Valid Star Award Routing
#16
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
True, but the official policy is still, AFAIK, no trips to Oz/NZ via Europe. You might be able to tease it out of co.com but agents generally won't price it as their rules say it isn't valid. Similarly, I'd be quite surprised if they permitted South Africa to North America via Asia.
#17
Join Date: Mar 2010
Location: IAH
Posts: 351
True, but the official policy is still, AFAIK, no trips to Oz/NZ via Europe. You might be able to tease it out of co.com but agents generally won't price it as their rules say it isn't valid. Similarly, I'd be quite surprised if they permitted South Africa to North America via Asia.
If I book a business award and then upgrade to first will it cost additional fees besides the difference in taxes and miles?
#18
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
#20
Original Poster
Join Date: Jul 2003
Location: SJC
Programs: Does it matter any more?
Posts: 2,149
True, but the official policy is still, AFAIK, no trips to Oz/NZ via Europe. You might be able to tease it out of co.com but agents generally won't price it as their rules say it isn't valid. Similarly, I'd be quite surprised if they permitted South Africa to North America via Asia.
#21
Join Date: Nov 2000
Location: Fremont, CA, USA. UA Premier Platinum 1MM
Posts: 331
TATL or TPAC ?
9348 must be the MPM for going via the Pacific, so if you are flying ORD-FRA-BKK-HKG, you should be using the MPM for going via the Atlantic. That must be much higher than 9348.
#22
Join Date: Jan 2005
Location: Maine
Programs: UA Gold, Hyatt Glob, Marriott Plat, National EE, Hertz PC
Posts: 706
Are you flying SQ? The likely explanation is that the ticket is issued as JFK-SIN-SYD and there just happens to be a stop in FRA. Did you book this online or through an agent? One of the nice things about the co website is that it will sometimes offer routes that shouldn't be allowed and therefore you can bypass the phone call altogether, but it's really a crap shoot as to what you might find.
#23
Join Date: Jul 2006
Posts: 295
I just flew from Austin to Auckland in December and the system wouldn't allow me to travel through Europe (despite multiple efforts and calls). I had to travel through SE Asia to get there even though the availability was much more desirable through Europe.
#24
Original Poster
Join Date: Jul 2003
Location: SJC
Programs: Does it matter any more?
Posts: 2,149
True, but the official policy is still, AFAIK, no trips to Oz/NZ via Europe. You might be able to tease it out of co.com but agents generally won't price it as their rules say it isn't valid. Similarly, I'd be quite surprised if they permitted South Africa to North America via Asia.
Are you flying SQ? The likely explanation is that the ticket is issued as JFK-SIN-SYD and there just happens to be a stop in FRA. Did you book this online or through an agent? One of the nice things about the co website is that it will sometimes offer routes that shouldn't be allowed and therefore you can bypass the phone call altogether, but it's really a crap shoot as to what you might find.
#25
Join Date: Mar 2010
Location: IAH
Posts: 351
JNB to States Via Asia
So after a long booking process time I was able to book a variation of my Option 2. They did have trouble booking it at first but got another Star at CS who persisted and was able to get it done. Anyway the routing is
1) JNB to HKG (12:25) on SAA biz
2) Overnight stop in HKG
3) HKG (10:30) to NRT (15:40) on UA biz
4) NRT (17:05) to LAX (9:45) on NH biz 773 ( I believe the new seats correct me if I am wrong)
5) LAX to IAH on CO first
So any recommendations on the specific carriers I should be taking. I know I will have to make some edits to it, but after about an hour on the phone, I decided I better hold that reservation. I wasn't expecting for it to be able to book, I was actually just calling up to verify it couldn't be done. They proved me wrong.
So does this itinerary look decent enough. I believe I know the answer to the question but is there any way I might be able to get First on NH from NRT to LAX.
Ok might have jumped the gun a little too quick. still not ticketed, but hoping that it should be updated soon enough
1) JNB to HKG (12:25) on SAA biz
2) Overnight stop in HKG
3) HKG (10:30) to NRT (15:40) on UA biz
4) NRT (17:05) to LAX (9:45) on NH biz 773 ( I believe the new seats correct me if I am wrong)
5) LAX to IAH on CO first
So any recommendations on the specific carriers I should be taking. I know I will have to make some edits to it, but after about an hour on the phone, I decided I better hold that reservation. I wasn't expecting for it to be able to book, I was actually just calling up to verify it couldn't be done. They proved me wrong.
So does this itinerary look decent enough. I believe I know the answer to the question but is there any way I might be able to get First on NH from NRT to LAX.
Ok might have jumped the gun a little too quick. still not ticketed, but hoping that it should be updated soon enough
Last edited by encierro98; Feb 9, 2012 at 2:25 pm
#26
Join Date: Oct 2007
Location: ORD
Programs: nobody
Posts: 1,837
Any reason why co.com says the flight is available but both CO Plt line and 1K line says no? Was looking MUC-ORD F on LH as part of HKG-BKK-FRA-MUC-ORD.
Can I reserve the MUC-ORD F on CO.com and call CO add the remaining segments? This is from my Mom's GM account not my Platinum account.
#27
Join Date: May 2005
Location: BTW/WAOC
Programs: QR Platinum, UA Gold, AA Gold
Posts: 265
I've been able to book (and flown) some crazy routing on CO website. My best one was an itinerary of > 15000 miles for only 25k OP miles. That's why I value OP miles more than others. I hope the CO award booking engine stays after 3/3.
#28
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,272
Thanks, another call to 1K told me MPM for ORD-HKG via Atlantic is 12,696 miles.
Any reason why co.com says the flight is available but both CO Plt line and 1K line says no? Was looking MUC-ORD F on LH as part of HKG-BKK-FRA-MUC-ORD.
Can I reserve the MUC-ORD F on CO.com and call CO add the remaining segments? This is from my Mom's GM account not my Platinum account.
Any reason why co.com says the flight is available but both CO Plt line and 1K line says no? Was looking MUC-ORD F on LH as part of HKG-BKK-FRA-MUC-ORD.
Can I reserve the MUC-ORD F on CO.com and call CO add the remaining segments? This is from my Mom's GM account not my Platinum account.
You certainly can book a segment you want on CO.com and add something on the phone, but sure the tax will be higher after other segments added.
Last edited by ORDnHKG; Feb 10, 2012 at 1:49 pm
#29
Join Date: Oct 2007
Location: ORD
Programs: nobody
Posts: 1,837
Don't know why, but back in December I did ORD-IAD-FRA-KIX-(ITM)-NRT-BKK-HKG for 70K one way F using CO, that is even longer than what you have.
You certainly can book a segment you want on CO.com and add something on the phone, but sure the tax will be higher after other segments added.
You certainly can book a segment you want on CO.com and add something on the phone, but sure the tax will be higher after other segments added.
#30
Join Date: Dec 2001
Location: Tsetsebjwe, Botswana
Programs: 1K, UA 2 MM
Posts: 267
[I][I][I][B]
I'm amazed and pleased for you. Question: How many miles did this award ticket require?
So after a long booking process time I was able to book a variation of my Option 2. They did have trouble booking it at first but got another Star at CS who persisted and was able to get it done. Anyway the routing is
1) JNB to HKG (12:25) on SAA biz
2) Overnight stop in HKG
3) HKG (10:30) to NRT (15:40) on UA biz
4) NRT (17:05) to LAX (9:45) on NH biz 773 ( I believe the new seats correct me if I am wrong)
5) LAX to IAH on CO first
So any recommendations on the specific carriers I should be taking. I know I will have to make some edits to it, but after about an hour on the phone, I decided I better hold that reservation. I wasn't expecting for it to be able to book, I was actually just calling up to verify it couldn't be done. They proved me wrong.
So does this itinerary look decent enough. I believe I know the answer to the question but is there any way I might be able to get First on NH from NRT to LAX.
Ok might have jumped the gun a little too quick. still not ticketed, but hoping that it should be updated soon enough
1) JNB to HKG (12:25) on SAA biz
2) Overnight stop in HKG
3) HKG (10:30) to NRT (15:40) on UA biz
4) NRT (17:05) to LAX (9:45) on NH biz 773 ( I believe the new seats correct me if I am wrong)
5) LAX to IAH on CO first
So any recommendations on the specific carriers I should be taking. I know I will have to make some edits to it, but after about an hour on the phone, I decided I better hold that reservation. I wasn't expecting for it to be able to book, I was actually just calling up to verify it couldn't be done. They proved me wrong.
So does this itinerary look decent enough. I believe I know the answer to the question but is there any way I might be able to get First on NH from NRT to LAX.
Ok might have jumped the gun a little too quick. still not ticketed, but hoping that it should be updated soon enough
I'm amazed and pleased for you. Question: How many miles did this award ticket require?