Jan 28, 2024, 7:11 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Nov 8, 2012, 6:07 pm
#691
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,166
Yup - I'm 9 days post a CA flight and 4 days post an AC flight w/no movement. It just shouldn't be that hard.
I called MP today and was told, yes, still have to wait the full 15 days. I expressed my dismay at flights not posting and the agent seemed bewildered, like I was the first to ever raise this point.
I called MP today and was told, yes, still have to wait the full 15 days. I expressed my dismay at flights not posting and the agent seemed bewildered, like I was the first to ever raise this point.
Nov 8, 2012, 8:16 pm
#692
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
I just has to email today...missing a us segment from10/24
Nov 8, 2012, 9:52 pm
#693
Join Date: Dec 2003
Location: DC|NYC
Programs: UA GS, DL Plat, Marriott Bonvoy LIfetime Titanium/SPG refugee, Hertz Prez, Amtrak Select
Posts: 3,201
Missing four LH and one US. Ridiculous. In SQ lounge now--will see if this one posts.
Nov 9, 2012, 1:59 am
#694
Join Date: Mar 2003
Location: anywhere and everywhere
Programs: UA GS, AS MVP 100K, DL Diamond, Marriot Lifetime Titanium, AmEx Centurion
Posts: 5,518
The Milage Plus agent I spoke to yesterday was actually quite apologetic. She said that in the last "couple of weeks" she feels like every other call she gets is about this - something has clearly happened recently. I really need this thing to get on the ball, because I need those RPUs and GPUs for 2013!
Nov 9, 2012, 9:55 am
#695
Join Date: Jun 2008
Location: Florida
Programs: UA MM, UA 1K, DL Silver
Posts: 76
NZ - anybody else still having problems?
this is beyond incredible....our NZ flt in June (J class) was posted then removed from our acct about 1 month later. Every time we phone MP they say, give it 2 wks....just yesterday the agent spent an inordinate amount of time trying to assist, reading history, and said that "lots" of others are in the same situation.
My 1K status depends on this approx 14K "deposit" into my acct....how much longer? what happens when we get toward Dec 31st and still no miles
and lovely....I've just read that US is a problem as well, and I have a TPA-PHX flt coming up in a couple of weeks....grrrrrr!
Any insights?!
My 1K status depends on this approx 14K "deposit" into my acct....how much longer? what happens when we get toward Dec 31st and still no miles
and lovely....I've just read that US is a problem as well, and I have a TPA-PHX flt coming up in a couple of weeks....grrrrrr!
Any insights?!
Nov 9, 2012, 9:59 am
#696
FlyerTalk Evangelist
Join Date: May 2006
Location: SEA or BGR, Lower Earth Orbit
Programs: UA 1K
Posts: 17,217
I don't think that UA liked US posting their miles to MP accounts before they could. Sitting at 2 US segments missing, and looking at the next two weeks, i'm pretty sure I'll be at 10 by the end of the month, and 20 by the end of the year if this isn't cleared up.
C'mon UA, you were doing so good! (with respects of not screwing up our accounts anyway)
C'mon UA, you were doing so good! (with respects of not screwing up our accounts anyway)
Nov 9, 2012, 11:19 am
#697
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,166
I don't think that UA liked US posting their miles to MP accounts before they could. Sitting at 2 US segments missing, and looking at the next two weeks, i'm pretty sure I'll be at 10 by the end of the month, and 20 by the end of the year if this isn't cleared up.
C'mon UA, you were doing so good! (with respects of not screwing up our accounts anyway)
C'mon UA, you were doing so good! (with respects of not screwing up our accounts anyway)
Nov 10, 2012, 4:00 am
#698
Join Date: Feb 2011
Location: SFO
Programs: MileagePlus 1K, Marriott BonVoy Titanium
Posts: 166
Nov 10, 2012, 4:08 am
#699
Suspended
Join Date: Jul 2010
Location: JHW
Programs: United Premier 1K, GE/Nexus, Hertz Pres Circle, Marriott Platinum, Hilton Diamond, Holiday Inn Plat
Posts: 462
2 AC flights from 10-22 Unposted, 2 USAir flights from 11-5 Unposted.
Nov 10, 2012, 9:18 am
#700
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,166
A better question - has anyone had ANY *A miles post in the past ~2 weeks?
EDIT - I do see a couple reference to US miles posting
EDIT - I do see a couple reference to US miles posting
Nov 10, 2012, 3:26 pm
#701
Join Date: Sep 2006
Posts: 6,967
Any advice?
After almost 8 months, 3 DOT claims filed, numerous emails back and forth with MP, 5 attempts at submission, unanswered PMs to UA's (non)presence on FT, and several calls, I still have a D fare on OS which has not been credited. One leg of the flight was finally credited in August, the other was never credited. (And to add insult to injury it was the flight to get to a dying parent
)
These miles would put me over 1K again for the year and I don't have enough *A flights for the remainder of the year to credit in place of this flight. I've also tried to credit that leg to my M&M account but they responded that it was 'credited elsewhere' meaning that they show it as a MP credit.
After almost 8 months, 3 DOT claims filed, numerous emails back and forth with MP, 5 attempts at submission, unanswered PMs to UA's (non)presence on FT, and several calls, I still have a D fare on OS which has not been credited. One leg of the flight was finally credited in August, the other was never credited. (And to add insult to injury it was the flight to get to a dying parent
)These miles would put me over 1K again for the year and I don't have enough *A flights for the remainder of the year to credit in place of this flight. I've also tried to credit that leg to my M&M account but they responded that it was 'credited elsewhere' meaning that they show it as a MP credit.
Nov 10, 2012, 5:20 pm
#702
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
Any advice?
After almost 8 months, 3 DOT claims filed, numerous emails back and forth with MP, 5 attempts at submission, unanswered PMs to UA's (non)presence on FT, and several calls, I still have a D fare on OS which has not been credited. One leg of the flight was finally credited in August, the other was never credited. (And to add insult to injury it was the flight to get to a dying parent )
These miles would put me over 1K again for the year and I don't have enough *A flights for the remainder of the year to credit in place of this flight. I've also tried to credit that leg to my M&M account but they responded that it was 'credited elsewhere' meaning that they show it as a MP credit.
After almost 8 months, 3 DOT claims filed, numerous emails back and forth with MP, 5 attempts at submission, unanswered PMs to UA's (non)presence on FT, and several calls, I still have a D fare on OS which has not been credited. One leg of the flight was finally credited in August, the other was never credited. (And to add insult to injury it was the flight to get to a dying parent
)These miles would put me over 1K again for the year and I don't have enough *A flights for the remainder of the year to credit in place of this flight. I've also tried to credit that leg to my M&M account but they responded that it was 'credited elsewhere' meaning that they show it as a MP credit.
Nov 10, 2012, 6:11 pm
#703
Join Date: Sep 2006
Posts: 6,967
Sorry, by 'submission' I meant submitting manually for the credit ie by fax. I just don't know what else to do at this point. Someone was very helpful and PM'd me the DOT link months ago. When UA contacted me the first time due to the DOT complaint I really thought that they would credit the miles, but they didn't.
If I do credit my last *A flights of the year to MP I'll still be about 500 miles short. And since I maintain M&M status (and have several OW flights before year end to requalify with them as well), I am loathe to change my plans just because UA is too lazy/sloppy/pathetic to credit the miles which are due to me.
If I do credit my last *A flights of the year to MP I'll still be about 500 miles short. And since I maintain M&M status (and have several OW flights before year end to requalify with them as well), I am loathe to change my plans just because UA is too lazy/sloppy/pathetic to credit the miles which are due to me.
Nov 10, 2012, 8:00 pm
#704
Join Date: Dec 2009
Location: ORD
Posts: 869
Missing two LH and two CA. Damn I thought they would post and I would make Gold. No dice for me.
Nov 11, 2012, 3:21 am
#705
Join Date: Mar 2012
Location: IAD
Programs: UA GS, 1MM; Marriott Lifetime Titanium Elite
Posts: 561
I waited the 15 days for my 10/23 US flight to post. Did a mileage request and the miles posted in 2 days. DCA-BOS rt.