MileagePlus: Some reminders regarding the March 3 integration
Feb 29, 2012, 12:15 pm
#76
Join Date: Jun 2007
Location: Aurora, CO
Programs: Statusless and proud
Posts: 7,582
Chris
Feb 29, 2012, 2:53 pm
#77
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
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Posts: 66,772
another poster linked a presentation (now gone) that suggested TA agents had until at least the end of Q2 to switchover.
Hi demkr, yes, any reservations that include your Mileage Plus number will automatically be credited to your permanent account number once we’re operating on a single platform.
Hi bmvaughn, until our systems are integrated, everything will continue to work as is does today. After that, we'll handle the mapping of account numbers for quite some time. For example, if a car company sends us your Mileage Plus number for a rental you’ve made, we’ll have this mapped to your new number for earning purposes. That said, you’ll be safe to change your number with any partners as well (but, only after our transition to a single system takes place).
Appreciate you sharing this GoAmtrak,. Since we’re not yet on a single system, between now and late first quarter of next year you can continue to use your Mileage Plus account number in cases like this. We’re diligently working with all of our partners to ensure any required changes are made to their systems as well. We’ll make sure this one is on our radar.
Shannon
Hi bmvaughn, until our systems are integrated, everything will continue to work as is does today. After that, we'll handle the mapping of account numbers for quite some time. For example, if a car company sends us your Mileage Plus number for a rental you’ve made, we’ll have this mapped to your new number for earning purposes. That said, you’ll be safe to change your number with any partners as well (but, only after our transition to a single system takes place).
Appreciate you sharing this GoAmtrak,. Since we’re not yet on a single system, between now and late first quarter of next year you can continue to use your Mileage Plus account number in cases like this. We’re diligently working with all of our partners to ensure any required changes are made to their systems as well. We’ll make sure this one is on our radar.
Shannon
Feb 29, 2012, 6:56 pm
#78
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Mar 1, 2012, 5:57 pm
#79
FlyerTalk Evangelist
Join Date: Oct 2005
Location: San Francisco
Programs: UA 1K/1MM, Marriott Tit
Posts: 18,231
From an email I just received:
"Online check-in will be available until 1am U.S. Central Time on March 3. At that point, there will be a scheduled system outage lasting approximately 3-4 hours, and we will be unable to serve you online or over the phone during that time."
"Online check-in will be available until 1am U.S. Central Time on March 3. At that point, there will be a scheduled system outage lasting approximately 3-4 hours, and we will be unable to serve you online or over the phone during that time."
Mar 2, 2012, 4:02 am
#80
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum
Posts: 3,235
Email I just received:
We look forward to welcoming you aboard United for your flight this weekend.
Please note that on March 3, United and Continental will be integrating our reservations systems.
Below are some tips to ensure a smooth travel experience during this period:
- Online check-in will be available until 1am U.S. Central Time on March 3. At that point, there will be a scheduled system outage lasting approximately 3-4 hours, and we will be unable to serve you online or over the phone during that time.
- If you are unable to print your boarding pass in advance, or if you have bags to check, please allow extra time at the airport. Additional staff will be available at the airport to assist you.
- Effective March 3, all flights that were scheduled to operate as Continental Airlines (CO) will be operating as United Airlines (UA). Be sure to check united.com or monitors at the airport for correct terminal and gate information.
For more details, please visit us at unitedhub.com.
Thank you for your patience as we take this important step to deliver you a better travel experience.
We look forward to welcoming you aboard United for your flight this weekend.
Please note that on March 3, United and Continental will be integrating our reservations systems.
Below are some tips to ensure a smooth travel experience during this period:
- Online check-in will be available until 1am U.S. Central Time on March 3. At that point, there will be a scheduled system outage lasting approximately 3-4 hours, and we will be unable to serve you online or over the phone during that time.
- If you are unable to print your boarding pass in advance, or if you have bags to check, please allow extra time at the airport. Additional staff will be available at the airport to assist you.
- Effective March 3, all flights that were scheduled to operate as Continental Airlines (CO) will be operating as United Airlines (UA). Be sure to check united.com or monitors at the airport for correct terminal and gate information.
For more details, please visit us at unitedhub.com.
Thank you for your patience as we take this important step to deliver you a better travel experience.
Mar 2, 2012, 7:19 am
#81
Join Date: Oct 2011
Location: DEN/OGG
Programs: UA GS
Posts: 1,482
It's starting
I have a flight at 6am on 3/3. Got the same email as posted above, but:
1. No check-in notification
2. when checking in on web, absolutely NO traveler data shows up in the check-in template. All has to be typed in.
3. check mark for carry-on or number of bags to check is gone too
1. No check-in notification
2. when checking in on web, absolutely NO traveler data shows up in the check-in template. All has to be typed in.
3. check mark for carry-on or number of bags to check is gone too
Mar 2, 2012, 10:19 am
#82
Join Date: Feb 2003
Posts: 8,135
I have a flight at 6am on 3/3. Got the same email as posted above, but:
1. No check-in notification
2. when checking in on web, absolutely NO traveler data shows up in the check-in template. All has to be typed in.
3. check mark for carry-on or number of bags to check is gone too
1. No check-in notification
2. when checking in on web, absolutely NO traveler data shows up in the check-in template. All has to be typed in.
3. check mark for carry-on or number of bags to check is gone too
Last edited by beltway; Mar 2, 2012 at 11:00 am
Mar 2, 2012, 1:41 pm
#85
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
Mar 2, 2012, 4:22 pm
#87
Join Date: Nov 2002
Location: Sydney, Australia
Programs: Virgin Aus Platinum; UA 1K; Sofitel Platinum (A-Club); Marriott Platinum; Hilton Gold / Premium Club
Posts: 490
I have a ticket that is still in the manual ticketing queue. Is that being emptied prior to conversion?? If not - what will happen??
Mar 3, 2012, 1:49 am
#88
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
Mar 3, 2012, 3:15 am
#89
Join Date: Sep 2011
Programs: MP 1K, SPG Gold, Marriott Rewards Gold, Hilton Honors Silver
Posts: 7
Check in went fine
Just checked in for my 6am flight...no issues. Flying out of Norfolk. Checked in online yesterday and did not have the checked baggage option either. At the airport just went to the counter showed my I'd and they got my bags taken care of. They actually had everyone's tickets for the day preprinted out. They had triple the normal number of agents behind the counter and several out front to help. It was a little backed up due to weather delays from yesterday, but they were handling it in stride. No line for premier check-in. So far so good.
Mar 3, 2012, 5:24 am
#90
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,032
Thread closed to prevent forum clutter on conversion weekend.
FlyinHawaiian, Co-Moderator
United MileagePlus Forum
FlyinHawaiian, Co-Moderator
United MileagePlus Forum
