Jan 28, 2024, 7:11 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Apr 1, 2014, 11:33 am
#1516
Join Date: Jun 2005
Posts: 496
"Tango" fares are I believe are S, T, L, A, or K fare classes. They are the cheapest and per United.com you will only earn 25% of miles flown (base miles) plus ZERO segments.
Only "Flex" fares earn full miles on Air Canada.
The table on UA.com is confusing, but there is a note with a ** for all flights between USA and Canada (which yours was.)
The note reads:
** Flights within Canada and between Canada and the U.S., Central America, Mexico or the Caribbean. Premier members earn a minimum of 125 base miles in S, T, L, A and K purchased fare classes on these flights.
Apr 1, 2014, 11:50 am
#1517
Join Date: Oct 2008
Programs: UA 1k MM
Posts: 96
LH flights not posting
I flew ORD-FRA-DUS and back, outbound 3/23, return 3/29. Entirely on LH.
The outbound was booked as UA codeshare, the return on LH flight numbers. All on one PNR.
The return just posted, but the outbound has not. So indeed, it seems a UA codeshare on an LH flight will simply not post without submitting the form (which you annoyingly can't do until 15 days have passed, even though their system is clearly broken).
The outbound was booked as UA codeshare, the return on LH flight numbers. All on one PNR.
The return just posted, but the outbound has not. So indeed, it seems a UA codeshare on an LH flight will simply not post without submitting the form (which you annoyingly can't do until 15 days have passed, even though their system is clearly broken).
.
Apr 1, 2014, 11:54 am
#1518
Join Date: Dec 2008
Location: Toronto, ON
Programs: US Air, Flying Blue, United, Air Canada, Aeromexico
Posts: 437
[QUOTE "Tango" fares are I believe are S, T, L, A, or K fare classes. They are the cheapest and per United.com you will only earn 25% of miles flown (base miles) plus ZERO segments./ QUOTE]
Yes, this is what I also said. Just that I got nothing (no miles). I won't expect any segment, but was waiting for miles to be posted.
Yes, this is what I also said. Just that I got nothing (no miles). I won't expect any segment, but was waiting for miles to be posted.
Apr 1, 2014, 12:08 pm
#1519
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Apr 1, 2014, 12:48 pm
#1520
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
I have two partner flights not posted yet... Jan 1st LH D class (used a GPU to upgrade to O), and OS B class (used cash to upgrade to P). I've emailed 1K voice twice already, and nothing.... what's the best way to solve this?
I've heard conflicting reports regarding OS P class, but before upgrading, I emailed 1K voice asking if I would get the miles based on the purchased fare class (B), which they confirmed.
I've heard conflicting reports regarding OS P class, but before upgrading, I emailed 1K voice asking if I would get the miles based on the purchased fare class (B), which they confirmed.
Apr 1, 2014, 11:13 pm
#1521
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Have mileage postings been "turned off" again? Haven't had anything post from flight on early Sun yet.
Apr 1, 2014, 11:19 pm
#1522
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Apr 2, 2014, 5:31 am
#1523
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,167
Apr 2, 2014, 7:54 am
#1524
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_1 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Version/7.0 Mobile/11D167 Safari/9537.53)
Same here with 2 days. with notable exception of the last flight of which now on day 4
Same here with 2 days. with notable exception of the last flight of which now on day 4
Apr 2, 2014, 7:59 am
#1525
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,849
Start with online form. In most cases this has worked. In a couple of cases (after not posting for additional days), I have had to follow up with an email to [email protected] (which now seems to have been merged into [email protected]) with e-ticket and boarding passes attached. This has worked to resolve all cases that weren't resolved by submitting through the online form.
Apr 2, 2014, 12:02 pm
#1526
Join Date: Aug 2012
Location: MEM
Posts: 19
My flights from 3/30 have posted; my flight from 3/28 has not. Odd
Apr 2, 2014, 12:19 pm
#1527
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_1 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Version/7.0 Mobile/11D167 Safari/9537.53)
Edit: 3/30 flight just posted
Edit: 3/30 flight just posted
Last edited by demkr; Apr 2, 2014 at 12:26 pm
Apr 8, 2014, 11:05 am
#1528
Join Date: Dec 2008
Location: Toronto, ON
Programs: US Air, Flying Blue, United, Air Canada, Aeromexico
Posts: 437
Apr 9, 2014, 11:41 am
#1529
Join Date: Aug 2008
Location: LAX
Programs: UA Gold/1MM, AA EXP, Marriott Plat
Posts: 963
I bought the P-class LAX-SAL-LIM-SCL-LIM-SAL-LAX deal a few months back and flew it. I requested credit from the form online and also called because I got an error stating: "Our records indicate that you may have submitted incorrect data. Please resubmit your request." (despite it being correct)
When I called, I was informed that LAX-SAL and SAL-LAX was not eligible because the MP credit page states:
Destinations: From hubs in Bogota, Colombia (BOG), San Salvador, El Salvador (SAL), Lima, Peru (LIM) and San Jose, Costa Rica, (SJO) to destinations throughout Central and South America and Europe.
and doesn't include "from hubs to North America/United States". Is that true? Will I not get credit on the LAX-SAL and SAL-LAX flights?
Thanks!
When I called, I was informed that LAX-SAL and SAL-LAX was not eligible because the MP credit page states:
Destinations: From hubs in Bogota, Colombia (BOG), San Salvador, El Salvador (SAL), Lima, Peru (LIM) and San Jose, Costa Rica, (SJO) to destinations throughout Central and South America and Europe.
and doesn't include "from hubs to North America/United States". Is that true? Will I not get credit on the LAX-SAL and SAL-LAX flights?
Thanks!
Apr 9, 2014, 1:17 pm
#1530
Join Date: Jul 2009
Location: ORD
Programs: American Airlines EXP, Marriott Titanium, Hyatt Globalist
Posts: 408
The most annoying thing about the email format is the template answer about how they always enjoy hearing from 1K/MileagePlus members like us. Once I told them to please stop with the enjoying, and to please try to give me more than standard answers about how long it would take to get back to me, I actually got some real information
