Dec 7, 2014, 12:30 pm
Last edit by: WineCountryUA
This is an archive of older posts, the active thread is Consolidated "United Club Access Questions" Thread
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
What about Domestic First Class?
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
- Be a UC member -- either directly purchased or combined with a credit card (such as Chase MP Club card)* UC members can have 2 guests or guest their spouse and dependent children under 21 years - Note at non-UA *A lounges UC members are allowed only 1 guest.
* The actual UC membership card @ UCs is generally not required if you have a UA BP -- since the UC membership is tied to the MP account
* Same day BP on ANY airline (arriving or departing)
* Spousal memberships are available as an extra cost option - Be traveling as *G member (see UA *G on domestic-only itinerary limitation) with departing *A BP showing your status while in any cabin* Can guest 1 traveler with a departing *A BP.
* UA *G cannot access domestic UCs unless traveling on a *A international itin (within 24 hours - can be different PNR)
* If non-UA *G but crediting to UA MP, you will need to present your non-UA *G card. There have been some reports of refused entry -- agents claiming you have to be crediting to the same program as you are requesting entry
- Be departing that airport in *A International Business or International First (with BP)* International First passengers can guest 1 traveler with a departing *A BP. No guests for International Business.
* UA has an expanded access policy that those traveling same day International Business or International First on UA operated flights can access UCs at any same day connecting airport
- Premium transcontinental non-stop (EWR-SFO/LAX & BOS-SFO) business class traveler* Limited to origin and destination airports of the premium transcontinental flight -- does not include connecting cities
* No guests - Have or purchase a UC one-time access pass* No guests
- Have Amtrak Select Plus or Select Executive status.* 1 guest
* Same day BP on ANY airline (arriving or departing)
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
Travel to or from Canada, the Caribbean, Central America, Guam and Mexico are considered international itineraries for the purposes of United Club access.
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
Consolidated "United Club Access Questions" Thread [ARCHIVE]
Nov 27, 2018, 9:50 am
#3451
Join Date: Sep 2018
Posts: 9
Wow. okay, thanks for clarifying.
Last edited by WineCountryUA; Nov 27, 2018 at 7:53 pm Reason: merging consecutive posts by same member
Nov 27, 2018, 9:53 am
#3452
Join Date: Sep 2014
Posts: 2,531
You will have access to the Polaris lounge when departing SFO-NRT which is nice.
Nov 27, 2018, 9:06 pm
#3453
Join Date: Feb 2013
Location: YYZ
Programs: Hilton Gold, Marriott Gold, Club Accor Silver, AC 75K
Posts: 264
If I’m going from YYZ-ORD-SFO-OGG, will I have access to the United club? I’m booked in Business/First for the entire itinerary and I know that you normally would not get United club access on domestic US flights, but since mine involves international travel, would I be allowed to enter the United Club?
Nov 27, 2018, 9:31 pm
#3454
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
If I’m going from YYZ-ORD-SFO-OGG, will I have access to the United club? I’m booked in Business/First for the entire itinerary and I know that you normally would not get United club access on domestic US flights, but since mine involves international travel, would I be allowed to enter the United Club?
Nov 27, 2018, 9:41 pm
#3455
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,121
Nov 27, 2018, 9:45 pm
#3456
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
Nov 28, 2018, 7:37 am
#3457
Join Date: Feb 2013
Location: YYZ
Programs: Hilton Gold, Marriott Gold, Club Accor Silver, AC 75K
Posts: 264
Dec 5, 2018, 10:30 am
#3458
Join Date: Mar 2013
Location: PVD
Programs: AA Plat, HH Gold, Hyatt Plat, Marriott Gold, National EE
Posts: 135
Flying BOS-ORD-TPE-HAN, where ORD-TPE-HAN is on EVA in business class, and BOS-ORD in on UA in Y. I know I'll have access to the Polaris lounge and contract EVA lounge in ORD, but will I also have access to the UA club at BOS, even though that outbound segment is in Y? I've found conflicting information outside of FT, and the one post I've located here indicates yes, but is several years old. Primarily a OW flyer, so not familiar with *A/UA rules. TIA!
Dec 5, 2018, 10:36 am
#3459
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,362
Flying BOS-ORD-TPE-HAN, where ORD-TPE-HAN is on EVA in business class, and BOS-ORD in on UA in Y. I know I'll have access to the Polaris lounge and contract EVA lounge in ORD, but will I also have access to the UA club at BOS, even though that outbound segment is in Y? I've found conflicting information outside of FT, and the one post I've located here indicates yes, but is several years old. Primarily a OW flyer, so not familiar with *A/UA rules. TIA!
Dec 5, 2018, 10:43 am
#3460
Join Date: Mar 2013
Location: PVD
Programs: AA Plat, HH Gold, Hyatt Plat, Marriott Gold, National EE
Posts: 135
Thanks for the quick reply! A little OT, but I'm guessing that also means we can't use business class check in either?
Dec 5, 2018, 10:50 am
#3461
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,000
There's no "Business Class" check in, but you shouldn't get push back from using the Premier Access check-in since the 2nd leg (I assume same ticket) is Business.
Dec 9, 2018, 11:05 pm
#3462
Join Date: Dec 2018
Posts: 8
UC One-Time Pass and Star Alliance Airline
Hello, All. No status on United or Singapore Air. Taking a flight out of Houston to Singapore (layover Manchester) on Singapore Air. Can I use a one-time pass at the United Club Lounge when flying Premium Economy on Singapore Air? Which specific club/ terminal would accept this? Singapore Air lists their partner lounges as Polaris Lounge (Terminal E) for business class passengers and UC Lounge (terminals C & E) for PPS and Gold members.
Thanks!
Thanks!
Dec 9, 2018, 11:39 pm
#3463
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,000
You can use any of the United Clubs at IAH. Closest ones to your D departure gate will be the E and C-North UCs. You won’t have access to the United Polaris Lounge with a United Club pass.
Last edited by IAH-OIL-TRASH; Dec 10, 2018 at 1:12 pm Reason: speling
Dec 19, 2018, 8:21 am
#3464
Join Date: Sep 2011
Location: DCA/IAD
Programs: UA 1K, HH Diamond, Bonvoy Plat
Posts: 109
I have a question about child access to the club. We will be traveling with our niece and I have a club membership. How is a "dependent child" defined in this context? Would it be the strictly legal definition of "dependent"? Or would a child in our care during travel be considered a dependent in this case?
Dec 19, 2018, 9:48 am
#3465
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,000
I have a question about child access to the club. We will be traveling with our niece and I have a club membership. How is a "dependent child" defined in this context? Would it be the strictly legal definition of "dependent"? Or would a child in our care during travel be considered a dependent in this case?
If you would rather be honest, UA does want to restrict entry in such cases to immediate family members, i.e. your spawn, not someone elses.