2010
Location: GRR, USA
Posts: 3,298
I took a roundtrip flight back in March between LGA and Buenos Aires via IAD and GRU. The GRU-EZE flights were operated by TAM and the rest by UA. I never received mileage credit for the TAM flights but did for the UA flights. I tried submitting a request 3 times now. Apparently it got denied because the of the Fare class was not eligible. I still have the official itinerary confirmation from TAM noting the fare class for the 2 flights as "V" which should earn 100% on UA according to the class chart on the website. So what can I do to try to get the miles? I still have 1 of the 2 boarding passes.
Jan 4, 2014, 8:31 am
#1423
Join Date: Mar 2009
Location: SFO, OAK
Programs: UA GS 0.9MM, HHonors Gold, Marriott Gold
Posts: 173
LH flight not credited
I flew LH 754 from FRA to BLR about 4 weeks ago in H class (ticketed as UA 8898). My MP number was on the boarding pass which I still have. I have made several requests both by phone to MP and on the UA web forms for the miles to be credited. MP customer service is telling me that LH has not responded to the request even though it is past the 2 week wait period after I submitted the request (which was also a 15 day wait)
Has anyone who has been through this wait guide me here? If LH never responds, how can I get UA to credit the miles? Can I ask an MP supervisor to accept my boarding pass as evidence and force a manual credit?
Thanks in advance.
Has anyone who has been through this wait guide me here? If LH never responds, how can I get UA to credit the miles? Can I ask an MP supervisor to accept my boarding pass as evidence and force a manual credit?
Thanks in advance.
Jan 4, 2014, 9:48 am
#1424
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
I flew LH 754 from FRA to BLR about 4 weeks ago in H class (ticketed as UA 8898). My MP number was on the boarding pass which I still have. I have made several requests both by phone to MP and on the UA web forms for the miles to be credited. MP customer service is telling me that LH has not responded to the request even though it is past the 2 week wait period after I submitted the request (which was also a 15 day wait)
Has anyone who has been through this wait guide me here? If LH never responds, how can I get UA to credit the miles? Can I ask an MP supervisor to accept my boarding pass as evidence and force a manual credit?
Thanks in advance.
Has anyone who has been through this wait guide me here? If LH never responds, how can I get UA to credit the miles? Can I ask an MP supervisor to accept my boarding pass as evidence and force a manual credit?
Thanks in advance.
LH would "never respond", or UA would say that I-class (yes, upgraded) was not a valid ticket, even though I provided UA with the underlying LH revenue ticket (and the scanned BP (with Indian security stamps on it)) many times.
It took over 3 months for this to post - a flight in Aug 2013 posted only in Dec 2013 - and after many follow-ups to UA.
Almost was going to get LH involved on this one as well...the other segments I flew on the same ticket posted fine, but not the intercontinental segment...
Jan 4, 2014, 11:42 am
#1425
Join Date: Mar 2010
Location: GRR, USA
Posts: 3,298
I flew LH 754 from FRA to BLR about 4 weeks ago in H class (ticketed as UA 8898). My MP number was on the boarding pass which I still have. I have made several requests both by phone to MP and on the UA web forms for the miles to be credited. MP customer service is telling me that LH has not responded to the request even though it is past the 2 week wait period after I submitted the request (which was also a 15 day wait)
Has anyone who has been through this wait guide me here? If LH never responds, how can I get UA to credit the miles? Can I ask an MP supervisor to accept my boarding pass as evidence and force a manual credit?
Thanks in advance.
Has anyone who has been through this wait guide me here? If LH never responds, how can I get UA to credit the miles? Can I ask an MP supervisor to accept my boarding pass as evidence and force a manual credit?
Thanks in advance.