Jan 28, 2024, 7:11 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Jul 22, 2013, 2:52 pm
#1351
Join Date: Jul 2004
Location: HNL
Programs: United Gold
Posts: 1,581
There was one instance where they would not credit me the miles unless I sent them a copy of the boarding pass. Luckily I still had it. Since then I save every boarding pass just in case. It sucks, but what can you do when their IT systems don't work correctly.
Jul 22, 2013, 2:56 pm
#1352
Join Date: Sep 2012
Location: Chicago
Programs: UA Gold, Marriott Gold, Priority Club/Intercontinental Platinum Ambassador
Posts: 68
My only advice is to call back and see what a different MP agent will do for you. It may work and it may not.. I had similar issues with Swiss last year when I misplaced a boarding pass and I eventually got an agent who figured out some way to get me the miles, after the first one told me I was out of luck. Similar to the "hang up call again" method everyone tries with United's customer service. 
Jul 24, 2013, 1:08 pm
#1353
Join Date: Mar 2013
Programs: Marriott Titanium
Posts: 284
How long for TK flights to post to UA MP?
Good afternoon
Had a quick look but can't find an answer to this.
Does anybody know how long TK flight miles typically take to post to UA MP? I flew IST-IAD four days ago (and yes, I had an eligible booking class!).
Thanks
Had a quick look but can't find an answer to this.
Does anybody know how long TK flight miles typically take to post to UA MP? I flew IST-IAD four days ago (and yes, I had an eligible booking class!).
Thanks
Jul 24, 2013, 1:10 pm
#1354
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
Either within two weeks, or within six months with six reminders.
Jul 24, 2013, 1:21 pm
#1355
Join Date: Mar 2013
Programs: Marriott Titanium
Posts: 284
How long for TK flights to post to UA MP?
I was afraid of that.
Jul 24, 2013, 1:23 pm
#1356
Join Date: Jan 2012
Location: many - mostly ZRH
Posts: 232
Had a flight IAD-IST-AYT last year and it took exactly 10 days to post.
Jul 24, 2013, 1:38 pm
#1357
Join Date: Dec 2005
Location: GEG
Programs: UAL 1K/1MM, Go Zags!
Posts: 404
I just flew VIE-IST and it took about two weeks to post.
Jul 24, 2013, 2:52 pm
#1358
Join Date: Jan 2005
Programs: UA PremExec
Posts: 732
Flew TK ATH-IST-VIE on July 10 and the miles posted on the 20th.
Aug 4, 2013, 7:28 am
#1359
Suspended
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
Flew 2 LX segments on 7/30, still haven't posted
At what point should I be worried and contact UA about the miles posting? I have both boarding passes still.
Aug 4, 2013, 7:40 am
#1360
Join Date: Apr 2008
Location: Cypress, TX
Programs: UA 1K, Marriott Platinum, Hertz Gold 1 Presidence Circle
Posts: 662
Aug 4, 2013, 8:04 am
#1361
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,168
Worst case, wait your 15 days and then call in. My FIL had this happen to him w/LX flights earlier in the year. None of the 4 posted (but 4 on a later trip did).
Aug 4, 2013, 8:59 am
#1362
Join Date: Oct 2012
Location: ORD/IND
Programs: UA Platinum, Avis Preferred, Hertz PC, Hyatt Discoverist , Marriott Titanium
Posts: 742
Wait 15 days. If not posted, then take pictures of the tickets, submit them and request credit through the online form. It's simple and you'll get your miles fast.
http://www.united.com/web/en-US/cont...agecredit.aspx
http://www.united.com/web/en-US/cont...agecredit.aspx
Aug 4, 2013, 9:01 am
#1363
Suspended
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
Wait 15 days. If not posted, then take pictures of the tickets, submit them and request credit through the online form. It's simple and you'll get your miles fast.
http://www.united.com/web/en-US/cont...agecredit.aspx
http://www.united.com/web/en-US/cont...agecredit.aspx
Aug 4, 2013, 9:08 am
#1364
FlyerTalk Evangelist
Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,437
Aug 8, 2013, 8:24 am
#1365
Original Member
Join Date: May 1998
Location: a proud member of FT since 05-05-1998
Programs: DL, AF and KL - UA - *G
Posts: 2,239
I am still having lots of problems with THAI............THAI is blaming United and United is blaming THAI.....
Anybody have a suggestions as to how to end this?
Because THAI says they send the miles and United claims THAI is refusing the miles.......and it is a valid booking class only that United claims they are lacking the approval of THAI and THAI says that is not true.....
Anybody have a suggestions as to how to end this?
Because THAI says they send the miles and United claims THAI is refusing the miles.......and it is a valid booking class only that United claims they are lacking the approval of THAI and THAI says that is not true.....