Traveling with Pets on UA (In-Cabin or Cargo -- not ESA) {Archive}
#106
Join Date: Oct 2001
Location: San Francisco
Programs: UA 1k, SPG/Marriott Plat, IHG Plat
Posts: 1,020
You will have to take her out of her carrier, walk through the metal detector holding her then you will have your hands swabbed by the TSA and the swabs tested while you hold her. The (empty) carrier will go through X-Ray. Once you get an all clear on the test you can put your pet back in the carrier.
#107
Join Date: Jul 2005
Location: SFO
Programs: UA 1K and MM, AA EXP
Posts: 427
You will have to take her out of her carrier, walk through the metal detector holding her then you will have your hands swabbed by the TSA and the swabs tested while you hold her. The (empty) carrier will go through X-Ray. Once you get an all clear on the test you can put your pet back in the carrier.
Tim
#108
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Take it from me, you cannot fly with a pet in the premium cabin on ANY 757 (or any 767, 777, or 787 for that matter). I have argued until I was blue in the face that the policy should only apply to versions with lay-flat seating, to no avail. The ONLY planes you can fly with pets in premium cabins on United are 737s and the Airbuses.
Good luck!
Tim
Good luck!
Tim
Pets are not permitted in United Global First, United First, United BusinessFirst or United Business on Boeing 747, 757, 767, 777 or 787 aircraft due to limited storage space under the seat.
You will have to take her out of her carrier, walk through the metal detector holding her then you will have your hands swabbed by the TSA and the swabs tested while you hold her. The (empty) carrier will go through X-Ray. Once you get an all clear on the test you can put your pet back in the carrier.
Tim
Now as to a "ticket" for the cat, what do you mean? Is this a form that the lobby agent gives/prints out a pseudo-bp for the cat?
*yes, I do have a friend who is a TSO
**this is the carrier (tho in black)
#109
Join Date: Jul 2005
Location: SFO
Programs: UA 1K and MM, AA EXP
Posts: 427
Good luck!
Tim
#110
Join Date: Feb 2012
Location: DEN
Programs: UA MP Gold, 1MM, Global Entry
Posts: 470
The pet went through Pre-check metal detector while the carrier went through X-ray just as TSA website indicates.
#111
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Good luck!
Tim
Booked my ticket on the DCA-SFO nonstop which is a 737 and I've applied my upgrade (waitlisted of course and Murphy's law is that it will come down to the gate with only row 1 available so I'll have to bow out)
Also-I noticed 3 things about about my booking-
On the itinerary just below the PNR, it lists "Pet Tracking Number" followed by the actual number which has the same first 3 letters as my PNR but 3 different last 3 characters
On the itinerary under the "Traveler(s)" section just below my name is the cat information (name, weight & D.O.B.) I entered during the booking process so I'm wondering if that will suffice (tho taking no chances, I will be asking at the check-in counter )
On my e-receipt, there is section called
Additional Charges: Sun., Mar. 16, 2014/Visa XXXX was charged 125.00 USD for the following: InCabin Pet Fee / EDD 016xxxxxxxxxxxx (and this "016" number is completely different from the ticket number [only the 016 is the same])
#112
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Take it from me, you cannot fly with a pet in the premium cabin on ANY 757 (or any 767, 777, or 787 for that matter). I have argued until I was blue in the face that the policy should only apply to versions with lay-flat seating, to no avail. The ONLY planes you can fly with pets in premium cabins on United are 737s and the Airbuses.
Good luck!
Tim
Good luck!
Tim
* crew didn't mind at all and was terrific!
#113
Join Date: Aug 2014
Programs: UA, Marriott
Posts: 1
UA SFO In-Cabin Pet Travel (specifically weight limit)
Hello all, longtime lurker, first time poster (and first time attempting to fly with a pet). Many thanks for the large trove of information on FT. It is an amazingly helpful resource.
My main question (relevant details, background, etc... below). Does United have a weight limit for in-cabin pets (non-service animals)? I've found conflicting advice from 3rd party blogs and UA.com. I was hoping some anecdotal experiences from fellow FT'ers may help.
Background:
I've read the links below. My dog weighs in at 19.2 pounds (no carrier). My dog will fit comfortably in either the Sleepypod or Sherpa pet carriers that meet the UA dimension requirements (18x11x11 for soft-sided kennels). Both of these carriers weigh ~4 pounds. I've seen a weight limit of 20 pounds (pet+carrier) mentioned for UA on some 3rd-party blogs. My guess is that this is dated information back when UA / Continental were merging and that the current policy is based solely on carrier dimensions. For this specific trip I will be flying multi-destination (SFO, PIT, and EWR).
Sherpa Deluxe Medium Dimensions and Weight:
18x11x10.5
4 pounds
Sleepypod Air Dimensions and Weight:
Adjustable length, will meet 18x11x11 requirements
4 pounds
Background links...
cepheid Travel with Pets on UA sticky
UA.com in-cabin pet policy
FAQ Carry-On Pet Policy
Sleepypod Air
Sherpa Original Deluxe
Guaranteed On Board
My main question (relevant details, background, etc... below). Does United have a weight limit for in-cabin pets (non-service animals)? I've found conflicting advice from 3rd party blogs and UA.com. I was hoping some anecdotal experiences from fellow FT'ers may help.
Background:
I've read the links below. My dog weighs in at 19.2 pounds (no carrier). My dog will fit comfortably in either the Sleepypod or Sherpa pet carriers that meet the UA dimension requirements (18x11x11 for soft-sided kennels). Both of these carriers weigh ~4 pounds. I've seen a weight limit of 20 pounds (pet+carrier) mentioned for UA on some 3rd-party blogs. My guess is that this is dated information back when UA / Continental were merging and that the current policy is based solely on carrier dimensions. For this specific trip I will be flying multi-destination (SFO, PIT, and EWR).
Sherpa Deluxe Medium Dimensions and Weight:
18x11x10.5
4 pounds
Sleepypod Air Dimensions and Weight:
Adjustable length, will meet 18x11x11 requirements
4 pounds
Background links...
cepheid Travel with Pets on UA sticky
UA.com in-cabin pet policy
FAQ Carry-On Pet Policy
Sleepypod Air
Sherpa Original Deluxe
Guaranteed On Board
#114
Join Date: Jul 2005
Location: SFO
Programs: UA 1K and MM, AA EXP
Posts: 427
Hello all, longtime lurker, first time poster (and first time attempting to fly with a pet). Many thanks for the large trove of information on FT. It is an amazingly helpful resource.
My main question (relevant details, background, etc... below). Does United have a weight limit for in-cabin pets (non-service animals)? I've found conflicting advice from 3rd party blogs and UA.com. I was hoping some anecdotal experiences from fellow FT'ers may help.
Background:
I've read the links below. My dog weighs in at 19.2 pounds (no carrier). My dog will fit comfortably in either the Sleepypod or Sherpa pet carriers that meet the UA dimension requirements (18x11x11 for soft-sided kennels). Both of these carriers weigh ~4 pounds. I've seen a weight limit of 20 pounds (pet+carrier) mentioned for UA on some 3rd-party blogs. My guess is that this is dated information back when UA / Continental were merging and that the current policy is based solely on carrier dimensions. For this specific trip I will be flying multi-destination (SFO, PIT, and EWR).
Sherpa Deluxe Medium Dimensions and Weight:
18x11x10.5
4 pounds
Sleepypod Air Dimensions and Weight:
Adjustable length, will meet 18x11x11 requirements
4 pounds
Background links...
cepheid Travel with Pets on UA sticky
UA.com in-cabin pet policy
FAQ Carry-On Pet Policy
Sleepypod Air
Sherpa Original Deluxe
Guaranteed On Board
My main question (relevant details, background, etc... below). Does United have a weight limit for in-cabin pets (non-service animals)? I've found conflicting advice from 3rd party blogs and UA.com. I was hoping some anecdotal experiences from fellow FT'ers may help.
Background:
I've read the links below. My dog weighs in at 19.2 pounds (no carrier). My dog will fit comfortably in either the Sleepypod or Sherpa pet carriers that meet the UA dimension requirements (18x11x11 for soft-sided kennels). Both of these carriers weigh ~4 pounds. I've seen a weight limit of 20 pounds (pet+carrier) mentioned for UA on some 3rd-party blogs. My guess is that this is dated information back when UA / Continental were merging and that the current policy is based solely on carrier dimensions. For this specific trip I will be flying multi-destination (SFO, PIT, and EWR).
Sherpa Deluxe Medium Dimensions and Weight:
18x11x10.5
4 pounds
Sleepypod Air Dimensions and Weight:
Adjustable length, will meet 18x11x11 requirements
4 pounds
Background links...
cepheid Travel with Pets on UA sticky
UA.com in-cabin pet policy
FAQ Carry-On Pet Policy
Sleepypod Air
Sherpa Original Deluxe
Guaranteed On Board
My four pound dog can do that in her carrier under the seat in front of me. I would be quite surprised if your 19+ pound dog could do the same thing.
Good luck to you and your dog!
Tim
#115
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,004
If I had a 19 lb dog, i certainly wouldn't make it suffer in a carrier/stowage situation like that.
#116
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,108
Take it from me, you cannot fly with a pet in the premium cabin on ANY 757 (or any 767, 777, or 787 for that matter). I have argued until I was blue in the face that the policy should only apply to versions with lay-flat seating, to no avail. The ONLY planes you can fly with pets in premium cabins on United are 737s and the Airbuses.
I have had to argue with a UA agent at least once when she tried to double-charge me (as I'd already paid over the phone and luckily had the pet's PNR handy; she was insisting the system didn't show payment).
#117
Join Date: Jun 2006
Location: LAS - I'm All In!
Programs: UA 1K 1MM, Marriott PP
Posts: 3,639
Quick question about picking up my new puppy - as I've never flown with a pet before. I'm flying out and back to pick her up in MSP in early October. She will be 9 weeks old and about 6 pounds. We are booked on the way back MSP-DEN-LAS. I bought the ticket 1 week ago and have a Pet Tracking Number for the return flight however I haven't been charged the $125 yet. If it matters I paid for my flight with a e-cert. The inital $125 charge was pending from United but still has never cleared.
Online in the reservation it shows:
However in the "view receipt" area it shows:
Will they just charge me the $125 at the airport? Should I be concerned about not being able to get on the flight if there are other pets already reserved? My reservation shows I am still eligible for a CPU - is that actually true? If it matters the flights are a RJ700 then a 739.
Online in the reservation it shows:
1 Adult (18-64) $xxx.88
Additional Taxes/Fees $xx.72
1 In cabin Pet(s) $125.00
Total $xxx.60
Additional Taxes/Fees $xx.72
1 In cabin Pet(s) $125.00
Total $xxx.60
Fare Breakdown
Airfare: xxx.88 USD
U.S. Federal Transportation Tax: xx.12
U.S. Flight Segment Tax: xx.00
September 11th Security Fee: x.60
U.S. Passenger Facility Charge: xx.00
Per Person Total: xxx.60 USD
eTicket Total: xxx.60 USD
Form of Payment:
MISC DOCUMENT
The airfare you paid on this itinerary totals: xxx.88 USD
The taxes, fees, and surcharges paid total: xx.72 USD
Fare Rules: Additional charges may apply for changes in addition to any fare rules listed.
NONREF/0VALUAFTDPT/CHGFEE
Cancel reservations before the scheduled departure time or TICKET HAS NO VALUE.
Airfare: xxx.88 USD
U.S. Federal Transportation Tax: xx.12
U.S. Flight Segment Tax: xx.00
September 11th Security Fee: x.60
U.S. Passenger Facility Charge: xx.00
Per Person Total: xxx.60 USD
eTicket Total: xxx.60 USD
Form of Payment:
MISC DOCUMENT
The airfare you paid on this itinerary totals: xxx.88 USD
The taxes, fees, and surcharges paid total: xx.72 USD
Fare Rules: Additional charges may apply for changes in addition to any fare rules listed.
NONREF/0VALUAFTDPT/CHGFEE
Cancel reservations before the scheduled departure time or TICKET HAS NO VALUE.
#118
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Quick question about picking up my new puppy - as I've never flown with a pet before. I'm flying out and back to pick her up in MSP in early October. She will be 9 weeks old and about 6 pounds. We are booked on the way back MSP-DEN-LAS. I bought the ticket 1 week ago and have a Pet Tracking Number for the return flight however I haven't been charged the $125 yet. If it matters I paid for my flight with a e-cert. The inital $125 charge was pending from United but still has never cleared.
Online in the reservation it shows:
However in the "view receipt" area it shows:
Will they just charge me the $125 at the airport? Should I be concerned about not being able to get on the flight if there are other pets already reserved? My reservation shows I am still eligible for a CPU - is that actually true? If it matters the flights are a RJ700 then a 739.
Online in the reservation it shows:
However in the "view receipt" area it shows:
Will they just charge me the $125 at the airport? Should I be concerned about not being able to get on the flight if there are other pets already reserved? My reservation shows I am still eligible for a CPU - is that actually true? If it matters the flights are a RJ700 then a 739.
On my e-receipt, there is section called
Additional Charges: Sun., Mar. 16, 2014/Visa XXXX was charged 125.00 USD for the following: InCabin Pet Fee / EDD 016xxxxxxxxxxxx (and this "016" number is completely different from the ticket number [only the 016 is the same])
Additional Charges: Sun., Mar. 16, 2014/Visa XXXX was charged 125.00 USD for the following: InCabin Pet Fee / EDD 016xxxxxxxxxxxx (and this "016" number is completely different from the ticket number [only the 016 is the same])
And I'm sure you've seen this page but just in case and there is a reference to "The number of in-cabin pets allowed varies by United Express® partner airline"
http://www.united.com/web/en-US/cont.../in_cabin.aspx
#119
Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
Programs: UA GS 2MM, AA P 2MM, DL PM, US P, VS G, SPG LT P, HH D, HYATT P, PC P, AVIS PC, HERTZ PLAT
Posts: 970
Has anyone ever been booked on a 737 that got swapped for a 757 (or 767) lie flats with a pet?
#120
Join Date: Jun 2006
Location: LAS - I'm All In!
Programs: UA 1K 1MM, Marriott PP
Posts: 3,639
If it's not showing, the pet may in fact not be ticketed and I would call reservations to confirm and if the pet is not ticketed, either have the reservations agent do it for you or see if you can do it on line
And I'm sure you've seen this page but just in case and there is a reference to "The number of in-cabin pets allowed varies by United Express® partner airline"
http://www.united.com/web/en-US/cont.../in_cabin.aspx
And I'm sure you've seen this page but just in case and there is a reference to "The number of in-cabin pets allowed varies by United Express® partner airline"
http://www.united.com/web/en-US/cont.../in_cabin.aspx