Feb 8, 2016, 9:39 pm
Last edit by: WineCountryUA
Newest Travel Bank program
New UA "Travel Bank" option -- deposit funds and get a bonus
In particular, the united.com Club
United.com club
T&Cs
TravelBank Terms and Conditions
Key limitation -- only for UA/UX operated flights. Tickets with partner flights are not eligible for the use of Travel Bank funds.
Customer Support / missing credits contact: [email protected]
Also [email protected] which is web support.
Direct dial to web/.com support: (800) 396-1751
Note -- you will never get an email response but the credit, if deemed valid, should show-up in a week.
5 April 2018 -- UA started posting an "expiration date", appears to be at least 18 months after most recent activity (some are longer for unknown reasons)
also states
Expiration had previously been in the T&Cs for some time (2 years of inactivity? but now is 18 months) and had stated an ETC would be issued if the funds did timeout. Unclear if that still applies.
The Gift Registry has been disabled since Fall 2017 (Sept?) (appears this may be related to a tax issue?)
As of 5 May 2018, it still states
Around Sept 2018, wording changed to
To add funds: https://www.united.com/offers/travelcash
New UA "Travel Bank" option -- deposit funds and get a bonus
{UA} we’ve decided to discontinue the program as of April 23, 2019.
united.com Club
As we keep evolving the digital experience for our travelers, we’ve decided to discontinue the united.com Club. If you’re a current member, there are a few things we hope you keep in mind.
Although you’ll no longer be able to renew your membership, you’ll continue to receive the benefits of the united.com Club until your current membership period expires. If you booked any trips before the end of your current membership, we’ll credit any united.com Club benefits to your TravelBank after you’ve completed your trip.
For more questions about the program, call us at 1-800-UNITED-1.
Check your TravelBank balance
See full united.com Club terms and conditions
As we keep evolving the digital experience for our travelers, we’ve decided to discontinue the united.com Club. If you’re a current member, there are a few things we hope you keep in mind.
Although you’ll no longer be able to renew your membership, you’ll continue to receive the benefits of the united.com Club until your current membership period expires. If you booked any trips before the end of your current membership, we’ll credit any united.com Club benefits to your TravelBank after you’ve completed your trip.
For more questions about the program, call us at 1-800-UNITED-1.
Check your TravelBank balance
See full united.com Club terms and conditions
For those wondering when their united,com membership expires
Go to your account details and where you see
Travel Bank
$xx.xx
Exp. mm/dd/yyyy followed by a "?" in a circle
The visible Expiration is the Balance expiration date
Click on the "?" in a circle and you get a pop-up that includes a different date
"The united.com Club Membership
Exp: MM/DD/YYYY"
Recent activity, including subscription renewals, can be found in the same location by "View details"
Go to your account details and where you see
Travel Bank
$xx.xx
Exp. mm/dd/yyyy followed by a "?" in a circle
The visible Expiration is the Balance expiration date
Click on the "?" in a circle and you get a pop-up that includes a different date
"The united.com Club Membership
Exp: MM/DD/YYYY"
Recent activity, including subscription renewals, can be found in the same location by "View details"
United.com club
T&Cs
TravelBank Terms and Conditions
Key limitation -- only for UA/UX operated flights. Tickets with partner flights are not eligible for the use of Travel Bank funds.
Customer Support / missing credits contact: [email protected]
Also [email protected] which is web support.
Direct dial to web/.com support: (800) 396-1751
Note -- you will never get an email response but the credit, if deemed valid, should show-up in a week.
In your email, include:
- MP account number and name
- Traveler(s) name, number of traveler if applicable
- Member's united.com Club enrollment date; since XX/XX/XXXX valid through XX/XX/XXXX
- Reservation confirmation number (PNR locator)
- Flight number, origin/destination, and travel date
also states
Some of your United®TravelBank Cash may expire on a different date than what’s displayed here. Please check your balance details for a complete history of your United®TravelBank Cash transactions and the expiration date for each amount.
The Gift Registry has been disabled since Fall 2017 (Sept?) (appears this may be related to a tax issue?)
As of 5 May 2018, it still states
We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details. We expect the page to be up and running again in early 2018.
We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details.
"TravelBank"- United.com Club & Gift Registry Q&A - No new/renewals as of 23 Apr 2019
Jan 29, 2019, 3:47 am
#706
Join Date: Jan 2005
Posts: 591
I had the exact same issue with a split PNR on 1/2. Took multiple calls and emails. Finally resolved this week. Never took this long.
Feb 9, 2019, 11:00 am
#707
Join Date: Sep 2003
Location: NTTB
Programs: UA Plat, Marriott Plat
Posts: 4,649
I'm subscribed through June 2020 and I haven't had any credits post from Dec 10 on. Probably 4-5 PNRs flown.Will call in.
Update. The TravelBank cash expires in June 2020. Looks like I subscribed Dec 12 2017, which means I probably didn't auto renew, hence the $5 rewards not posting.
Update. The TravelBank cash expires in June 2020. Looks like I subscribed Dec 12 2017, which means I probably didn't auto renew, hence the $5 rewards not posting.
Feb 12, 2019, 9:52 pm
#708
Join Date: May 2000
Location: IAH
Programs: UA 1K 2.7MM, Marriott Titanium/LT Plat, IHG Spire
Posts: 3,317
Disregard
Last edited by JNelson113; Feb 12, 2019 at 9:59 pm
Feb 12, 2019, 9:57 pm
#709
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,739
I asked because I let my "subscription" expire and lost credits until I resubscribed late last year and it is back crediting.
Feb 14, 2019, 7:14 pm
#711
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,876
Seems to be deposits through the ‘club’ vs. the card are completely separate. No reason why you couldn’t get deposits through the card spend, but just not take advantage of the club benefits.
Given we’re a family buying 3 tickets every trip, we’re already ahead after two trips booked with the club. Because wife and I have separate TB cards, we now have the club for both of us, and we even easily come out ahead still.
Feb 14, 2019, 7:43 pm
#713
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,739
I have the TB card (but don't use it for air travel) and did not receive the $5 per ticket when my annual subscription expired.
Feb 14, 2019, 8:21 pm
#715
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,739
As far as I know, there is no place that shows the membership expiration, however, it does "Balance expiration date ", click on the (?) near the date to get an explanation
"Balance expiration date " is generally 18 months after the last credit, suggesting your last credit was Aug 2018. Do you show any $5 credits after Aug 2018 (in the activity list)?
"Balance expiration date " is generally 18 months after the last credit, suggesting your last credit was Aug 2018. Do you show any $5 credits after Aug 2018 (in the activity list)?
Feb 14, 2019, 8:33 pm
#716
Join Date: Aug 2004
Programs: Continental OnePass
Posts: 856
As far as I know, there is no place that shows the membership expiration, however, it does "Balance expiration date ", click on the (?) near the date to get an explanation
"Balance expiration date " is generally 18 months after the last credit, suggesting your last credit was Aug 2018. Do you show any $5 credits after Aug 2018 (in the activity list)?
"Balance expiration date " is generally 18 months after the last credit, suggesting your last credit was Aug 2018. Do you show any $5 credits after Aug 2018 (in the activity list)?
my balance expiry date is 8/31/2020.
Feb 14, 2019, 8:44 pm
#717
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,739
I found my membership expiration date by going to this page: https://www.united.com/web/en-US/app...b/default.aspx and clicking on Join the United Club. ...
Curious, what was the most recent Gift Registry Contribution date under Debits (toward the bottom) for the travel bank activity
Feb 14, 2019, 9:05 pm
#719
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,739
Is your subscription expiration related to the TB card anniversary date? It is interesting it is roughly a year from today, wonder how it is calculated.
My expiration presently is a year from my renewal last month, I will have to try this theory in September on my TB anniversary
My expiration presently is a year from my renewal last month, I will have to try this theory in September on my TB anniversary
Feb 14, 2019, 9:07 pm
#720
Join Date: Aug 2004
Programs: Continental OnePass
Posts: 856
Is your subscription expiration related to the TB card anniversary date? It is interesting it is roughly a year from today, wonder how it is calculated.
My expiration presently is a year from my renewal last month, I will have to try this theory in September on my TB anniversary
My expiration presently is a year from my renewal last month, I will have to try this theory in September on my TB anniversary
