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Consolidated "United Club Access Questions" Thread [ARCHIVE]

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Old Dec 7, 2014, 12:30 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
This is an archive of older posts, the active thread is Consolidated "United Club Access Questions" Thread

United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.

UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.

United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.

To have access to the UCs, you will need to fit into one of the following
  • Be a UC member -- either directly purchased or combined with a credit card (such as Chase MP Club card)
    * UC members can have 2 guests or guest their spouse and dependent children under 21 years - Note at non-UA *A lounges UC members are allowed only 1 guest.
    * The actual UC membership card @ UCs is generally not required if you have a UA BP -- since the UC membership is tied to the MP account
    * Same day BP on ANY airline (arriving or departing)
    * Spousal memberships are available as an extra cost option
  • Be traveling as *G member (see UA *G on domestic-only itinerary limitation) with departing *A BP showing your status while in any cabin
    * Can guest 1 traveler with a departing *A BP.
    * UA *G cannot access domestic UCs unless traveling on a *A international itin (within 24 hours - can be different PNR)
    * If non-UA *G but crediting to UA MP, you will need to present your non-UA *G card. There have been some reports of refused entry -- agents claiming you have to be crediting to the same program as you are requesting entry
  • Be departing that airport in *A International Business or International First (with BP)
    * International First passengers can guest 1 traveler with a departing *A BP. No guests for International Business.
    * UA has an expanded access policy that those traveling same day International Business or International First on UA operated flights can access UCs at any same day connecting airport
  • Premium transcontinental non-stop (EWR-SFO/LAX & BOS-SFO) business class traveler
    * Limited to origin and destination airports of the premium transcontinental flight -- does not include connecting cities
    * No guests
  • Have or purchase a UC one-time access pass
    * No guests
  • Have Amtrak Select Plus or Select Executive status.
    * 1 guest
    * Same day BP on ANY airline (arriving or departing)

When BP/ticket is required, it can be either a paid or award ticket.


United Club T&Cs

Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).

Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
Travel to or from Canada, the Caribbean, Central America, Guam and Mexico are considered international itineraries for the purposes of United Club access.
What about Domestic First Class?
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.

Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.

Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.

Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.

Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.

Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP


Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
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Consolidated "United Club Access Questions" Thread [ARCHIVE]

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Old Mar 27, 2019, 3:59 pm
  #3571  
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Join Date: Nov 2018
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Originally Posted by risenmyth
Flying in F for EWR-IAD
Will I have access to United Club at EWR?

I'm getting some unclear info saying F/J can get in only for international or transcontinential, what about short short domestic F?
Only if you have an onward qualifying international connection on UA or Star Alliance partner from IAD. Or, you should hold a Star Alliance Gold status on a different program than MileagePlus.

Otherwise you could enter the lounge by paying $59 per person for a single entry, but it's definitely not worth that price.

Last edited by ISTFlyer; Mar 27, 2019 at 4:05 pm
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Old Mar 27, 2019, 4:05 pm
  #3572  
 
Join Date: Dec 2018
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Originally Posted by ISTFlyer
Only if you have an onward qualifying international connection on UA or Star Alliance partner from IAD. Or, you should hold a Star Alliance Gold status on a different program than MileagePlus.
Thanks for the clarification!
I do not.
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Old Mar 27, 2019, 4:42 pm
  #3573  
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Originally Posted by risenmyth
Thanks for the clarification!
I do not.
The only domestic routes accorded UC access in themselves are Business cabin passengers flying non-stop between 1) EWR and LAX or SFO or 2) BOS and SFO.
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Old Mar 28, 2019, 7:57 am
  #3574  
 
Join Date: May 2000
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Are there any current restrictions in any club on day passes from the UA credit card due to construction? Didn't there used to be some in ORD but all is completed, correct? There may be sporadic restrictions due to capacity but I am looking for a blanket no access policy.
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Old Mar 28, 2019, 12:41 pm
  #3575  
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Join Date: Jun 2007
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Originally Posted by mileshound
Are there any current restrictions in any club on day passes from the UA credit card due to construction? Didn't there used to be some in ORD but all is completed, correct? There may be sporadic restrictions due to capacity but I am looking for a blanket no access policy.
Not aware of any remaining 7x24 blanket prohibitions. EWR is probably still the worse for capacity based issues (with "temp" pop up UC awaiting construction of "new" UC). But as you mentioned, peak travel periods with a little irrops can create capacity limitations at same UCs.
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Old Apr 5, 2019, 8:31 am
  #3576  
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Lounge Access to/frYVR (Canada)

Apologies, as I’m sure this has been asked before. But it must be buried so deep in a lounge thread that I can’t find it.

- If I’m flying from the US to YVR on a “United First” ticket, do I have lounge access?
- What about if I’m Star Gold?

Canada seems like a gray area. Thanks!
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Old Apr 5, 2019, 8:33 am
  #3577  
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Canada is international so as a *G you'll have lounge access regardless of class of service, not a gray area and no issues to be expected.
cfischer is online now  
Old Apr 5, 2019, 9:01 am
  #3578  
 
Join Date: Dec 2007
Posts: 843
Technically you’d be on a “United Business” ticket if going to YVR.

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Old Apr 5, 2019, 9:16 am
  #3579  
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Join Date: Feb 2003
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Posts: 3,431
The award reservation fare class says “United First JN”. Will that do it?

Or will I need to rely on being *G? (I’m asking because I’ll have guests with me who have no status).

Thanks!

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Old Apr 5, 2019, 9:28 am
  #3580  
 
Join Date: Nov 2012
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Originally Posted by Ericka
The award reservation fare class says “United First JN”. Will that do it?

Or will I need to rely on being *G? (I’m asking because I’ll have guests with me who have no status).

Thanks!

I think that if you were not *G you could not have any guests. As a *G you can have only one guest.
StuckinITH is offline  
Old Apr 5, 2019, 9:32 am
  #3581  
 
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
It's not clear from the original post (to me) when OP expects lounge access. They noted they were flying to YVR. There is no lounge access on arrival at YVR. Pax have to clear Canada customs and are then dumped in the international arrivals landside.
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Old Apr 5, 2019, 11:10 am
  #3582  
Aman 5+ BadgeFour Seasons Contributor Badge
 
Join Date: Feb 2003
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Sorry.....flying from the US to YVR and then back. Not looking for an arrivals lounge, just regular departure lounge access both in the US
and Canada.

My companions are also ticketed JN. So, does the JN ticket give us access?
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Old Apr 5, 2019, 11:16 am
  #3583  
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Originally Posted by Ericka
My companions are also ticketed JN. So, does the JN ticket give us access?
Yes, you will all have United Club access. You will also have access at the Maple Leaf Lounge inside the transborder area on your return flight.
jsloan is online now  
Old Apr 5, 2019, 11:22 am
  #3584  
Aman 5+ BadgeFour Seasons Contributor Badge
 
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Originally Posted by jsloan
Yes, you will all have United Club access. You will also have access at the Maple Leaf Lounge inside the transborder area on your return flight.
Excellent! Thanks!
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Old Apr 6, 2019, 7:40 am
  #3585  
 
Join Date: Apr 2009
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Posts: 6,851
Originally Posted by jsloan
The agent was making up rules. UA*G have United Club access on any international itinerary at origin, connecting point, and arrival.
I learn something every day! I did not know UA *G on international journeys have arrival lounge privileges. Do you have a link that states that. I would love to read it. Never knew…
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