Jan 28, 2024, 7:11 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Jul 3, 2014, 8:27 am
#1591
Join Date: Jun 2011
Location: IAH
Programs: UA Gold, Marriott Gold, HH Gold, Hyatt Explorist, Hertz PC, Avis 1st
Posts: 313
9K Not Posting
I flew IAH-BOS-ACK-BOS-IAH (all on one PNR) three weeks ago and the two 9K segments have failed to post even after calling the MPSC and submitting a missing miles request for the two segments. Any recent experience in getting UA to post RDM from 9K?
Jul 10, 2014, 4:23 pm
#1592
Join Date: Feb 2003
Posts: 643
A3 Not posting
Flew A3 from VIE-HER back in mid-May on an "S" fare. My MP number was in the record, but the miles never posted. After 15 days, I submitted the online Star Alliance partner missing mileage request via the UA Website. After another 15 days, with nothing showing up, I sent an email to 1K Voice, asking for help. The 1K Voice told me that they would re-submit the request, and to wait 15 days. I've now waited that additional 15 days, still to no avail. A followup email to the 1K Voice politely told me that I am SOL.
Before I roll over and give up on my ~1k pqm's, I was wondering if FT might have some alternative ideas/suggestions for getting the credit?
Before I roll over and give up on my ~1k pqm's, I was wondering if FT might have some alternative ideas/suggestions for getting the credit?
Jul 10, 2014, 5:12 pm
#1593
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,452
Jul 10, 2014, 8:55 pm
#1594
Join Date: Oct 2007
Location: SIN / FRA
Programs: UA MP - 1K
Posts: 666
SQ flights not posting (slowly posting)
Hello all,
two of my recent SQ flights have yet to post (one on 27/06 and another on 06/07), both flights were an E fare class economy fare.
OTOH, my Shenzhen Airlines flight from two days ago already posted.
Anybody have similiar recent experience that SQ flights post slow, or not at all?
two of my recent SQ flights have yet to post (one on 27/06 and another on 06/07), both flights were an E fare class economy fare.
OTOH, my Shenzhen Airlines flight from two days ago already posted.
Anybody have similiar recent experience that SQ flights post slow, or not at all?
Jul 10, 2014, 9:02 pm
#1595
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,851
Flew A3 from VIE-HER back in mid-May on an "S" fare. My MP number was in the record, but the miles never posted. After 15 days, I submitted the online Star Alliance partner missing mileage request via the UA Website. After another 15 days, with nothing showing up, I sent an email to 1K Voice, asking for help. The 1K Voice told me that they would re-submit the request, and to wait 15 days. I've now waited that additional 15 days, still to no avail. A followup email to the 1K Voice politely told me that I am SOL.
Before I roll over and give up on my ~1k pqm's, I was wondering if FT might have some alternative ideas/suggestions for getting the credit?
Before I roll over and give up on my ~1k pqm's, I was wondering if FT might have some alternative ideas/suggestions for getting the credit?
Jul 12, 2014, 4:25 pm
#1596
Join Date: Feb 2003
Posts: 643
Thanks!
Yes, in a case like this call the Premier Number on the back of your card and request to speak with the Mileage Plus Service Center.. Let us know how it works out...first go the the Earn Miles section of .bomb....and ensure that "s" class is a viable booking class that earns miles on UA and at what %..)
http://www.united.com/CMS/en-US/mark...spx?ItemId=394
Yep, already done, and "S" on A3 is definitely 100%. That was the first thing I did, even before booking the ticket back in April.
Jul 15, 2014, 2:52 pm
#1597
Join Date: Jul 2013
Location: TPA
Programs: UA Gold
Posts: 341
Looks like I'm late the party on the LH codeshare miles posting. Waiting for my 7/7 flights to post. Seems like the consensus is to wait 3 weeks, then call MP.
I'm wondering aloud if it would have made a difference if I had my MP FF# added to my BP at airport check-in.
I'm wondering aloud if it would have made a difference if I had my MP FF# added to my BP at airport check-in.
Jul 15, 2014, 2:54 pm
#1598
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,129
Looks like I'm late the party on the LH codeshare miles posting. Waiting for my 7/7 flights to post. Seems like the consensus is to wait 3 weeks, then call MP.
I'm wondering aloud if it would have made a difference if I had my MP FF# added to my BP at airport check-in.
I'm wondering aloud if it would have made a difference if I had my MP FF# added to my BP at airport check-in.
FWIW, prior to PQD, I was seeing LH flights post in 24-36 hours. Post-PQD, they're all requiring manual requests be submitted.
Jul 15, 2014, 4:17 pm
#1599
Join Date: Mar 2012
Location: LAX / TPE / NYC
Programs: UA Gold/*G, Marriott/SPG Gold Elite
Posts: 164
Jul 15, 2014, 4:44 pm
#1600
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
I'm relieved to see there's an issue with LH. I've often seen them post faster than UA flights in the past, and was worried about my 7/4 flight.
However, I'm unclear reading recent posts. Has anyone had the miles post without calling, or is the consensus that they won't post until I call (after the 15 day waiting period)?
However, I'm unclear reading recent posts. Has anyone had the miles post without calling, or is the consensus that they won't post until I call (after the 15 day waiting period)?
Jul 15, 2014, 5:53 pm
#1601
Join Date: Jan 2014
Location: NYC
Programs: UA 1K, GE/Nexus, Marriott Gold
Posts: 266
I'm relieved to see there's an issue with LH. I've often seen them post faster than UA flights in the past, and was worried about my 7/4 flight.
However, I'm unclear reading recent posts. Has anyone had the miles post without calling, or is the consensus that they won't post until I call (after the 15 day waiting period)?
However, I'm unclear reading recent posts. Has anyone had the miles post without calling, or is the consensus that they won't post until I call (after the 15 day waiting period)?
EDIT: additional data point - my SO's LH ticket (NOT on 016) posted within 24 hours as well (no PQDs, obviously). Go figure.
Last edited by nikolastojsin; Jul 15, 2014 at 5:56 pm Reason: Additional Data Point
Jul 16, 2014, 7:46 pm
#1602
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,129
I'm still waiting on: 7/11 LH, 7/13 OS. 7/10 UA and 7/13 AC have posted from my recent trip. I'm not holding my breath on the LH segment and am resigned to having to manually request it once .bomb will actually allow me to do so...
Jul 16, 2014, 7:52 pm
#1603
Join Date: Mar 2001
Location: Austin, TX -- AA Life Platinum; QF Life Silver; UA Silver
Posts: 5,462
another UA-codeshare on LH not posting... my MUC-ORD flight on 7/6 did not post. The MLA-MUC and ORD-AUS flights posted no problems.
Jul 17, 2014, 3:44 am
#1604
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
A couple of Air China flights didn't credit for me. Before anyone jumps on this: Yes, the booking classes are eligible for miles.
Tried claiming using the online form but a few weeks have passed and I got no response. Guess I'll have to send them an email with copies of the BPs. Do I need to attach the e-ticket as well?
Is it normal for them to respond/acknowledge claims?
Lastly, should I fax or email to get a faster response?
MTIA
Tried claiming using the online form but a few weeks have passed and I got no response. Guess I'll have to send them an email with copies of the BPs. Do I need to attach the e-ticket as well?
Is it normal for them to respond/acknowledge claims?
Lastly, should I fax or email to get a faster response?
MTIA
Jul 17, 2014, 7:27 am
#1605
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,851
[QUOTE=SilverChris;23210383]A couple of Air China flights didn't credit for me. Before anyone jumps on this: Yes, the booking classes are eligible for miles.
Tried claiming using the online form but a few weeks have passed and I got no response. Guess I'll have to send them an email with copies of the BPs. Do I need to attach the e-ticket as well?
Is it normal for them to respond/acknowledge claims?
Lastly, should I fax or email to get a faster response?
MTIA[/QUOT
Sending E Ticket and BP's Via Email had worked well for me. Recap all Flights in the body of the email that you are seeking credit for. Good luck and Safe Travels
Tried claiming using the online form but a few weeks have passed and I got no response. Guess I'll have to send them an email with copies of the BPs. Do I need to attach the e-ticket as well?
Is it normal for them to respond/acknowledge claims?
Lastly, should I fax or email to get a faster response?
MTIA
[/QUOTSending E Ticket and BP's Via Email had worked well for me. Recap all Flights in the body of the email that you are seeking credit for. Good luck and Safe Travels