Global Premier (fka Systemwide) Upgrades on Lufthansa?
 

I have just received my 6 SWU vouchers on being 1K again in 2012. I wonder if they can still be used on Lufthansa upgrade (with printed vouchers from UA)?? Many thanks for your advice.

Welcome to FT!, geoywc

Have seen no specific announcement one way or the other -- but given the arrangement / JV between UA & LH appears unchanged, would be surprised if there is a change in the ability to use paper UA SWUs on LH .

Many thanks for your quick response. Apart from UA/CO/LH, can these SWU vouchers be used on any other Star Alliance airlines?? Cheers.

No -- and the paper versions can only be used on LH, they need to be in electronic format for UA/CO

See this thread for more info.

Actually, this has been specifically addressed in http://www.flyertalk.com/forum/17150564-post553.html

As malgudi notes, UA has confirmed that GPUs will be good on LH. That said, we have already seen ome change. UA's website now says Z is not eligible for upgrade on LH, althought there has yet to be a report of a paper SWU that disallows Z.

missed that in the mess of comments UA Insider made

but as many have learned it is neither UA web or what is printed on the SWUs that matters, but the rules the LH agents go by.

Is there any way to get around the 2-week timetable for issuance of a paper GPU/SWU? Can you get one issued at a UA ticket counter?

In the past the 1K Desk had been able to overnight paper certs.

Global Premier (fka Systemwide) Upgrades on Lufthansa?
 

Does anybody know if United will still issue systemwide upgrades for use on Lufthansa? Can't get through to the 1k desk....

Welcome to FT as active poster!

I expect the paper certificates will continue, but no direct experience requesting them after 3/3.

To reach the 1k desk, have you tried the international AT&T toll-free numbers?

That should connect you directly, and with minimal or no wait time (based on pre 3/3 experience)... Maybe there is still preference in the queue given UA is paying the bill of the call.

I'm in the process of getting this done right now as I type. I got a sCO agent who did not know that SWUs could be printed and used on LH. She did not know how to do it and is searching for someone who can.

I tried to do this on Friday before the integration and they could not do it then. Fortunately, my flight isn't until the 16th so I can wait a few more days.

I tried on March 2nd to get a paper SWU for LH and was told that the functionality to print out paper SWUs was already out of service for the merger. Let me know if you have success.

They also told me that mileage plus was not picking up the phone

The certificate printing was handled by MP customer care. In PMUA, SOP was to call 1k line and then ask to be transferred to MP customer care to print a paper SWU for use on LH.