Flight shows NC9 but I am not allowed to upgrade
#1
Moderator: Luxury Hotels and FlyerTalk Evangelist
Original Poster
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,854
Flight shows NC9 but I am not allowed to upgrade
This is on an upcoming domestic flight IAD-SFO on a 2-class 767. Out of the blue, it went from NC0 to NC9. NF remains at 0.
I cannot upgrade either using a regional upgrade or through UDU. Reservations won't do it, .com won't do it. Reservations says that this flight number continues GVA-IAD-SFO, although there is a change of plane at IAD, and the NC has been allocated solely to allow international passengers to upgrade, but not anyone domestic.
Seems rather weird to me, but if that's the case, it's another downgrade as this 1k has never encountered this before. Do I need to keep calling, was it the agent? If so, what do I say?
Thanks in advance for your help!
I cannot upgrade either using a regional upgrade or through UDU. Reservations won't do it, .com won't do it. Reservations says that this flight number continues GVA-IAD-SFO, although there is a change of plane at IAD, and the NC has been allocated solely to allow international passengers to upgrade, but not anyone domestic.
Seems rather weird to me, but if that's the case, it's another downgrade as this 1k has never encountered this before. Do I need to keep calling, was it the agent? If so, what do I say?
Thanks in advance for your help!
#2
Join Date: Jun 2004
Location: What I write is my opinion alone..don't read into it anything not written.
Posts: 9,686
That is nothing new. NC as well as C is not to be used for domestic continuations of Intl thru flights. At NC9, if there are really 9 or more seats, I think IM may have a glitch, especially if it went from 0 to 9. I would expect, if the system is working properly and there are at least 9 seats for some to trickle up to NF.
If it is a glitch and it doesn't fix itself, just think you most likely won't need any instrument to upgrade at the gate unless your status has fallen significantly to put you behind the others at the gate.
If it is a glitch and it doesn't fix itself, just think you most likely won't need any instrument to upgrade at the gate unless your status has fallen significantly to put you behind the others at the gate.
#3
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
It's not new by any means and isn't about status, it's about revenue. UA sells the GVA-SFO UG because that's an intl. itinerary. UDU comes after the fact. As a 1K, you are still on the UDU list and will continue in whatever position you have.
UA may free up seats for domestic itineraries as the departure date approaches. And, if there are any seats left when the flight departs GVA, those, of course become available for the domestic segment.
Folks who thought that UDU was a great thing only thought about half the equation. It's a freebie so it comes last.
You face: 1) The anecdotally the toughest UG in the UA system (IAD-SFO); 2) intl. routing so paid F & C inbound all flow into domestic F; 3) fewer F seats due to capacity cuts (although your particular aircraft has 34); 4) Below GS, which in DC can hurt.
That's the good news. This really manifests itself in 2012 when the new MP program prioritizes fare bucket over status level other than for GS. Thus, any *A status in Y beats out 1K in discounted bucket (below Y/B/M).
UA may free up seats for domestic itineraries as the departure date approaches. And, if there are any seats left when the flight departs GVA, those, of course become available for the domestic segment.
Folks who thought that UDU was a great thing only thought about half the equation. It's a freebie so it comes last.
You face: 1) The anecdotally the toughest UG in the UA system (IAD-SFO); 2) intl. routing so paid F & C inbound all flow into domestic F; 3) fewer F seats due to capacity cuts (although your particular aircraft has 34); 4) Below GS, which in DC can hurt.
That's the good news. This really manifests itself in 2012 when the new MP program prioritizes fare bucket over status level other than for GS. Thus, any *A status in Y beats out 1K in discounted bucket (below Y/B/M).
#4
Moderator: Luxury Hotels and FlyerTalk Evangelist
Original Poster
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,854
Thanks for the answers. I have had ExpertFlyer watching the flight and yes, it reported that it indeed jumped from NC0 to NC9 between tests. First is wide open on the flight and the flight as a whole is only 75% booked according to res.
It's not just UDU, I can't use a regional upgrade either.
The real good news is that thanks to all the cuts in perqs for 1k's, I won't be flying UA nearly as much next year. It may well be that no one else is better, but I'm going to try to find out.
It's not just UDU, I can't use a regional upgrade either.
The real good news is that thanks to all the cuts in perqs for 1k's, I won't be flying UA nearly as much next year. It may well be that no one else is better, but I'm going to try to find out.
#5
Join Date: Aug 2001
Location: BNE/OOL temporarily-permanently at CAK/PIT
Programs: UA*1K & UA Club, National Ex. Elite, Hertz Pres. Circ., Amex Plat., CLEAR
Posts: 1,703
Is it confirmed that Star Silver and Star Gold on Y/B/M will trump 1K on W, etc. fares?
#6
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,167
It was over a year ago, but an agent once forced a WL'd domestic segment for me to capture positive NC space (since NF was zero). Might be a YMMV situation with a different agent.
#7
Original Member
Join Date: May 1998
Location: Maryland
Programs: UA MM Gold, Marriott LT Titanium
Posts: 23,747
Y/B/M instant upgrades that weren’t confirmed in advance (sorted by fare class then premier tier)
Paid upgrades (i.e. GPUs, RPUs and mileage upgrades) sorted by status, fare class, and date of waitlist
All remaining premier customers by status, then fare class
Paid upgrades (i.e. GPUs, RPUs and mileage upgrades) sorted by status, fare class, and date of waitlist
All remaining premier customers by status, then fare class
#8
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,129
That is nothing new. NC as well as C is not to be used for domestic continuations of Intl thru flights. At NC9, if there are really 9 or more seats, I think IM may have a glitch, especially if it went from 0 to 9. I would expect, if the system is working properly and there are at least 9 seats for some to trickle up to NF.
As for other airlines' *G & *S, I don't think that's been confirmed. I'd be a bit disappointed if so, because that's rewarding other airlines' elites ahead of UA's own elites.
#9
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,139
#11
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,167
I don't see any reference whatsoever to non-UA/CO elites getting auto-upgrades on YBs
http://www.mileageplusmergerupdates....gradesOverview
You can be a *G/*S, but not a member of Mileage Plus - so why would you get access to the Mileage Plus upgrade system?
http://www.mileageplusmergerupdates....gradesOverview
You can be a *G/*S, but not a member of Mileage Plus - so why would you get access to the Mileage Plus upgrade system?
#13
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
I think that the two-class 76s simply do not have a 'C" bucket available domestically since they have only Y and F cabins (At least that's how I think about it). As mentioned, the only reason there's any NC is due to having to accommodate connecting "C" passengers...right, guys?
#14
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,129
(Only reason I checked was a CSR I was trying to talk into doing a SDC onto one of them said Y wasn't available, but if I wanted to pay the fare difference to "discounted business," I could do so but that it probably wasn't worth it to do so. I tried to do a one-way, business booking out of curiosity and was offered an F or A fare on most flights, but D & Z on those two.)
#15
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
I don't see any reference whatsoever to non-UA/CO elites getting auto-upgrades on YBs
http://www.mileageplusmergerupdates....gradesOverview
You can be a *G/*S, but not a member of Mileage Plus - so why would you get access to the Mileage Plus upgrade system?
http://www.mileageplusmergerupdates....gradesOverview
You can be a *G/*S, but not a member of Mileage Plus - so why would you get access to the Mileage Plus upgrade system?