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Prolonged hold times roll over to India=UA training for system change?

Prolonged hold times roll over to India=UA training for system change?

Old Feb 2, 12, 7:30 pm
  #1  
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Join Date: Jul 2010
Location: Honolulu, HI
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Prolonged hold times roll over to India=UA training for system change?

Abnormally LONG hold times that eventually roll over to India. 5X calls today with same result. Anyone else experiencing this?
thehoax is offline  
Old Feb 2, 12, 7:57 pm
  #2  
 
Join Date: Aug 2010
Location: SFO, BDL
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Originally Posted by thehoax View Post
Abnormally LONG hold times that eventually roll over to India. 5X calls today with same result. Anyone else experiencing this?
Most likely due to the Travel Waiver for DEN area
USFdonWill is offline  
Old Feb 2, 12, 9:20 pm
  #3  
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Join Date: Jul 2010
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Good answer. I just heard that exact answer from UA agent in Michigan.
thehoax is offline  
Old Feb 2, 12, 9:39 pm
  #4  
 
Join Date: Dec 2006
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The [email protected] has be horribly slow the last 2 months. Probably 2 weeks+ to get a response.
SirJman is offline  
Old Feb 3, 12, 5:42 am
  #5  
 
Join Date: Nov 2008
Location: Washington, DC
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I had about 4 calls into CO or UA yesterday and about half the time I was bumped over to India. I just assumed it had to do with the DEN waiver but could be wrong.
mh3265a is offline  

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